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"Really friendly professional staff. Excellent dinner and breakfast choices. Comfy quiet room. "

"Recently redecorated room with very comfortable bed and well presented bathroom Lovely staff and the breakfast was exceptional"

"A"

"The breakfast was average The bathroom needs upgrading The pillows were uncomfortable. The room was clean. The bed was comfortable The pool facilities were very clean The staff were efficient "

"The pool area definitely needs an upgrade. The rest of the hotel is lovely. "

"Enjoyed spa area as previous visits and dinner was great at castle bar with lift to and from it. But the room 202 was not a five star experience at all view was a wall and booking said garden view and welcome screen on TV didn't even have my name on it carpets wer stained in hall on way to room and few inside room. My room last year was on a different level compared to this stay."

"Room was clean and spacious. Could benefit from blackout curtains.The night porter who checked us in was very helpful"

"Exceptional hotel. Great staff, accommodation and food. "

"Dosent have a residents bar. The room was cold i had to turn heating on. Not much in the bathroom. No toiletries only shower gel. We were told where the breakfast room was but were left to make out own way in and seated ourselves. "