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Reviews of Hostal Alicante

2 out of 5
Hostal Alicante
Calle del Arenal 16, Dup. 2da. Planta, Madrid, Madrid

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 133 reviews" "
Rating 8 - Good. 47 out of 133 reviews" "
Rating 6 - Okay. 34 out of 133 reviews" "
Rating 4 - Poor. 17 out of 133 reviews" "
Rating 2 - Terrible. 7 out of 133 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good located and less expensive hostal in the historic centre of Madrid
Stayed 3 nights in Dec 2019

10/10 Excellent

V Obdulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
It was a very good stay the people at the front desk were really nice and patient. They were always willing to help refrigerate my cousin's insuline and we appreciated that. The room was clean, beds okay. It did not have air conditioning but the fan helped a lot. We stayed for one night but we would like to go back.
Stayed 1 night in Aug 2019

8/10 Good

T

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. We had 99° weather and a fan to get by. Wall and window units have been invented!
Stayed 1 night in Jun 2019

8/10 Good

Tere

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
No air conditioning. It's an old building, but window/wall units exist. It was 99° and all we can had was a fan.
Stayed 2 nights in Jun 2019

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price were great. A disappointing feature was no air conditioning.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Is Just for sleeping, has a good location, but no more
Stayed 1 night in Apr 2019

10/10 Excellent

Maria de la Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GReat location, friendly staff, the rooms are clean and well maintained
Stayed 2 nights in Oct 2018

8/10 Good

Saira, Dominican Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Ralph

Disliked: Cleanliness, property conditions & facilities, room comfort
Its was ok
Stayed 1 night in Oct 2017

6/10 Okay

stephen

Liked: Cleanliness
Disliked: Staff & service
great place to stay.location and price excellent. but the story of having to leave the room key at reception and ring the to enter the building is a little dated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nikolaos, Athens

Liked: Staff & service
Decent hotel in a great central location
Great location, 2-minute walk from Puerta del Sol and very close to shops, restaurants, bars etc. Friendly hotel staff and eager to help. The room was average and so was the wifi signal in the room. Overall, decent value-for-money accomodation in the city centre of Madrid.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Good location but...
Extremely unfriendly receptionist; claimed at first that there was no reservation and insisted on print-out (which had to be produced from somewhere else). After all that delay (we were under time pressure) insisted on completing every detail of bureaucracy and full payment before anyone was allowed into room. Also, bed had to be moved for bathroom access.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Erin, Vancouver

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but noisy.
Helpful staff but building was very, very noisy as it's across the street from a busy disco. Ask for a room at the back. Location excellent, steps from Sol and the Opera house.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Smallest room. Nice Location.
Arrival was fine, but you have to ring a door bell EVERYTIME you arrive. This can be a slight annoyance as you paid for a room but you need permission every time you come and go. You'll have to leave your key with front desk upon leaving which I was fine with. The twin sized room was miserably small. No bigger than a Queen sized bed and a half. Literally! The flat screen tv was mounted at the foot of the bed about 5.5 feet high on the wall and tilted towards the head of the bed. My eyeballs hurt because there was no good point to see the screen unless you stood in the doorway. There is a fan which keeps it cool and the small bathroom needed a shelf or two to place your items. The top of the toilet worked perfectly as a second option. As a bonus the room came with two towels, both of which were damp to the touch along with bleach spots and few holes for added effect. The room is not a quiet respite as there's a kitchen the staff uses to bang dishes and plates around all day and conversations are had at the front desk all times of the night which traveled perfectly to my room. Along with the sound of that buzzer which lets people in. Lastly, laying down at the head of the bed enjoying tv at the oddest of positions I began to notice a smell of sewage. Be warned the smell somehow seeps out into the room of twin sized rooms. I couldnt understand it then, but understood why the window was ajar when I arrived as I left to check out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Ali, iraq

Liked: Cleanliness, staff & service
sol
So nice service with good location

2/10 Terrible

Alan, NYC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest
Be careful when you book here. The staff and owner are known for trying to rip off foreign customers and find ways to charge more. There are many other hostels right next to it and in the vicinity that offer a more trust worthy service for the same price.

2/10 Terrible

Dave, Colorado

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Under maintenance / dishonesty
Upon arrival the room we rented was undergoing major construction and unusable. The desk clerk said we would have to take a single room and pay for another single room and that no room with two beds was available. As soon as I dialed hotels.com on the phone and it started ringing, a room with two beds immediately became available. I would recommend removing this property from hotels.com.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal alicante recomendable
Ha sido una estancia muy agradable empleados muy simpáticos y además calentito es recomendable y muy céntrico a todo
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Me gusta que está situado en el centro. La atención del personal fue correcta. Aspectos mejorables: mejor iluminación (baño ....), limpieza del baño .
Stayed 1 night in Oct 2019

6/10 Okay

Jorge, Costa Rica

Liked: Cleanliness, staff & service
Super bien ubicado, habitación muy caliente sin aire acondicionado. No me gustó tener que dejar la llave en la recepción cada vez que uno sale.
Stayed 1 night in Sep 2019

8/10 Good

Ioram Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Felipe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Não tem ar condicionado
Apesar da otima localização, o fato de não ter ar condicionado é muito crítico. De resto é muito simples.
Stayed 1 night in Jun 2019

10/10 Excellent

Adérito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
L'hotel sta in una posizione centralissima e il personale è gentile
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Posizione ottima via centralissima facile da raggiungere e punte dtrategico per muovesi
Stayed 2 nights in Oct 2018

10/10 Excellent

romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
El lugar es muy lindo. La ubicacion es excelente y el personal muy amable.
Stayed 3 nights in Jul 2018
Response from Pablo on 12 Aug 2018
Muchas gracias por sus comentarios, un placer poder atenderles en nuestro Hostal Alicante. Saludos, Pablo

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal cubano que atiende el hotel es muy gentil y solidario
Stayed 3 nights in Jul 2018
Response from Pablo on 12 Aug 2018
Muchas gracias por sus comentarios, un placer poder atenderles en nuestro Hostal Alicante. Saludos, Pablo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy cerca del centro y bien comunicado
Stayed 1 night in Jun 2018

4/10 Poor

jose luis, Bilbao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico, lo único bueno
Muy viejuno todo. Baño pequeño y horrible, hasta la señal de la tele se iba. Nunca lo recomendaría. Por decir algo bueno, el recepcionista cubano
Stayed 1 night in Apr 2018
Response from Pablo on 18 Apr 2018
Muchas gracias José Luis, gracias por sus comentarios, eso nos ayuda a mejorar nuestro trabajo. saludos, Pablo(Cubano)

8/10 Good

CONCEPCION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

bin, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid centre
Hôtel très bien situé en plein centre près de sites à visiter (plaza mayor, gran via...). Nombreuses boutiques à proximité. Quartier vivant et agréable, métro et bus à disposition.un peu de bruit le soir mais c'est le propre d'un quartier vivant et c'est l'occasion de sortir et de se promener. Séjour avec 2 ados qui ont apprécié. Pour le prix rien à redire.
Stayed 4 nights in Feb 2018

4/10 Poor

David

Disliked: Cleanliness
Stayed 1 night in Feb 2018

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención increible estancia desayuno que es más bien un panecillo y el café eso no es desayuno
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Centralt
Centralt 150 meter från Porto del Sol mitt på gågatan. Enkel frukost på rummet med gott kaffe. Rummen mot gatan kan vara störande med allt folkliv. Enkelt men rent med daglig städning. Personalen var dåliga på engelska
Stayed 4 nights in Dec 2017

8/10 Good

ana rita monteiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2017

6/10 Okay

Philippe

Disliked: Cleanliness, property conditions & facilities, room comfort
Séjour de 3 nuits pour le Réveillon
Bonne situation géographique (à côté de Puerta del Sol) - pratique pour passer le Réveillon malgré que la rue est momentanément fermée (accès par une autre artère). Hôtel vétuste, chambre minuscule pour 4 personnes. Lits trop petits et mauvais matelas et oreillers. La salle de bains mériterait une rénovation. Les linges sont changés tous les 2 jours. Notre chambre donnait sur une cour intérieure avec un voisinage très bruyant. Point positif : le personnel était accueillant.
Stayed 3 nights in Dec 2017

6/10 Okay

Ana Isabel

Liked: Cleanliness
Hostal muy bien situado, a pocos minutos de la Puerta de Sol. Aunque la habitacion era pequeña estaba bien porque unicamente estuvimos para dormir; la limpieza muy buena. Los contras, no tenia persianas ni cortinas opacas y entraba mucha claridad, y habia mucho ruido procedente de la recepción y de las demás personas que alli se alojaban.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Estancia de dos noches está bien . Céntrico, estaciones de metro cercana, con ascensor
Stayed 2 nights in Oct 2017

10/10 Excellent

LAURA ESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor la ubicación
En general bien.lo mejor es la ubicación.y el trato de los recepcionistas.que te ayudan a solucionar cualquier inquietud..
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia ha sido correcta. El personal amable y la habitación y el baño estaban limpios. Es un lugar que tendré en cuenta cuando vuelva a Madrid. Si buscas alojamiento en el centro, por este precio creo que no puedes pedir más.
Stayed 2 nights in Oct 2017

8/10 Good

Sergio, Nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepción muy buena, ubicación céntrica, habitación confortable.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Familjärt och centralt
Jättetrevlig personal! Rummet och duschrummet var små men fungerande, eftersom jag bara sov och vistades mest ute på stan. Otroligt centralt läge mitt i Madrid. Mycket bra pris.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar practico y bien ubicado.
Tiene lo que necesitas para pasar un par de noches, pero es un hostal no es tan comodo, las camas no son las mejores.

8/10 Good

Mario

Liked: Staff & service
El hostal es antiguo pero Bien situado.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotelli oli todella meluisa, nukkua ei juurikaan voinut. Mutta toisaalta sijainti oli hyvin keskeinen. Melu ei tullut kadulta vaan muista huoneista ja respasta. Äänieristys olematonta.

10/10 Excellent

M D, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Goede ligging schone kamers een aanrader veel beziensvaardigheden op loopafstand
Response from Hostal Alicante on 12 Mar 2017
Muchas gracias por sus comentarios, esto nos ayuda a seguir mejorando nuestros servicios.