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Reviews of Apartosuites Jardines de Sabatini

3 out of 5
Apartosuites Jardines de Sabatini
Cuesta de San Vicente 16, Madrid, MADRID

Reviews

9.6

Exceptional

Rating 10 - Excellent. 614 out of 805 reviews" "
Rating 8 - Good. 170 out of 805 reviews" "
Rating 6 - Okay. 17 out of 805 reviews" "
Rating 4 - Poor. 2 out of 805 reviews" "
Rating 2 - Terrible. 2 out of 805 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cho

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious room. I enjoyed the view of royal palace from my room. The only thing is breakfast is bad, slow service to clean up tables, limite choices and taste is generally not good. Would not recommend to get breakfast but everything else is perfect.
Stayed 2 nights in Apr 2024
Response from Apartosuites Jardines de Sabatini on 23 Apr 2024
Dear Cho, First of all, we thank you for the time you spent writing a review about your stay with us. It helps us a lot and we take note of all the suggestions to improve our service day by day.About the breakfast service, we are so sorry to read that it didn't reach your expectations. We are working to improve it so we are sure that if you will stay again with us in the future, you will find a better service. We are looking forward to welcoming you again soon!Best regards

10/10 Excellent

Carlos

Travelled with partner
Location and amenities
Stayed 3 nights in Mar 2024
Response from Apartosuites Jardines de Sabatini on 19 Apr 2024
Dear Carlos,Thank you very much for such a great review! It helps us a lot. We are very glad to read that you enjoyed your stay with us.We are looking forward to welcoming you back again soon!Best regards,

10/10 Excellent

Judith

Travelled with family and small children
Liked: Property conditions & facilities
We loved our stay. The area is very close to everything. The breakfast was super nice and well priced. We would stay here again.
Stayed 2 nights in Apr 2024
Response from reception on 14 Apr 2024
Thank you for your coment. It is greatly appreciated

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very helpful!
Stayed 1 night in Mar 2024
Response from Apartosuites Jardines de Sabatini on 3 Apr 2024
Good morning,Thank you for your review! We are very glad to know that everything was perfect during your stay with us.We are looking forward to welcoming you again soon!Best regards,

10/10 Excellent

Sheila, Lake Worth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
loved it
Stayed 3 nights in Mar 2024
Response from Apartosuites Jardines de Sabatini on 15 Mar 2024
Dear Sheila,Thank you very much for the time spent leaving us a review! We are very glad to read that you enjoyed your stay and we are looking forward to welcoming you again soon!Best regards,

10/10 Excellent

ranjit

Travelled with family
Liked: Cleanliness, room comfort
Excellent Hotel to stay in Madrid
Excellent Hotel Apartment to stay in Madrid. Excellent location. Very helpful and polite staff. Breakfast was excellent with very good choices. Rooms are spacious. The beds are very comfortable. Very neat and clean bathroom. We checked out very early morning and the hotel staff went out of the way to arrange a packed breakfast for the three of us.
Stayed 4 nights in Jan 2024
Response from Apartosuites Jardines de Sabatini on 15 Jan 2024
Dear Ranjit,Thank you very much for such a great review! It's very important for us to know our guests' feedback in order to improve our service day by day. We are very glad to read that you found everything perfect during your stay at Apartosuites Jardines de Sabatini. Our main goal is to make our guest feel closer to home while they're staying with us.We are looking forward to welcoming you again soon in Madrid!Best regards,

8/10 Good

Diego

Stayed 9 nights in Dec 2023
Response from Apartosuites Jardines de Sabatini on 15 Jan 2024
Estimado Diego,Muchas gracias por su reseña! Nos alegra mucho saber que todo fue muy bien durante su estancia en Apartosuites Jardines de Sabatini.Esperamos volver a darle la bienvenida muy pronto en Madrid!Un cordial saludo,

10/10 Excellent

Farah

Liked: Cleanliness, amenities, property conditions & facilities
Great location to be in to enjoy exploring Madrid, the property is perfect to rest and relax and has all the creature comforts you need and more.
Stayed 4 nights in Dec 2023
Response from Jardines de Sabatini on 8 Jan 2024
Dear Farah,Thank you very much for the time spent leaving your opinion about your stay with us! We are very pleased to know that you enjoyed your stay with us, especially fpr the excellent location, just few minutes walking to the city center.We are looking forward to welcoming you again soon!Best regards,

10/10 Excellent

Lei

Stayed 3 nights in Dec 2023
Response from Apartosuites Jardines de Sabatini on 16 Jan 2024
Dear Lei,Thank you very much for your score! We are very glad to read that everything went perfect during your stay with us!We are looking forward to welcoming you again soon at Apartosuites Jardines de Sabatini.Best regards

10/10 Excellent

Peter

Travelled with family
Liked: Room comfort
Stayed 4 nights in Dec 2023
Response from Jardines de Sabatini on 8 Jan 2024
Dear Peter,Thank you very much for the time spent leaving your opinion about your stay with us! We are very pleased to know that you enjoyed your stay with us.We are looking forward to welcoming you again soon!Best regards,

6/10 Okay

Andre

Travelled with partner
Very expensive for a basic hotel. Also not walking distance from almost anything.
Response from Apartosuites Jardines de Sabatini on 6 Feb 2024
Dear Andre,We appreciate you taking the time to evaluate your stay.We regret that the price seemed high to you, but during the dates of your stay, there was high demand in Madrid, which affected the rates.Regarding your comment about the location, we are sorry it did not meet your expectations. The majority of our guests usually speak positively about the hotel's location. We apologize that this was not the case for you.Thank you in advance for your time, and we hope to welcome you again in the future.Best regards,

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Jardines de Sabatini on 8 Jan 2024
Dear Kathy,Thank you very much for the time spent leaving your opinion about your stay with us! We are very pleased to know that you enjoyed your stay with us.We are looking forward to welcoming you again soon!Best regards,

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, good breakfast and great location for walking to the palace and historic city centre.
Stayed 3 nights in Nov 2023
Response from Claudia Zamboni - Front Desk Manager on 28 Nov 2023
Dear Mike,Thank you very much for such a great review! We are very glad to read that you enjoyed your stay at Apartosuites Jardines de Sabatini, especially for the staff, excellent location and breakfast. We work everyday to make our guests' feel closer to home during their stay with us.We are looking forward to welcoming you again soon! Best regards,

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, room comfort
Wonderful
Great location, helpful front desk staff, and beautiful rooftop terrace! The room was well stocked with comfortable beds and a whirlpool bath. We enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Claudia Zamboni - Front Desk Manager on 28 Nov 2023
Dear Kelli,Thank you very much for such a great review! We are very glad to read that you enjoyed your stay at Apartosuites Jardines de Sabatini, especially for the staff, rooftop terrace and general room's comfort. We work everyday to make our guests' feel closer to home during their stay with us.We are looking forward to welcoming you again soon! Best regards,

10/10 Excellent

Nadja

Liked: Cleanliness, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2023
Response from Jardines de Sabatini on 20 Sept 2023
Dear Nadja, Thank you very much for taking your time to leave us such good review. We are happy knowing we did good job while hosting you at Jardines de Sabatini. We hope to see you back soon. Kind regards

10/10 Excellent

Nadja

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. We loved it! Customer service is also superb!
Stayed 1 night in Sep 2023
Response from Jardines de Sabatini on 15 Sept 2023
Dear Nadja, Firstly, thank you for chosing Jardines de Sabatini as your destination in Madrid. We are very happy to hear that you had such a nice time with us and hope that you will be back soon. Kind regards

10/10 Excellent

Octavian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay in MADRID . WE strongly recommended the hotel . All staff very nice , sending our special thanks to Angie who assited us with everything. It s a wonderful spot to stay in Madris .
Stayed 2 nights in Sep 2023
Response from Jardines de Sabatini on 16 Sept 2023
Dear Octavian, First of all thank you for chosing our hotel for your stay in Madrid. We are extremely happy knowing that you had a funtastic time over here and we will, of course, pass your mention through to Angie. Next time when you are in Madrid you will be very welcome in Jardines de Salbatini. Kind regards

10/10 Excellent

Jose M

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Jardines de Sabatini on 28 Aug 2023
Estimado Jose, Ante todo muchas gracias por reservar con nosotros y por habernos valorado tan positivamente.Nos alegra saber que que haya disfrutado de la estancia con nosotros y esperamos volverle a ver pronto en nuestras puertas. Saludos cordiales

10/10 Excellent

PEDRO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
roof top has close view of the Palace with tables and spirits. Full assistance to get you a safe taxi and on time
Stayed 2 nights in Aug 2023
Response from Jardines de Sabatini on 16 Aug 2023
Dear Pedro, First of all thank you for chosing us for your stay in Madrid. We are so happy to hear that you have enjoyed the time so much and appreciate you high opinion about our services. We hope you will be back with us soon. Kind regards

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Excellent Home
Stayed in 1 bedroom suite with view; it was worth it. Close to transpotation links, restaurante and Gran Via
Stayed 3 nights in Jul 2023
Response from Apartosuites Jardines de Sabatini on 28 Jul 2023
Dear Guest, First of all thank you very much for staying with us. We really appreciate the fact you dedicate few minutes in leaving us such a high note. We are sure it will help other guests to chose Jardines de Sabatini as their destination. We hope to see you soon again. Best regards

10/10 Excellent

MARCIA R

Liked: Cleanliness, room comfort
Ótima escolha
Gostamos muito da localização. Quarto espaçoso. Na recepção sempre tinha água saborizada e folhados para os hóspedes. Nos permitiram fazer check in duas horas antes. Lindo rooftop. Recomendo.
Stayed 3 nights in Jul 2023
Response from Apartosuites Jardines de Sabatini on 24 Jul 2023
Dear Marcia, First of all thank you for chosing us for your stay in Madrid. We hope you had a great time with us and enjoyed it a lot. Thank as well for rating us so high. It's very important to us knowing we did our job well. Jardines de Sabatini will be your home for your next holidays. Kind regards

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel near the Royal Palace in Madrid. Spacious room with kitchenette for a great price.
Stayed 4 nights in Jul 2023
Response from Apartosuites Jardines de Sabatini on 12 Jul 2023
Dear Erik, First of all we would like to thank you for sharing your experience in our hotel. We are always making an effort to provide better services so your feedback is much appreciated.We would like to thank you for your review, we are very happy to know that you had a nice stay at ApartoSuites Jardines de Sabatini and that you appreciated our hotel. Thank you again for your feedback and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Best regards,

10/10 Excellent

PABLO

Stayed 3 nights in Jul 2023
Response from Apartosuites Jardines de Sabatini on 10 Jul 2023
Estimado Pablo,Desde Apartosuites Jardines de Sabatini queríamos agradecerle que se haya tomado su tiempo en compartir su experiencia en nuestro hotel. Esperamos poder volver a recibirle de nuevo en su próxima visita a Madrid.Reciba un cordial saludo

10/10 Excellent

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Very unique and clean property.
Stayed 4 nights in Jun 2023
Response from Jardines de Sabatini on 6 Jul 2023
Dear Ed, Thank you very much for taking your time to share your experience at Apartosuites Jardines de Sabatini. We are very glad that you enjoyed your trip to Madrid. Looking forward to welcoming you again.Best regards,

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Jardines de Sabatini on 7 Jul 2023
Dear Cynthia, Thank you very much for taking your time to share your experience at Apartosuites Jardines de Sabatini. We are very glad that you enjoyed your trip to Madrid. Looking forward to welcoming you again.Best regards,

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect!!
Stayed 2 nights in Jun 2023
Response from Jardines de Sabatini on 5 Jul 2023
Dear Maria, Thank you very much for taking your time to share your experience at Apartosuites Jardines de Sabatini. We are very glad that you enjoyed your trip to Madrid. Looking forward to welcoming you again.Best regards,

8/10 Good

Sanjay

Travelled with family
Liked: Room comfort
Stayed 1 night in Jun 2023
Response from Jardines de Sabatini on 5 Jul 2023
Dear Sanjay, Thank you very much for taking your time to share your experience at Apartosuites Jardines de Sabatini. We are very glad that you enjoyed your trip to Madrid. Looking forward to welcoming you again.Best regards,

10/10 Excellent

JAY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooftop bar and view of the Palace stunning ! Staff exceptional
Stayed 1 night in Jun 2023
Response from Jardines de Sabatini on 5 Jul 2023
Dear Jay, Thank you very much for taking your time to share your experience at Apartosuites Jardines de Sabatini. We are very glad that you enjoyed your trip to Madrid. Looking forward to welcoming you again.Best regards,

10/10 Excellent

Adi

Stayed 5 nights in May 2023
Response from Jardines de Sabatini on 5 Jul 2023
Dear Adi, Thank you very much for taking your time to share your experience at Apartosuites Jardines de Sabatini. We are very glad that you enjoyed your trip to Madrid. Looking forward to welcoming you again.Best regards,

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
Great place and excellent location.
Stayed 1 night in May 2023
Response from Apartosuites Jardines de Sabatini on 23 May 2023
Dear Margarita, First of all I would like to thank you for sharing your experience in our hotel. We are always making an effort to provide better services so your feedback is much appreciated.I would like to thank you for your review, we are very happy to know that you had a nice stay at ApartoSuites Jardines de Sabatini and that you appreciated our hotel. Thank you again for your feedback and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotelBest regards.

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort
Room with the proper view.
Excellent location. Room with palace view worth the upgrade. It made me not want to leave the room 😀. Primp communication with hotel to address any extra requests or questions. Extremely happy with the property. I would definitely recommend it.
Stayed 1 night in Apr 2023
Response from Apartosuites Jardines de Sabatini on 28 Apr 2023
Dear Barbara, First of all I would like to thank you for sharing your experience in our hotel. We are always making an effort to provide better services so your feedback is much appreciated.I would like to thank you for your review, we are very happy to know that you had a nice stay at ApartoSuites Jardines de Sabatini and that you appreciated our hotel. Thank you again for your feedback and for choosing our hotel. We arehappy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Best regards,

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, room comfort
Excelente 100% recomendado
El Hotel es excelente recomendado 100% esta cerca de los lugares mas turisticos de Madrid, muy limpio y la Atencion de las personas de Recepcion 5 estrellas.
Stayed 7 nights in Apr 2023
Response from Apartosuites Jardines de Sabatini on 26 Apr 2023
Estimado Eduardo,Muchas gracias por compartir su experiencia con nosotros y con el resto de viajeros y por sus amables palabras sobre nuestro hotel y nuestros servicios.En ApartoSuites Jardines de Sabatini todo el equipo se esfuerza mucho para ofrecer un servicio de calidad por lo que para nosotros la mayor satisfacción es comprobar que nuestros clientes están satisfechos con nuestro servicio y nos recomiendan.Gracias una vez más y esperamos darles la bienvenida de nuevo en Madrid.Reciba un cordial saludo,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Hotel is well located next to the royal palace; we walked everywhere from hotel. Staff was helpful.
Stayed 2 nights in Apr 2023
Response from Apartosuites Jardines de Sabatini on 20 Apr 2023
Dear guest, We appreciate to hear that you enjoyed your stay at the hotel and found the location to be convenient and we're glad that you were able to explore the city on foot from here. It's also wonderful to hear that our staff was helpful during your stay. We always try to provide excellent service to our guests, and we're happy to hear that we were able to make your stay more enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Best regards,

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Excellent stay in Madrid
Hotel was fantastic. Great room, and we paid extra for the view of the palace, which was well worth it. Staff were excellent: friendly and helpful. Great location too. Can highly recommend
Stayed 5 nights in Mar 2023
Response from Apartosuites Jardines de Sabatini on 11 Mar 2023
Dear Stephen,First of all, thank you very much for sharing your experience in our hotel. We are really glad to read your kind words about our hotel and staff. We all work hard to offer the best service and it is very rewarding to hear that you appreciated our job; we will definitely share your comments with all the staff members.It was a pleasure to have you at ApartoSuites Jardines de Sabatini and we are looking forward to your next visit to Madrid.Best regards

10/10 Excellent

lester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, smell good, good location, kindly staff, good service.
Stayed 6 nights in Mar 2023
Response from Apartosuites Jardines de Sabatini on 9 Mar 2023
Dear Lester, First of all, thank you very much for sharing your experience in our hotel. We are really glad to read your kind words about our hotel and staff. We all work hard to offer the best service and it is very rewarding to hear that you appreciated our job; we will definitely share your comments with all the staff members.It was a pleasure to have you at ApartoSuites Jardines de Sabatini and we are looking forward to your next visit to Madrid.Best regards.

10/10 Excellent

Einat

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent location and staff. Good breakfast
Response from Apartosuites Jardines de Sabatini on 9 Mar 2023
Dear Einat, First of all I would like to thank you for sharing your experience in our hotel. Thank you for your compliments towards our team. As a team we are highly committed to the service we provide and the requirements of our guests. We are all looking forward to welcoming you again in the near future. Best regards.

6/10 Okay

Monica

Stayed 3 nights in Dec 2022

10/10 Excellent

Saddam, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Madrid

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful place, clean and in great location. Staff make you feel at home and welcome. Had prepaid our breakfast but we were gonna miss it due to leaving to an excursion early morning so staff made sure to had ready packed some snacks to take with us in front desk. Awesome people

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in multiple locations during our trip, and this was the largest by far, with a nice sitting area. Our flight was delayed and we didn't get in until after midnight. We emailed the hotel and they were very prompt in responding and assuring us someone would be there to receive us. The breakfast buffet was very good. We noticed a fair amount of solo business travelers, so this hotel must be used mostly for business travel. We missed out on the 'secret' auto collection as we did not have enough time. There is a small kitchette, although we thought it was odd there were no coffee cups or silverware, only plates and glasses. It is in somewhat of a residential area, although very close to the palace and upscale shopping and dining at the Plaza de Espana. We would definitely return.
Stayed 2 nights in Oct 2022

10/10 Excellent

JESUS

Stayed 1 night in Oct 2022

10/10 Excellent

Luhanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are sooo spacious for European style. Breakfast was also great. It is near everything.
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place. We’ll book again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, walking distance to many local attractions. Rooftop terrace is divine! Very good breakfast. Friendly, helpful staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the 2nd time I stay at the Jardines de Sabatine. We absolutely loved it. THe location is great, & it is a VERY clean & professionally run hotel. The staff is multilingual & their service impeccable. The room is clean & good size. Very modern.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sammy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very spacious and the AC worked great even during a heat wave
Stayed 2 nights in Jul 2022

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, room comfort
Jardines Sabatini
Wonderful ApartoSuites. Definite a 10. Had everything a family needs and more.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice clean hotel/room friendly & helpful stuff
Stayed 2 nights in Jun 2022