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Best Western West Towne Suites

2.5 star property
Guests start their day with a freshly made-to-order breakfast before heading out to nearby attractions or relaxing by the welcoming lobby fireplace

Choose dates to view prices

Located near University Research Park and Vitense Golfland, Best Western West Towne Suites offers comfort with a cooked-to-order breakfast, library, and lobby fireplace. Enjoy free in-room WiFi, laundry facilities, and an area shuttle with attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is £62
includes taxes & fees
28 May - 29 May

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About this property

Best Western West Towne Suites

  • Hotel near West Towne Mall
  • Located close to University Research Park and Vitense Golfland, Best Western West Towne Suites provides free cooked-to-order breakfast, a library and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in reception and a gym.
  • Additional perks include:
    • Free self-parking
    • A local area shuttle, an electric car charging station and express check-out
    • Multilingual staff, a water dispenser and smoke-free property
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 98 individually furnished rooms include perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More amenities include:
    • Pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with free toiletries and hairdryers
    • 25-inch HDTVs with premium channels
    • Wardrobes/cupboards, fridges and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35, per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Best Western West Towne Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 150 per stay and a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western West Towne Suites?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western West Towne Suites on 28 May 2026 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western West Towne Suites?

Self-parking is free at this property.

What time is check-in at Best Western West Towne Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western West Towne Suites?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western West Towne Suites located?

Situated in the business district, this hotel is within 2 mi (3 km) of West Towne Mall, University Research Park and Vitense Golfland. Hilldale Shopping Center and University of Wisconsin-Madison are also within 6 mi (10 km).

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 665 out of 1130 reviews
Rating 8 - Good. 285 out of 1130 reviews
Rating 6 - Okay. 91 out of 1130 reviews
Rating 4 - Poor. 46 out of 1130 reviews
Rating 2 - Terrible. 43 out of 1130 reviews

Reviews

Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, friendly helpful staff, great breakfast! Bed was very comfortable, and the shower was super!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Loretta A

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, made to order breakfast, comfortable bed. Will definitely stay again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Youa

Liked: Cleanliness
Staff was friendly and room was clean .
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking was good, room clean, staff very friendly and pleasant.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Staff and room were great. Comfy bed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the breakfast was amazing!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jerrold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephen the receptionist at the front counter was a joy and a consummate gentleman! What a positive person and was just great to converse with. We also enjoyed the made to order breakfast. Parking was easy-we always seemed to get a place near the front door.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the breakfast were good
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful. Made to order hot breakfast was delicious and an added bonus. Room was very clean and spacious. Will definitely book at this hotel again. A lot of great restaurants and shopping right around the corner.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Akarath

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet and clean room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Good made to order free breakfast. Friendly staff. No suitcase stands. Needed better snow removal.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Staff friendly. Clean hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well run two star hotel. Biggest highlight is they have a freshly made breakfast - you can order eggs, bacon, sausage using meal tickets. Also in a good location near the mall and lots of restaurants.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jin Hwan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly. Road was next to the hotel, but I didn't hear any noises.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LOWELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking, friendly and helpful staff, clean rooms, microwave and fridge in rooms, free breakfast.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Quang

Liked: Cleanliness, staff & service, amenities
The room was clean, the front desk staff were wonderful. The bed wasn’t very comfortable, but it was fine for one night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and extremely nice staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The made to order breakfast was great!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Shalonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best.
Stayed 18 nights in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable. Had a morning chef to cook breakfast. I thought the staff was very nice--my wife was sick and one offered a personal supply of ginseng and turmeric--really helped. Not luxurious, but very nice and definitely worth the money.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable place to be. Good staff working there!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shenna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, safe grounds.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ariella

Liked: Cleanliness, amenities, property conditions & facilities
it was nice and clean. our room was huge and beds were comfy. the staff was also sooo nice and it was an easy drive from here to the UW. would definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dinning
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice clean property with a nice breakfast menu.
Stayed 1 night in Apr 2025