Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of The Views Baia - Adults Only

4 out of 5
The Views Baia - Adults Only
Rua das Maravilhas, 74, Funchal, Madeira

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 173 reviews" "
Rating 8 - Good. 63 out of 173 reviews" "
Rating 6 - Okay. 4 out of 173 reviews" "
Rating 4 - Poor. 6 out of 173 reviews" "
Rating 2 - Terrible. 1 out of 173 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joi, Câmara de Lobos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good.
Stayed 1 night in Apr 2024
Response from Gomes on 16 Apr 2024
Dear M. Joi,It's heartening to learn that you had an overall positive experience during your time at Hotel The Views Baía. It is always our aim to make our guests leave with nothing but fond memories of their holiday, and it is a pleasure to know we were successful in our endeavor.Remember that you are always welcome back to experience more of what our hotel has to offer. Your satisfaction is our greatest reward.Kind Regards,Cláudia GomesFront Office Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Property conditions & facilities
Beautiful room, outstanding views, and an excellent staff made this an unbelievable experience
Stayed 3 nights in Feb 2024

10/10 Excellent

Nancy Maria, LAKEVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are terrific. Could use a moderately priced restaurant in the evenings in lieu of the buffet at night or along with the buffet. A coffee type cafe. Wish the shuttle to Funchal ran more regularly throughout the day and early evenings especially back from Funchal up the hill. Enjoyed the shuttle amenity. Pool could stay open until 10:00 pm. for use. Lovely and comfortable rooms. Friendly staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view. Loads of different areas to relax on the & terraces. Awesome breakfast. Good sized room with a lovely mountain view.
Stayed 4 nights in Jan 2024

10/10 Excellent

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay for us. It was a lovely find on our travels. The spa and pool areas are comfortable and a nice treat. The view from our room was super, bed comfort and room very quiet. We would happily return!
Stayed 1 night in Jan 2024

10/10 Excellent

Willem Johannes van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing and the staff were very friendly and helpful, they truly made our experience in Funchal wonderful.
Stayed 6 nights in Dec 2023

4/10 Poor

Lionello

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent.
Stayed 7 nights in Nov 2023

10/10 Excellent

Elysia

Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Comfortable beds, impressive breakfast and great views. Staff was very friendly
Stayed 5 nights in Oct 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fault. Excellent stay, very helpful staff, immaculate rooms, and great facilities. Just a short walk into Funchal, and free parking.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views of Funchal and easily walkable around the city. Very comfortable stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Views! Wonderful facility, walkable to main destinations in Funchal, good food.

8/10 Good

Timothy Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
Got our room cleaned in time for us to check in early and upgraded us to a higher price room on our arrival as well. A bit disappointed to find out we couldn't get food after 9pm but that was our fault for not checking before we went down into the town.
Stayed 1 night in May 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Nice morning buffet. Staff was very helpful other than the rude blonde lady in coktail bar. Walk into town wasn't far but it was steep. Need a different dinner option than the buffet. Fortunately room service and pool bar had good food.
Stayed 4 nights in Apr 2023

10/10 Excellent

Stephanie Maria, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The views were gorgeous and the breakfast buffet was delicious!
Stayed 5 nights in Feb 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very comfortable with good facilities and provided nice meals / breakfast etc. The Spa and pool facilities were useful and there was plenty of space in which to relax. The hotel was also convenient for the Old town and buses etc.
Stayed 4 nights in Feb 2023

8/10 Good

Jennifer

4/10 Poor

Dimple

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with my stay. Staff were nice. But a few things were unacceptable. The main one being that everytime cleaning would happen, room service stuff wouldn't be cleared away. So I got food smells. No do not disturb sign in my room until last day. No dressing gown but everyone else had one. When room service arrived, no salt, pepper or basic sauces given. Bus timetable I was given said no weekend service but then I later found out there was a weekend bus service. The 5.00 charge to use the spa when staying at hotel isn't fair. Sauna broken. The towel system of paying 1.00 for a new towel is very unhygienic. The jacuzzi and pool were cold! So not enjoyable
Stayed 3 nights in Dec 2022

8/10 Good

ESTERZARA TINGCHUY, PUYALLUP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and informative. we like the evening music performance.
Stayed 4 nights in Nov 2022

10/10 Excellent

Martine

Stayed 1 night in Nov 2022

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms, and beautiful accommodations.
Stayed 1 night in Nov 2022

10/10 Excellent

Lisa K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay. indoor pool was amazing along with steam rooms and saunas along with i e and four season showers. stations in pool that worked provided bubble massages. only down point was they needed more staff in dining room and some were not nice to deal with.
Stayed 8 nights in Nov 2022

10/10 Excellent

Minos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. It’s a fab hotel with spectacular views

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4 night stay
The hotel is simply amazing. We had a deluxe room on a high floor with a gorgeous view, amazing bathroom and lovely extras like chocolates and Madeira wine. The staff were polite and friendly and the indoor pool and spa facilities were top notch and immaculately clean. The outdoor pool area and bar is also amazing but the weather for us made the indoor one more appealing. It’s 15 mins walk away into the main part of Funchal and with steep incline could be difficult for some but we used it as a bit of fitness after food !!. All in all, a great hotel in a convenient location with all the facilities you could want.
Stayed 4 nights in Oct 2022

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was spotless , all the staff and cleaning lady’s were so helpful and happy , they couldn’t do enough for you , they made you feel very comfortable
Stayed 7 nights in Oct 2022

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very modern and clean hotel with amazing views and a good buffet breakfast. Front desk is very attentive. Room service could be better, especially the service.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mr Rajesh, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable sofabed
Stayed 11 nights in Mar 2022

8/10 Good

Wildia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel but the room is a bit old but spacious. The hotel is within a walking distance to the city center. Overall, its a nice hotel with a good breakfast.
Stayed 4 nights in Mar 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel with friendly staff. Excellent breakfast. Bar, pool and dining all on-site. Hotel is situated about a 15-20 minute walk from the town centre. Would certainly book again if we return to Madeira.
Stayed 7 nights in Mar 2022

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at four views hotel. Lovely staff, clean and beautiful interior, great breakfast. Absolutely impressed. Will definitely come back ❤️
Stayed 5 nights in Feb 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel but noisy room
Built-in radio in the shower room would turn on suddenly every night (before the 4th night I asked again and the radio was disconnected by maintenance staff). Loud noise and drilling vibrations from building works on the top of the building in the evenings, hammering from 8 am on the weekend. Last night noise from inside the ventilation system in our room. Positive is that I was offered a room at a lower floor on Friday during the day so I could work until 5pm and we were offered a different room to sleep the last night. I had specifically requested a quiet room at the time of booking and I wasn't made aware of the building work situation, so this noise was uncomfortable and disappointed. I'd come back once building works have finished and if I can be assured there will no be noise at night.
Stayed 3 nights in Feb 2022

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jan 2022

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends in Paradise
Great Hotel....Very friendly and professional staff...The view from the breakfast area is unparalleled... elevators are a bit slow
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with great staff, great food and great amenities
Stayed 5 nights in Feb 2020
Response from Lídia de Ascensão - Guest Relations on 27 Feb 2020
Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Four Views Baía. Your comments are very important to us, it is the best way to know how we should focus our efforts for continuous improvement.We are glad to read that you really enjoyed the hotell, our delicioius gastronomy and our service. Thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Madeira and Four Views Baía. With kind regards, Lídia de Ascensão - Guest Relations

2/10 Terrible

oy, Uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
All fine apart from unresolved issue of no air conditioning available as described. Led to very warm afternoons and nights.
Stayed 5 nights in Jan 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

John Erik

Stayed 7 nights in Dec 2019

8/10 Good

Lenka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Generally nice hotel with friendly staff. Great breakfast buffet and sea views from the room. A couple of annoying niggles though. The shower went from hot to cold when we used it at busy times. Also you often had to wait a long time to get in the lift at busy times. Finally a piece of plaster just randomly fell down from beneath our sink on the last day.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Ovidiu, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and excellent views
The staff were very friendly and approachable, the hotel was in good condition being recently renovated. The room was what would expect but nothing special for a 4 star hotel. Pool area was great, with availability for food and drink right next to it. The only disappointing aspect was the very poor quality of the coffee available at breakfast. Also wouldn't be able to have a decent cup (even for purchase) until 10am when the pool bar opens. It was not a deal breaker and still overall happy with the stay but the day could have started better ;-)
Stayed 2 nights in Apr 2019

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel - I'd stay again.
The hotel is in a good location with free parking and easy walk into Funchal - marina area and old town. The room was spacious and clean. The rate included breakfast. There was a decent selection of food and it was good BUT the hotel lets itself down by serving horrible instant coffee with powdered milk from self-service vending machines. Do get bean to cup machines and use real milk rather than let Mr CostCutter undermine standards with a bad coffee offering.
Stayed 14 nights in Jan 2019

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff
I really loved this hotel, the staff is simply amazing! Will come back for sure.
Stayed 1 night in Dec 2018

10/10 Excellent

Jose, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fault at all walking to centre of Funchal 7 minutes if you don’t fancy walking there is a shuttle mini bus
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Kailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful views!
This was a great hotel. We liked that it was close to Funchal and not in the Lido resort area because it felt more authentic and not as touristy. Yes, there is a hill to walk back up to the hotel from Funchal but it is not bad and we walked it every day but in the event that someone doesn't want to walk up the hill, there are shuttle buses. The place was clean and the pool area was nice with gorgeous views plus the price was extremely reasonable. Would definitely stay here again!
Stayed 3 nights in Sep 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay there again.
Really lovely hotel. Good breakfast and facilities. Good location.