Title: Qoya Palace - Machupicchu Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=74729040&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Qoya Palace - Machupicchu Travelers can unwind with coffee after exploring nearby Aguas Calientes Hot Springs, while the staff helps arrange tickets and tours for Machu Picchu adventures ## Photo gallery for Qoya Palace - Machupicchu ![Free daily English breakfast - Qoya Palace - Machupicchu (Machu Picchu)](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/380d9997.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining room - Qoya Palace - Machupicchu (Machu Picchu)](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/1b906cab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Qoya Palace - Machupicchu (Machu Picchu)](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/353e9554.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Qoya Palace - Machupicchu (Machu Picchu)](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/0ee7bb64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining room - Qoya Palace - Machupicchu (Machu Picchu)](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/6967bd94.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Qoya Palace - Machupicchu captures Aguas Calientes' essence with practical comforts for explorers. Guests start with an English breakfast, then head out. They return to enjoy coffee or tea in the lobby and appreciate the convenient luggage storage and tour assistance. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Restaurant - Laundry room - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=74729040&PinnedHotelID=74729040&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Queen Bed ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/b027b1dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed ### Highlights Free rollaway/extra beds Private bathroom Champagne service Desk Wardrobe Laptop workspace Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Triple Room ![Standard Triple Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/efd60b87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Private bathroom Champagne service Desk Wardrobe Laptop workspace Daily housekeeping - Sleeps 3 - 3 Single Beds ### View all photos for Family Double Room ![Family Double Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/7f0d7290.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room ### Highlights Private bathroom Champagne service Desk Wardrobe Laptop workspace Daily housekeeping - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Comfort Single Room ![Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/b027b1dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Separate bedroom Private bathroom Champagne service Desk Wardrobe Laptop workspace Daily housekeeping - 1 bedroom - Sleeps 1 - 1 Queen Bed ### View all photos for Comfort Room ![Comfort Room | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/75000000/74730000/74729100/74729040/661a8006.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 8.0 Very good 1 review ### Highlights Free rollaway/extra beds Champagne service Desk Wardrobe Laptop workspace Daily housekeeping - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMachu-Picchu-Hotels-Qoya-Palace-Machupicchu.h74729040.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMachu-Picchu-Hotels-Qoya-Palace-Machupicchu.h74729040.Hotel-Information) ## About the area Located in Machu Picchu, Qoya Palace - Machupicchu is in the suburbs. Historic Sanctuary of Machu Picchu and Intipunku are local landmarks, and some of the area's attractions include Butterfly Farm of Machu Picchu and Butterfly House. Spend some time exploring the area's activities, including hot springs. [Visit our Machu Picchu travel guide](https://www.expedia.co.uk/Machu-Picchu.dx178042) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-13.15670%2C-72.52311&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7qM6GMHMnoSdgCJYZ0_4sUxQKCQ=) 124 Chump'i wiñay, Machu Picchu, Cuzco, 08681 ### What's nearby - ![Historic Sanctuary of Machu Picchu](https://images.trvl-media.com/place/553248635975667725/ebc63d7e-a712-496c-b547-d210a65b64e3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Historic Sanctuary of Machu Picchu 1 min walk \- 0.0 miles - ![I'm a cat person myself but I couldn't resist taking a pic of this adorable dog just chilling in the town square. Dogs and cats roaming freely in Agua Calientes, Peru. #dog #ravel #chilloutdog #peru](https://images.trvl-media.com/place/178042/f5b747b0-c1e9-4435-90f2-d40b046ef59a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Manco Capac Square 7 min walk \- 0.4 miles - ![Cusco featuring landscape views and a small town or village](https://images.trvl-media.com/place/6242397/513c9b6d-de92-4d3e-9872-89b7df479c99.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aguas Calientes Hot Springs 12 min walk \- 0.7 miles - Butterfly House 8 min drive \- 1.2 miles - Butterfly Farm of Machu Picchu 8 min drive \- 1.2 miles ### Getting around - Machu Picchu Station 4 min walk ### Restaurants - La Boulangerie de Paris 5 min walk - Full House Peruvian Cousine 4 min walk - Cala 3 min walk - Inkaterra Restaurant Principal 1 min walk - Mapacho Craft Beer 4 min walk ## About this property ### Qoya Palace - Machupicchu Hotel near Aguas Calientes Hot Springs Qoya Palace - Machupicchu provides amenities, such as free English breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi. Other perks at this hotel include: - A 24-hour front desk, coffee/tea in reception and luggage storage - A lift, smoke-free property and tour/ticket information Room features All guest rooms at Qoya Palace - Machupicchu boast comforts, such as laptop-friendly workspaces, in addition to Other conveniences in all rooms include: - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Superior Triple Room, 3 Single Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/35000000/34800000/34794000/34793978/e08704c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Retama Machupicchu Machu Picchu - Free Wi-Fi - Breakfast available - Laundry room - Room service 8.8 Excellent 414 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=34793978&PinnedHotelID=34793978&HadPinnedHotel=true®ionId=-1&adults=2) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/117000000/116770000/116763000/116762913/2d98581c_edited_a392.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Qoya Classic Machu Picchu - 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Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free English breakfast available daily 7:00 AM to 9:00 AM - Coffee and tea in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Shower - Towels provided ### Food and drink - Champagne service ### More - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 11:00 AM; check-in end time: 10:00 PM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 15 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: PEN 50 ### Special check-in instructions Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days. We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: PEN 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number 20600040139 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500\. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies ### Property is also known as Qoya Palace Machupicchu Qoya Machupicchu Machu Picchu Qoya Palace - Machupicchu Hotel Qoya Palace - Machupicchu Machu Picchu Qoya Palace - Machupicchu Hotel Machu Picchu ## Frequently asked questions ### Is Qoya Palace - Machupicchu pet-friendly? ### How much is parking at Qoya Palace - Machupicchu? ### What time is check-in at Qoya Palace - Machupicchu? ### What time is check-out at Qoya Palace - Machupicchu? ### Where is Qoya Palace - Machupicchu located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Qoya Palace - Machupicchu Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 31 8 - Good 7 6 - Okay 12 4 - Poor 4 2 - Terrible 3 ## Reviews ### 8/10 Good #### Joseph 12 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a good property in a quiet but central location. The included breakfast on the rooftop is very nice and tasty with fresh coffee, juice, fruit, eggs, toast and avocado. Comfortable rooms and good hot water and AC! ##### Joseph Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Fernando 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was close to train station and close distance to restaurants and shopping. Service was great. ##### Fernando Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Zhongyun 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff are very friendly and the location is pretty safe and convenient ##### Zhongyun ### 10/10 Excellent #### Rebecca 1 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay! New building, lovely staff, just a 5 minute walk to the bus station for Machu Picchu, and the train station. Breakfast is on their top floor with gorgeous views of the mountains and the Urubamba river. ##### Rebecca Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Verified traveller 15 May 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Poor Services in a Beautiful Clean Hotel I liked the good location near the train station. But Aguas Calientes is so tiny, you can get anywhere in little time. The entire hotel looks very good, very modern and it is very clean! Their services are terrible, tough: very poor breakfast, very cold room (with no heating at all!), barely running warm water (had to leave the water run until it became warmer). Very kind staff, comfortable lobby. I loved the 7th floor where they served breakfast: stunning views of the Urubamba! ##### Verified traveller Stayed 3 nights in May 2025 ### 10/10 Excellent #### James 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at Qoya Palace - Machupicchu was fantastic! From the moment I arrived, the hotel staff provided exceptional service, even arranging a pickup from the train station, which made my arrival seamless and stress-free. The hotel itself is beautiful. The staff was friendly, attentive, and always willing to help with recommendations or any requests. The location was perfect—close to everything in Aguas Calientes, yet still peaceful. Breakfast was great, with a nice selection of fresh options to start the day. I highly recommend Qoya Palace for anyone visiting Machu Picchu! ##### James Stayed 1 night in Mar 2025 ### 6/10 Okay #### Ayesha 9 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities This was a decent hotel. The only issue was that most of the staff did not speak much English, making communicating difficult but not impossible. It was right next to the drop-off from the train station, so it took us less than 5 minutes to walk to the hotel once we arrived by rail. The location was great, very central! ##### Ayesha Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### patrick 10 Feb 2024 Very friendly hosts. Let usstore our luggage after checkout ##### patrick Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Michael 8 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful and friendly. Breakfast made to order! ##### Michael Stayed 2 nights in Dec 2023 ### 8/10 Good #### Jeff 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and nice. Was a bit worried that it was close to rail but actually heard no noise at all. ##### Jeff ### 6/10 Okay #### Martha 6 Dec 2023 Liked: Cleanliness, staff & service, amenities The service was very pleasant and helpful. They answered questions and if you needed something they would help out right away. Pleasant family owed hotel. Brunch was real good. Area close to shops. ##### Martha Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Vineeth 6 Jan 2025 Liked: Staff & service, property conditions & facilities Basic hotel facility that command a high price only because of the location. The room is very basic with no chair and a single plug. Breakfast is also basic. No room cleaning was offered during out two night stay. Staff were very friendly. ##### Vineeth Stayed 2 nights in Dec 2024 ### 6/10 Okay #### SELVI 23 Sept 2024 Liked: Staff & service Disliked: Amenities Staffs are friendly. Room is clean. Amenities not okay. Near to Peru railway station and reastaurants. I never recommend for breakfast because its old stuff and also not much options. ##### SELVI Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### SERJIO C 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GREAT VALUE/COMFORT FOR A SHORT STAY! Stayed here for 1 nite for our visit to Machu Pichu and it was great value and comfort. Nothing fancy, but walking distance from the train station and plenty of eateries/stores. They even went to the train station to walk us back to the hotel upon our arrival, so that was super nice after a long trek to MP. (Need to coordinate this service.) The breakfast was nothing to note, but it will do for an early jump up to Machu Pichu. Overall a great value and clean/comfy place. Highly Recommend! ##### SERJIO C Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Verified traveller 23 Feb 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not as advertised - not a good value in MaPi We booked through hotels.com because of the description provided on their site, which is not at all accurate. Although there were some things that were acceptable, this hotel should not be highly rated as the accommodations simply are not in line with inflated the price it is offered at. Positives: First, the staff was nice enough and the building was somewhat clean. The elevator worked, the beds are firm but comfortable enough, and the 7th floor breakfast area has a nice view (when sitting down) but don’t look below the window level. The outside air was cold when we were there in February but the staff kindly provided a portable heater, which made a huge difference in our comfort level. Mediocre stuff: Breakfast was just okay and included cooked to order eggs, fresh fruit, cold rolls, small slices of ham product, cheese, coffee, tea and juice. However, there was no breakfast available at all on the day we went to see the Citadel (even though I verified with them twice the night before). Breakfast is typically served from 6-8 a.m. but the inconsistency left us to scramble for something to eat before we left. We met the gentleman that serves breakfast at 6:20 in the elevator (he was just getting out of bed); he was apologetic and followed us to the lobby to unlock the front entrance so that we could leave the building. Now, on to negatives: 1 - We made the mistake of accepting an offer to let them clean our room; we were required to surrender our room key fo ![The view from our room looking toward the sports field.](https://a.travel-assets.com/ugc/hotel-reviews/324ACF506B74784301F952A3A706E725DE695C6D1740266098051.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view from our room looking in the direction of the Town Center.](https://a.travel-assets.com/ugc/hotel-reviews/1339A42BAC1AF4FDA264D56029AA6102CE28845A1740266106297.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view from our room looking in the direction of the Railway ](https://a.travel-assets.com/ugc/hotel-reviews/20CC7343D92E773C28AD9E7FC0F4063E9FB204731740266110618.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Rack Rates on Display at the Hotel Desk](https://a.travel-assets.com/ugc/hotel-reviews/69C485BDBC41A2AD09F804AEC584ACACE970832E1740266099378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### RONAK 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good place ##### RONAK Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Émile 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would come back. ##### Émile Stayed 1 night in Sep 2025 ### 10/10 Excellent #### somi 29 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to the train station and friendly staff. ##### somi Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Lawrence 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay at hotel !! Picked a middle of the road hotel and was nice!! ##### Lawrence Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Suyapa 17 Sept 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort I couldn't sleep because I could hear everything and am a deep sleeper. When I arrived, insects were in the room, and they moved me to another room with three beds. In the new room, I tried to rearrange the bed, and there were oranges under the bed, which meant it wasn't cleaned properly. Also, there was no heater or hot water, only lukewarm water. ##### Suyapa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ilinca 23 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really nice hotel close to the train station. The host was absolutely incredible and dis everything in order for us to have a nice experience. I will be back. ##### Ilinca Stayed 1 night in May 2023 ### 10/10 Excellent #### Miguel 13 Jul 2023 Liked: Cleanliness, property conditions & facilities Excellent service from the staff. Stored our luggage when went up to Machu Picchu and let us use their lobby to wait for our scheduled trains ##### Miguel Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Yaniv 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very Nice experience. Great Shower. lol. ##### Yaniv Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Verified traveller 18 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Over the top customer service The service was amazing! We only stayed there one night and they included a light breakfast! They offered to store our luggage since we were going to MachuPichu on check-out day. The administrator and the cleaning crew made us feel so at home. They worked really hard to make us feel welcomed and comfortable. I would definitely recommend Qoya Palace! ##### Verified traveller Stayed 1 night in Oct 2022 ### 6/10 Okay #### Nicole 15 May 2024 Liked: Cleanliness, property conditions & facilities #### Just okay It was fine. The hotel has thin walls so you can hear noise and the hot water wasn’t very hot at all. It’s a greater distance from the train station but that gave us the opportunity to explore areas that aren’t as crowded. The best part of the hotel is the observation room at breakfast! ![](https://a.travel-assets.com/ugc/hotel-reviews/9D0BB7D94BEF4323191A3C771AFD998D0390808B1715779190829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7FAFD41DA17719A16FFED1CF3CF047DFC22A36D1715779190658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nicole Stayed 2 nights in May 2024 ---