Search Hotels Near MacKenzie Fine Arts Center, Detroit

"Overall the hotel needs a good cleaning. Our room was acceptable, but the halls and elevators were dirty. The heater/cooler in our room was working, but the buttons were all crunched, there was no way to tell if the buttons I pushed were working. We fiddled with it in our room for 2 hours freezing. The front desk offered us a new room, but just then our friend came in and figured it out. The breakfast was average."

"nice staff clean room convenience price"

"The room was clean, however the hallway had a bad odor. Restroom needs an update. Overall ok."

"It’s a very nice hotel and my room was very clean with nice amenities and furniture. Very trendy and modern and a comfortable bed. I give the staff I met excellent ratings. All were very kind. I arrived late due to a direct flight cancellation and rebooking through Cleveland. With an early AM meeting I turned in to get some much-needed rest. Unfortunately, my room was across from people who were talking lousy or arguing, I couldn’t tell. I called the front desk and the night manager on 5/10 immediately visited, knocked the n their door several times, and after they replied he politely and directly told them there was a noise complaint. He left, they briefly continued, but finally settled down. I really appreciated that quick response by the night manager."

"All aspects of this stay exceeded our expectations! Excellent location. Our room was spacious, clean, comfortable and quiet. The breakfast was plentiful and delicious, 5 stars from us!"

"Yes"

"Friendly staff, and pet friendly. Thank you!"

"DO NOT STAY HERE. I REPEAT — DO NOT STAY HERE. This was genuinely one of the WORST hotel experiences my brother and I have ever had. The problems started immediately when we arrived at 2:50 PM, only 10 minutes before check-in time. There was NO receptionist anywhere in sight. Just another couple sitting there who looked frustrated and had apparently already been waiting a long time themselves. We figured since we were slightly early it wouldn’t be a huge issue, so we sat and waited patiently. By 3:20 PM there was STILL no receptionist. I finally asked the other couple if they had spoken to anyone, and they told us the receptionist said there were no rooms ready and she had gone to “get them ready.” At around 3:40 PM the receptionist finally came back out — except SHE STILL DID NOT HAVE ANY ROOMS AVAILABLE. Since my brother and I were in town for a concert, I asked if we could go grab food and come back later. She told us yes and said to come back after 4:20 PM. We even left our information with her so we could supposedly be prioritized for a room. We returned around 4:45 PM to a HUGE line of people waiting for rooms. At this point I was getting nervous, but figured we’d at least have a room because we had already spoken to her earlier and left our information. Nope. We finally got to the desk around 5:20 PM and SHE STILL DID NOT HAVE A ROOM FOR US. She even admitted she had one room available but “didn’t want to choose” between us and two girls who had JUST arrived no"

"I dud not even know we got a breakfast. "