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Reviews of Rising Sun Hotel

3.5 out of 5
Rising Sun Hotel
Harbourside, Lynmouth, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 112 reviews" "
Rating 8 - Good. 31 out of 112 reviews" "
Rating 6 - Okay. 8 out of 112 reviews" "
Rating 4 - Poor. 2 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nichola

Travelled with partner
Liked: Cleanliness, staff & service
Friendly and as expected, thank you.
Stayed 2 nights in Apr 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So close to the sea
Stayed 3 nights in Mar 2024

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The accommodation was good. Excellent shower and view. Just wouldn’t eat an evening meal there again. Ran out of so many things, it was embarrassing for the young waitress.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2023

6/10 Okay

David

Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting and great food.
Stayed 1 night in Oct 2023

6/10 Okay

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
Interesting and very nice, but not quite as luxurious as some of the photos and website might suggest. Still well worth a visit though.
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good pub, good food, friendly helpful staff
Stayed 1 night in Sep 2023

8/10 Good

Jacqueline

Stayed 1 night in Sep 2023

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Alexia

Stayed 2 nights in Aug 2023
Response from Reception on 7 Sept 2023
Dear Alexia,Thank you for your lovely review.

6/10 Okay

GERALD

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent except for breakfast service
Accommodation and evening meal excellent! Marked down due to the fact the Chef was ‘off’ for breakfast service and had to go to a nearby hotel for a sub standard breakfast and cold coffee!
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location and the staff especially Maria super helpful.
Stayed 2 nights in Aug 2023
Response from Reception on 22 Aug 2023
Dear Lisa,Thank you so much for your lovely review.Greetings from Maria.Kind regards,

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service in a great location. Breakfast was super nice.
Stayed 1 night in Aug 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception on 13 Aug 2023
Dear Darren,Thank you for your nice review.Regards,

4/10 Poor

Gerard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was listed as old and quirky property. This is fine but what struck me firstly was the smell of dirty carpets, (Similar to what I have experienced before at cheap Blackpool style B&B's). The décor looked tired and was not clean. There were AA award plaques on the walls which I suspect must have been from many years ago. Overall this the place has had a tired and in need of renovation feel (plus the smell of course). This was supposed to be 14th century building which is fine, but this does not excuse the condition of the place. Some interior doors were plywood! and unpainted. The food was ridiculously expensive and was in no way value for money. (The steak I had came with dried out chips and not much more, for neraly £30.00! Really!), oh and plus of course £5.00 service charge. When we arrived we were given a room with a bath which was about three or four foot high and could not be easily accessed. In fact I would go as far as to say that this was dangerous especially when wet. When I put this to the staff they said they were awating some steps. What are they thinking of putting such a bath in there in the first place?The selection of beers in the bar was appalling without of the usual backup of common lagers and beers that people can drink instead of the local brewery stuff. Breakfast was usually OK, with the exception of our last day when it was completely hard, dried out and inedible. The rooms were clean and did not smell. The staff were courteous.
Stayed 4 nights in Jul 2023

10/10 Excellent

Deb

Stayed 1 night in Aug 2023
Response from Reception on 13 Aug 2023
Dear Deb ,Thank you for your nice review.Regards,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Reception on 27 Jul 2023
Dear Karen,Thank you very much for your lovely review.Regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Amazing quirky room with original features. Clean comfortable and the staff were lovely. Breakfast was excellent
Stayed 2 nights in Jul 2023
Response from Reception on 12 Jul 2023
Dear Mark,Thank you for your review.Kind regards,

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to sto
Great food, friendly hard working staff always making sure guests are happy. Lovely view from room overlooking harbour
Stayed 2 nights in Jul 2023
Response from Kim - Reception on 6 Jul 2023
Thank you so much for your kind review, we really are glad you enjoyed your visit! We hope to welcome you again in the future.

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023
Response from Reception Rising Sun on 8 Jul 2023
Thank you so much for your generous rating. We hope to be able to welcome you back in the future

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Reception on 12 Jul 2023
Dear Dimitry,Thank you for your review.Regards

10/10 Excellent

Mike

Stayed 2 nights in Jun 2023
Response from Reception on 12 Jul 2023
Dear Mike,Thank you for your lovely review.Regards,

8/10 Good

Carolyn

Stayed 3 nights in Jun 2023
Response from Reception on 12 Jul 2023
Dear Carolyn,Thank you for your review,Regards

10/10 Excellent

ALAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Reception Rising Sun on 2 Jun 2023
Thank you for your kind rating, we are glad you enjoyed your trip to the Rising Sun.

4/10 Poor

Patience

Liked: Cleanliness
Disliked: Property conditions & facilities
Great food at the hotel but the value for money isn’t great! The hotel is clean but dated.
Stayed 3 nights in May 2023
Response from Reception Rising Sun on 2 Jun 2023
Thank you for your review, we are so glad you enjoyed your meal. With the Rising Sun being a 14th Century Smugglers Inn, we try and keep as much of the character as possible, I am sorry you found it outdated. We hope to welcome you again in the future.

8/10 Good

Andrea

Stayed 1 night in May 2023
Response from Reception Rising Sun on 2 Jun 2023
Thank you for your rating, we are glad to see you were satisfied with your stay.We hope to welcome you again in the future.

8/10 Good

Peter

Stayed 1 night in Apr 2023

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reception on 27 Apr 2023
Thank you for your kind review, we are so glad to hear you enjoyed your stay.

8/10 Good

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
Setting Sun?
We have always loved the Rising Sun but it’s under new ownership and is clearly under staffed these days: only one stressed waiter at dinner and one stressed waitress at breakfast. The breakfast menu has no mention of a vegetarian or vegan option and only if you ask do you discover there are veggie sausages available. You can no longer buy local beers at the bar either which for me is a great shame.
Stayed 1 night in Apr 2023
Response from Reception Rising Sun on 2 Jun 2023
Thank you for your honest review, we have been slightly understaffed but we try to do what we can to satisfy our guests with the amazing staff that we do have. All I can do is apologise for the lack of mention of vegetarian options, this will be something we can look at and add to the menu.The Rising Sun is now owned by a brewery, therefore explaining the lack of local beers, however we do hope you found a beer suitable from our selection.Hopefully we can welcome you again in the future.

8/10 Good

Kevin

Stayed 2 nights in Apr 2023

10/10 Excellent

Morgane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of sea. Staff wonderful.
Stayed 5 nights in Apr 2023
Response from Reception Rising Sun on 12 Apr 2023
Thank you for your kind review, we are so glad you had a great stay. Hopefully we can welcome you again in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reception Rising Sun on 8 Apr 2023
We are delighted to receive your positive feedback, we hope to welcome you again soon!

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, beautiful rooms, staff amazing. Made to feel very welcome, super dog friendly. Cannot fault, thank you rising sun!
Stayed 3 nights in Mar 2023
Response from Reception Rising Sun on 30 Mar 2023
We are overjoyed with your kind feedback, we hope we can welcome you again soon.

2/10 Terrible

Lyndon

Stayed 1 night in Mar 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay
Stayed 3 nights in Mar 2023
Response from Reception Rising Sun on 31 Mar 2023
We are so glad you think so! We look forward to welcoming you again.

8/10 Good

David

Stayed 2 nights in Feb 2023

10/10 Excellent

Richard

Stayed 1 night in Feb 2023
Response from Reception on 17 Feb 2023
Thank you for rating us, Richard. We really appreciate it!

10/10 Excellent

Nicholas

Stayed 2 nights in Feb 2023
Response from Reception on 17 Feb 2023
Thanks, Nicholas! We're happy everything went well for you.

6/10 Okay

Andy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Lovely little pub beautful views . since its been taken over standards have slipped . cleaning of the rooms not up to much .
Stayed 6 nights in Jan 2023
Response from Reception on 5 Feb 2023
Hi Andy, thanks for your feedback. We do our best to keep the standards as high as possible and to satisfy every guest we accommodate. We're sorry everything was not perfect on this given day.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night break
Great little hotel on a beautiful village. Excellent service, friendly and fun.
Stayed 1 night in Jan 2023
Response from Reception on 29 Jan 2023
We are glad you enjoyed your stay so much! We hope to see you soon.Kind Regards

10/10 Excellent

Jean

Stayed 1 night in Jan 2023
Response from Reception on 29 Jan 2023
Thanks Jean!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Excellent stat, great location. Lovely room, comfortable bed, all vet clean. Brilliant, fresh breakfast, friendly staff
Stayed 1 night in Dec 2022
Response from Reception on 14 Jan 2023
Thankyou for choosing to stay with us, we hope to welcome you again soon.

8/10 Good

Mike

Liked: Cleanliness, staff & service
Great location for quite break…
A lovely little hotel that has a very friendly and engaging staff. The room was on the small side, but clean and comfortable, with the usual bits and pieces… enough for a couple of days. Breakfast was good, again the service was excellent. We stayed on NYE… and the special menu was pretty good, but a little on the expensive side. The dining room was busy, but it seemed to lack any real atmosphere… there was very little celebration at midnight… a shame as it would have made all the difference.
Stayed 2 nights in Dec 2022
Response from Reception on 29 Jan 2023
Thank you for your feedback, we really appreciate it!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Beauty
We had a wonderful time in this cosy, warm historic hotel.The position overlooking the bay, added to the beauty of it all.It will definitely be on our list of hotels to revisit
Stayed 2 nights in Dec 2022
Response from Reception on 14 Jan 2023
Thankyou for staying with us, we are glad to hear that you will visit again one day.

10/10 Excellent

Carol

Stayed 1 night in Nov 2022

2/10 Terrible

Darren

Business traveller
Disliked: Staff & service
Don’t stay here
Rubbish rude bar man ask for food and told not at my bar but 30 minutes before he give me some food at the bar? Please explain that?? Not again for me there is a lot better places in exmoor
Stayed 1 night in Nov 2022

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb as Usual
Love this hotel. Fantastic food. Amazing location.
Stayed 1 night in Oct 2022

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old pub
Stayed 1 night in Oct 2022