Couples treatment room(s), Turkish bath/hammam, body treatments
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Reviews of Château Latour Segur Suites & Spa

Château Latour Segur Suites & Spa
1 LATOUR, Lussac

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 52 reviews" "
Rating 8 - Good. 5 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem minutes from St Emilion town center.
Owners are absolutely fantastic! Suite was very clean and they took the time to show us the best places to eat and great nearby wineries.
Stayed 2 nights in Sep 2023

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
The hosts (owners) were very friendly and accommodating, but the hotel has clearly been neglected since it opened. Maybe this was due to COVID, but the photos are nothing like the property and amenities now. Very disappointed for the price paid.
Stayed 5 nights in Jul 2023
Response from Corinne on 22 Sept 2023
Pourquoi pas les photos du garage? de la buanderie?...Vous n'avez pas d'argument valable. Vous devriez consacrer votre temps à autre chose.Bien à vousCorinne Prprietaire

10/10 Excellent

Shawn

Stayed 2 nights in Jun 2023
Response from corinne on 31 Jul 2023
Bonjour shawnj'espère que vous avez gardé un bon souvenir de votre séjour.Le code exp523 vous permettra de bénéficier de nos offres promotionnelles tout au long de l'année et d'en faire profiter votre entourage.Passez un bel été.Corinne

10/10 Excellent

Charline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix pour une totale déconnexion
Nous avons passé un très bon séjour en famille dans ce cadre magnifique. Le spa est un vrai havre de paix qui nous a beaucoup ressourcé, et des hôtes adorables toujours aux petits soins.
Stayed 2 nights in May 2023

10/10 Excellent

Donald

Travelled with partner
Amazing and wonderful and Andre is a fantastic host.
Stayed 2 nights in Sep 2022
Response from Jemma on 14 Sept 2022
Thank you for your lovely review. We hope to see you again soon.

6/10 Okay

christine

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed at the property 4 nights, house keeping very poor, second day came to clean but only made bed without the comforter sheets, no fresh towels. Second day came brought fresh towels , took out the trash and said will be back for rest of cleaning never came back. 3rd day no trash pick up , no fresh towels , no one showed up. Friendly owner and staff but very poor house keeping.
Stayed 4 nights in Aug 2022
Response from Corinne on 17 Aug 2022
Madame Il est vrai que nous n'avons pas entretenu votre suite comme il aurait fallu. Les horaires du personnel de ménage est jusqu'à 13h.Nous ne dérangeons pas les clients s'ils sont dans leur suite. Nous essayons d'y passer dès que celle-ci est libre et dans la mesure ou moi-même la propriétaire ,ou Jemma la responsable du spa sommes disponibles ,cela n a pas été le cas. Nous avons répondu à toutes vos demandes particulières chaque fois que vous avez eu besoin de pain ,pancakes, huile, oignons, pressing (linge lavé séché plié par mes soins)etc... je trouve votre commentaire assez rude. Nous proposons des chambres d'hôtes et non pas des chambres d' hôtel. Votre mari dévoué à tous vos souhaits ainsi que ceux de votre fils, est charmant, il n a jamais fait aucune remarque à ce sujet. Il est regrettable que vous n ayez pas mentionné de points positifs. Certains voient le verre vide et d'autres le verre plein. Corinne Dray Propriétaire

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

OMER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a warm welcome !! Excellent stay in the heart of St Emilion vineyards. Our host was an adorable lady. Our room was the “Feu Suite”, very spacious, in perfect conditions. We also had a delightful breakfast in the private garden of the suite. I recommend to everyone who like to spend a couple of days in a friendly and private atmosphere.
Stayed 1 night in May 2022

10/10 Excellent

Sune

Stayed 1 night in Jul 2021
Response from Corinne on 19 Jul 2021
How passionate you are.How was the arrival in Paris ?send us some pictures from your "escapades". Corinne and André

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Chateau near Saint Emilion
We had a great stay here - the hotel is really secluded and peaceful. The room was really nice - huge spa bath and great shower. Bed was really comfortable and kitchenette was useful (homemade soup was delicious as well). The owners were amazing, helping us out when we had some travel issues, cooking dinner on when we arrived late in the first night and lots of good recommendations. We went to the spa on one of the afternoons there and it was great. Loved the dogs as well, so friendly. A great couple of days!
Stayed 2 nights in Aug 2020
Response from Corinne on 1 Sept 2020
We are pleased to see that you enjoyed your stay! We hope you will come back and see us soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Alena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing relaxing stay
loved our stay at the Châteaux! beautiful property, appreciated to have kitchen in the room and secluded private garden. Owners were extremely welcoming and helpful!
Stayed 2 nights in Sep 2019
Response from Jemma on 12 Sept 2019
Thankyou for your lovely review. We really appreciate your feedback. We hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really like the place and the owners, and the dogs
Stayed 3 nights in Sep 2019
Response from Jemma on 12 Sept 2019
Thankyou for your review, we really appreciate your feedback. We hope to see you again

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Jemma on 31 Aug 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos avis !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and Rustic
The chateau was very quaint and the double villa quite a nice size, with a very large courtyard area. However, amenities were a bit basic (limited toiletries), which is completely fine if one is into rustic. We lost electricity for about an hour one evening due to a heavy thunderstorm. Kitchen inside of room with pans/simple cookware, etc. Wifi quite slow. Chateau is also quite far out from the rest of Bordeaux, but is a good location if one wants a break from the touristy-ness of Bordeaux and would like to venture out to other wine regions in the vicinity. Andre had good recommendations. Breakfast was excellent!
Stayed 3 nights in Oct 2018
Response from Jemma on 30 Oct 2018
Hi there, Thank you for your kind and honest review. We are very sorry about the power cut, this rarely happens but can during bad weather. When this happens please do not hesitate to contact the owners. The internet can be quite slow due to being in the countryside. Please know we are doing everything we can to improve this. Thank you for you kind and helpful review. Wishing you all the best on your travels, The chateau team

10/10 Excellent

Cindy, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!! The history of this beautiful property is incredible! André, the owner was kind enough to share wine with us and took us on a lovely tour describing the history in detail. The rooms are absolutely gorgeous and each unique. Luxurious amenities and very comfortable beds! It’s a quiet France countryside experience... everything we imagined and more. Le petit déjeuner was abundant and delicious! I only wish we could stay longer!!
Stayed 2 nights in Oct 2018
Response from Jemma on 12 Oct 2018
Dear Cindy, we are so happy you enjoyed your stay with us, it would be a pleasure to have you stay again. Thank you for your wonderful review. Best wishes, The Chateau team

8/10 Good

Muriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rempli d'authencité et de charme .. Accueil chaleureux..
Stayed 2 nights in Dec 2023

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe !
Superbe lieu pour notre courte escapade dans la région. Les propriétaires sont adorable, Au plaisir de revenir bientôt :)
Stayed 2 nights in Jun 2023
Response from corinne on 31 Jul 2023
BonjourNous faisons tout notre possible pour vous satisfaire et répondre à vos attentes.avec le code exp723 vous bénéficierez de nos offres promotionnelles lors de votre prochaine visites.Nous vous souhaitons un bel été.Corinne

10/10 Excellent

Gisle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau med atmosfære
Usedvanlig hyggelig beliggenhet og gjestfrie verter. God frokost. For dyrevenner er dette stedet fantastisk.
Stayed 4 nights in Jan 2023

10/10 Excellent

Laurent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour formidable dans un lieu magique écarté de tout ; un havre de paix et de repos ! la piscine est magnifique ; les hôtes très prévenants et accueillants.

2/10 Terrible

Hafedh

Stayed 2 nights in Sep 2022

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Karin brochstedt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Corinne on 27 Jul 2022
Our goal is to satisfy our customer.Thank you so much Corinne

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property owned and operated by exceptional people.
Stayed 1 night in Jul 2022
Response from Corinne on 27 Jul 2022
Thank you very much.I'm so pleased you apreciated your stay.see you an other time .take care; Corinne

4/10 Poor

Bernd

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Corinne on 16 Aug 2021
Grace à vous nous pouvons améliorer nos services ,merci de justifier votre notation. Bien à vous Corinne Dray Propriétaire

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb frukost
Fin omgivning med väldigt trevligt personal/ägare. Stort och fint rum som tyvärr saknade Ac. Frukusten var fantastiskt god med väldigt fina råvaror. Fanns en liten pool som var lite sliten men det gick och bada i den. Perfekt ställe att bo vid om man är på resa i omgivningen med bil
Stayed 1 night in Jul 2021

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best !
Toplocation, very helpfull and friendly owners !
Stayed 2 nights in Jul 2021
Response from Corinne on 19 Jul 2021
thank you very much to both of you! Switzerland is not far,we wish you the best and we hope to see you again soon. Corinne

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Excellent séjour, château, suite et spa magnifiquement entretenus. Accueil très agréable.
Stayed 1 night in Jul 2021
Response from Corinne on 14 Jul 2021
Nous sommes ravis que vous ayez apprécié votre séjour ,nous espérons vous revoir. Corinne

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
les propriétaires ont été tres bien.
Stayed 1 night in May 2021
Response from Corinne on 19 Jul 2021
La satisfaction de nos clients est un beau cadeau. Profitez bien de cet été et revenez nous voir à l'automne, l'ambiance est très cosy. Corinne

10/10 Excellent

Cohen, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux et familial. Un cadre reposant, un lieu attachant avzc des propriétaires hypers sympas.
Stayed 9 nights in Aug 2020

10/10 Excellent

Cohen, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J ai adoré cet endroit, le calme, le chant des coqs, les adorables proprietaires... Ca nous a complètement déconnectés pendant 10 jours.
Stayed 9 nights in Aug 2020
Response from Corinne on 8 Oct 2020
Je suis ravie de lire que vous avez été satisfait .C'est la récompense de notre travail .Toute l'équipe vous remercie. Corinne

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Kévin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre parfait et accueil agréable
Très bon séjour. Accueil parfait. Le propriétaire est particulièrement accueillant. Très beau cadre dans un endroit parfaitement au calme. Le seul petit bémol est la pression de l'eau un peu faible pour remplir la baignoire à remous rapidement.
Stayed 1 night in Aug 2020
Response from Corinne on 1 Sept 2020
Merci pour votre commentaire, nous sommes ravis d'avoir pu vous accueillir parmi nous, nous espérons vous revoir.

6/10 Okay

Philippe

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spændende sted i de franske vinmarker
Slot midt i de franske vinmarker - 10 km fra St. Emilion. 5 lækre individuelle værelser med spabad i en længe ved siden af hovedbygningen. Lækker morgenmad kan tilkøbes. Lækkert poolområde med mulighed for behandlinger og saunaer. Frokost kan også købes. Nærmeste restaurant er ca. 5 km væk, men den var virkelig god. Ejeren er utrolig gæstfri og en virkelig dyreven - her er både hunde, katte, høns, oddere, fugle...
Stayed 2 nights in Jul 2020
Response from Corinne on 1 Sept 2020
Tak for din anmeldelse, vi håber, du snart kommer tilbage for at blive hos os.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Corinne on 1 Sept 2020
Merci pour votre avis.

10/10 Excellent

Laetitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Corinne on 1 Sept 2020
Merci pour votre avis.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique séjour Hôtel splendide et personnel adorable Très bon massage
Stayed 1 night in Aug 2020
Response from Corinne on 1 Sept 2020
Nous sommes heureux que votre séjour vous aie plu, nous espérons que vous reviendrez.

10/10 Excellent

Jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour bien trop court. Tout était au rendez vous l accueil souriant Et aidant de Corinne l humour et La culture d André un sacré personnage! Et des soins esthétiques plus que parfaits!
Stayed 2 nights in Jul 2020
Response from Corinne on 1 Sept 2020
Merci d'avoir donner votre avis, nous somme ravi d'avoir pu contribuer au bon déroulement de votre séjour, nous espérons vous revoir parmi nous.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactement ce que l’on recherché, un endroit calme loin de la ville, un cadre magnifique verdoyant avec des animaux des vergers un jardin et un spa très bien fourni, l’accueil est excellent, on y retournera avec plaisir
Stayed 1 night in Sep 2019

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jemma on 31 Aug 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos avis!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un cadre des plus charmant, un lieu riche en histoire et des propriétaires au petit soin.
Stayed 3 nights in Aug 2019
Response from Jemma on 26 Aug 2019
Nous apprécions beaucoup votre commentaire. Merci de nous avoir choisis, nous espérons vous revoir.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Lieu bien placé pour visite des vignobles alentours. Joli parc. Accueil aimable des propriétaires et bonne recommendation pour un restaurant proche. En revanche nous avons été un peu déçu par la chambre au vu du tarif payé (quasiment 200 €/nuit): coin kitchinette basique, frigo bruyant, wifi non fonctionnel durant notre sejour et chambre un peu humide (dû aux murs en pierres d'époque). Nous n'avons pas testé le panier petit déjeuner, ni le coin spa.
Stayed 3 nights in Aug 2019
Response from Jemma on 25 Aug 2019
Nous sommes désolés que votre chambre ne soit pas à la hauteur de vos attentes. Si quelque chose ne va pas, vous devez nous en informer immédiatement. Je suis sûr que nous aurions pu faire quelque chose pour rendre votre séjour plus confortable. En revanche nous allons examiner cela tout de suite. Nous vous remercions pour votre commentaire et espérons que vous avez passé une agréable séjour.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underbart ställe! Perfekt för par
Supertrevlig personal och ett helt fantastiskt område. Väldigt vackert och avskilt från andra vilket var trevlig när man åker som par. Det fanns många djur vilket va trevlig men kan vara bra att meddela gäster om i fall någon skulle vara allergisk eller rädd samt fanns det några väldigt högljuda tuppar som gjorde det lite svårt att sova på natten.
Stayed 1 night in Jul 2019
Response from Jemma on 25 Aug 2019
Tack för din recension, vi är mycket ledsna för de bullriga tupparna. Vänligen vet att vi för närvarande ger bort många till bra hem. Vi hoppas att du hade en avkopplande semester och hoppas att träffas igen

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entspannung im Weingebiet
Mitten im Wein von Saint Emilion, aber absolut ruhig gelegen. Entspannung pur. Sehr schöne Liegenschaft. Die Suites & Spa sind liebevoll eingerichtet und grosszügig - wie die Betreiber!
Stayed 7 nights in Jul 2019
Response from Jemma on 13 Aug 2019
Vielen Dank für Ihre Bewertung Wir freuen uns sehr, dass Sie Ihren Aufenthalt im Schloss genossen haben und hoffen, Sie wieder zu sehen.

2/10 Terrible

Karin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entäuschung
Entäuschung total, hat mit Spa&Suites rein gar nichts zu tun, runtergekommen, schmuddelig....
Stayed 2 nights in Jul 2019
Response from corinne on 7 Jul 2019
les grincheux et les personnes malintentionnées n'ont pas leur place au château.J'aurai apprécié que ces clients suisse allemand me parle les yeux dans les yeux .Ils ont préféré s'esbigner pour "partir en suisse"!

10/10 Excellent

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019