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Reviews of Classic ski home with hot tub, washer/dryer, mountain views, fireplace, & cable

Classic ski home with hot tub, washer/dryer, mountain views, fireplace, & cable
Ludlow, VT

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 27 reviews" "
Rating 8 - Good. 2 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

8.4/10

Cleanliness

Reviews

10/10 Excellent

Elizabeth M.

Liked: Cleanliness
All issues from other reviews resolved - awesome little house!
I was nervous reading about issues in other reviews, but we didn’t have a single problem. Both showers had plenty of hot water, access was a breeze, hot tub worked great and it was clean and comfortable. I had 9 people with us - teens and adults. The layout made it possible for us all to hang out as we wanted. Kitchen had a big pot for pasta and a griddle which made breakfasts easy. Great location made it easy for the kids to pop back for lunch. We had one little issue with the alarm when the internet went out and Vacasa responded immediately and even sent someone out to make sure it was resolved. Overall this is a perfect place to stay with a big group right next to the mountain.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 26 Mar 2024
Thank you, Elizabeth, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found few issues in the home. We look forward to welcoming you back for another wonderful getaway in the future!

4/10 Poor

Matt V.

Liked: Cleanliness
Great location, poorly maintained home.
Disappointing stay Leaking showers from one upstairs bathroom to the one in the first floor Door locks not secured- door swung open in the middle of the light making us feel unsafe and cold If you want any comforts of home, bring them with you, this house isn’t equipped to make living in it comfortable. Fireplace and hot tub are positives but overall couldn’t wait to leave
Stayed 3 nights in Feb 2024
Response from VrboOwner on 8 Mar 2024
Matt, thank you for staying with us! We are so glad you had a great time! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!

2/10 Terrible

Richard M.

Disliked: Cleanliness
Disappointing; not recommended
- food in oven - upstairs shower wouldn’t stay warm causing everyone to use the same shower - no support by property owner, called every day - upstairs tv never fixed during stay - pots and pans unusable and rusted - enough silverware for 5 people (baby silverware in abundance) - upstairs wall didn’t go to ceiling, same for toilet. - washer pipes leaked; maintenance never came so I had to get my tools to fix myself. - paid premium prices and got the worst rental I ever stayed. -
Stayed 6 nights in Dec 2023
Response from VrboOwner on 22 Jan 2024
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. Local staff is always available to assist if there are amenities in the home that fall short. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness
The home that time forgot
We were excited to get away for a few days after Christmas, but disappointed with the quality of the stay. The home had great potential, but we would not have spent the money to stay there if we knew what we were getting ourselves into. The home was filled with cobwebs and smelled of wet dog throughout. The hot tub was locked when we arrived with no instruction how to gain access. We were lucky to stumble on the key in the laundry room, but perhaps it would have been better if we hadn’t considering the mold/mildew smell that came when the jets were operating. The home lacked a guest book or information on the area and didn’t have any checkout instructions. The listing indicated there was cable, but there were no cable boxes or instructions on how the televisions worked. The hot water was inconsistent and ranged from freezing to scalding without even adjusting the faucet. This was our worst experience with VRBO and Vacasa (as the property manager). To end on a positive note, the location of the house was wonderful and close to Okemo resort.
Stayed 2 nights in Dec 2023
Response from VrboOwner on 2 Jan 2024
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our local operations manager to consider in the future. We hope to host you again soon!

2/10 Terrible

Todd F.

Disliked: Cleanliness
False advertising, dirty, dated, not maintained or cleaned.
Dirty old house with bad plumbing and worse customer service. We arrived to feces floating in the overflowing toilet, inadequate hot water, non-functioning plumbing, broken door to deck, dead mouse, dirty sheets, unmade beds, icy driveway and walkway. Dealing with Vacasa's terrible customer service made for a very difficult vacation. When you contact the property manager you are routed to a call center that provides no help to deal with issues. AVOID this property and do not rent from Vacasa!!! We have stayed in VRBO properties all over the world and this is by far the worst experience that we have had.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 21 Jun 2023
Thank you for your review, we sincerely apologize for the issues that you have encountered during your stay. It is always our goal for guests to be able to use all amenities our homes have to offer, and we aim to also provide our guests with seamless communication regarding their vacation homes. We are very sorry for dropping the ball for your stay and will be sure to follow up with the appropriate parties to ensure that our communication is streamlined and thorough to meet our high service standards. We are happy to report that the hot tub is now in working condition and hope to host you for a truly relaxing getaway in the future. We are sorry to hear you had concerns during your stay and that you had difficulties reaching our team. Please know that we are experiencing a higher-than-normal call and email volume at this time. We are currently working on adding additional staff to better assist our guests as quickly and efficiently as possible. We apologize for the inconvenience and hope we can host you again!

10/10 Excellent

Stephen

Liked: Cleanliness
Cozy home
Nice house. Basement furnished for hanging out. Top floor has low walls between the rooms. Bathrooms are clean.
Stayed 4 nights in Feb 2022

10/10 Excellent

Richard B.

Liked: Cleanliness
Friends
Great, only thing missing in some places was handrails on stairs
Stayed 3 nights in Oct 2021

10/10 Excellent

Mary B.

Liked: Cleanliness
Fall Getaway
We had the best family reunion ever! The house and the setting were perfect for 4 couples. And can easily accommodate more. On our first night., we prepared a charcuterie board using the well equipped kitchen. The next two days, we enjoyed local restaurants like Murdocks, Mr. Darcy’s, and the dining room at the Woodstock Inn. We hiked at Echo Lake and Buttermilk Falls. We went to the Simon Pierce Gallery in Quechee. And my son got great shots from the fire tower at Okemo. All in three days. This home was our home base and we couldn’t have picked a better place.
Stayed 3 nights in Sep 2021

10/10 Excellent

Laura T., Shelton, CT, USA

Liked: Cleanliness
Great property
My family and I had a great stay at the property in the summer. There was no A/C but we were pretty comfortable because the owners have plenty of fans and it wasn't a crazy hot week. The house is beautiful. We spent most of our time in the large great room. The kitchen is very well stocked with pots, pans, etc.
Stayed 3 nights in Aug 2021

10/10 Excellent

Andrew B.

Liked: Cleanliness
Great stay at Okemo
The house was as described and in great shape. Great communication with property management. Lots of supplies and space, as well as access to washer and dryer. Sauna was a bit hit with the group. Would definitely stay again!
Stayed 3 nights in Jul 2021

8/10 Good

Virginia G.

Liked: Cleanliness
Beautiful home but not great for small children
Beautiful home, very clean and in good condition. I went for a family vacation and each family had their own room which was large enough to accommodate at least one pack n play and each family had their own bathroom. We loved the location since it was close to the grocery store and Echo Lake but it did not have a backyard which was a drawback if you have children with you. Another negative was that all of the bedrooms are on the lower level so if anyone is in the living room or kitchen you can hear loud footsteps above when trying to sleep. Also, we moved a foosball table to the side so that the kids wouldn't hit each other in the head with the rods and they ended up causing damage to the wall instead and we used a baby gate that was provided by the rental to block off the stairs and it left marks on the wall and we ended up having to pay hundreds of dollars for the damage to the property. Overall, I would say this is a house better suited for adults.
Stayed 4 nights in Jul 2021

10/10 Excellent

Girish C.

Liked: Cleanliness
Beautiful and spacious
We were 9 adults and 4 kids and this place was clean and well maintained. Does not have a yard but has a big concrete parking for ~6 cars and kids could ride their bikes there. Great open living, kitchen, dining space with plenty of space to hangout.
Stayed 3 nights in May 2021

10/10 Excellent

Nathan A.

Liked: Cleanliness
Great ski weekend
Excellent property very close to the Sachem trail. Spacious and comfortable. I would go back and stay at this house again. Thanks for the accommodations.
Stayed 4 nights in Feb 2021

10/10 Excellent

Lauren R.

Liked: Cleanliness
Lovely Ski Home
The property is wonderfully located a short walk to the Sachem trail. The house is spacious with multiple bathrooms and very comfortable for a large group. The property is very well maintained and clean. Highly recommended.
Stayed 3 nights in Dec 2020

10/10 Excellent

BEVERLY L., WEST MILFORD NJ

Liked: Cleanliness
HOUSE WAS PERFECT FOR ALL OF US. WE BOOKED IT AGAIN FOR NEXT YEAR!!!
ONLINE PICTURES WERE EXACTLY AS THE HOME WAS.
Stayed 4 nights in Mar 2020

10/10 Excellent

Julie K.

Liked: Cleanliness
Perfect house for family and friends
Great location and the house has a perfect set up for multiple families to stay together. Loved the big dining table, we were able to all enjoy meals together after a day on the slopes and then sit by the fire. Will definitely stay here again.
Stayed 4 nights in Feb 2020