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"The paper cup in the room is so small and thin, doesn’t last for 3 days. My room has no ventilation as the machine didn’t work! Bath towels are old and thin"

"Excellent staff. Helpful friendly with great suggestions. Dine at Ze Manel Dos Ossos Moderate price Portuguese dishes! Large clean room. Very secure convenient location "

"Great staff, good breakfast. Cool old hotel."

"The hotel is very nice, with a beautiful lobby and great décor, which is definitely its strongest point. It would benefit from having a gym, spa services, and newer TVs in the rooms to improve the overall guest experience."

"No serious issues but definitely a case of you get what you pay for. I stayed three nights and each night it sounded like people in rooms above and beside me were either smashing furniture or throwing suitcases across the room. This wasn’t the fault of the hotel and possibly a rare occurrence."

"The staff was welcoming, available to all our questions and provided great information to enjoy Coimbra. The accommodations are clean and adequate- not luxurious, but comfortable and pleasant. The buffet breakfast is wonderful. The location is great to experience the city and tourist attractions. I recommend for the value. "

"Great"

"A little difficult to find but location was excellent. Very close to the university. "

"Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!"