Lotte Mall Gwangbok

The location of the hotel was in the middle of everything happening from night life to shopping with a lot of food options from street food to sit-down, close to a lot of shopping from Lotte department store to smaller shops. Also, it was central to all the medical spa and cosmetic surgery facilities. We were a bit skeptical when we arrived because the hotel is located above a bowling alley and the first floor is open to anyone on the street, but it still felt safe because those without a hotel key wouldn't be able to get to the hotel room floors. I liked that my room was cleaned daily but no amenities like tooth brush, tooth paste, comb, etc. beyond towels and two bottles of water. However, their laundry machines worked very well. Even though they only had 3 washers and 3 dryers, it worked out and cleaned/dried my laundry so I can continue on my journey to Japan after visiting Busan. The staff were fine not as friendly as people in Seoul and the English speaking staff were limited. One down side was that I didn't like that we had to put a cash deposit to use their hotel umbrellas on a rainy day. All hotels I've stayed at offered umbrellas for free when it rains...so this is something to reconsider to improve their customer service. Overall, the hotel stay was good and I would recommend for first timers visiting Busan who want to be in the heart of night life, food, and shopping, and I liked the hotel's clean and large size rooms.

NewCZ LCT was an interesting stay. It was different. Good city location, walking distance to the beach and market. Check-in was confusing if you don’t know how to read or speak Korean. We had to go through the basement to check in, then multiple doors and elevators to get to our room. The weird thing about this stay was that most of the appliances were “do not use”. They were marked not operable for use: no dishwasher, the bedroom room lamps were just for show, no plugs to turn them on. Bathtub jets had a note: “due to sanitation concerns, cannot use” Bathroom floors are always wet and slippery after each shower. They didn’t drain it right. Be careful.

We were a party of 3 & the room they gave us was pretty spacious. The hotel is located right across the Haeundae beach and lots of restaurants & bakeries. It’s a well maintained hotel. The staff was accommodating when we asked for a fan since we needed cooler temp from what was maintained in the hotel. Loved the stay there.