Los Pantanos de Villa

Truly a home away from home. Beautiful place with the kindest staff. 10 stars.

The property was immaculate and the architecture was magnificent. The hotel feels like luxury back in time, holding to craftsmanship of old and polished as if it were brand new.

Experience was average; Niether amenities, service, cleanliness or features stood out. Pros - checkin experience smooth; Convenient location near public transit, shopping and restaurants; Room was spacious; Breakfast had a modest spread with an option for omlette made to order on request; Cons - furniture in the room is dated; the chairs and for foot stools have stains and dirty looking fabric; Room and bathroom had a wet soggy smell; The bath sink had a bad flow and often filled up with water when in use. My bedsheet had a stain too and housekeeping did not even change it during subsequent services; they just folded the same sheets in during every service. The night before checkout, had we requested a late checkout and were offered 2 hours extra, but when we went to get our keys extended the date of checkout, we had to do a lot of explaining and negotiation with the front desk to avail the same. ( suggestion for next time - ask for names )