Title: Westlake Village Inn (49594) Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Westlake Village Inn (49594) Hotel in Westlake Village with nightclub and fitness centre - Overview - Rooms - Location - Policies Escape to the tranquil surroundings of Westlake Village Inn, where golfing on site and an outdoor pool await. Unwind at the garden or explore your competitive side at mini golf and tennis courts. 8.6 Excellent ## Popular amenities - Breakfast available - Gym - Bar - Parking available - Pool - Laundry ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=49594&PinnedHotelID=49594&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/897400/897335/16b2b266.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Agoura Hills Agoura Hills - Pool - Hot tub - Breakfast included - Pet-friendly 9.4 Exceptional 1,007 reviews £110 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Los-Angeles-Hotels-Hampton-Inn-Suites-Agoura-Hills.h897335.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178280&destination=Los Angeles (and vicinity)&destType=MARKET&latLong=34.05072,-118.25477&searchId=cafb38f4-03a9-4e6c-b90c-a625af43615c&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1450000/1445800/1445714/126ff980_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Thousand Oaks Ventura County Thousand Oaks - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLos-Angeles-Hotels-Westlake-Village-Inn.h49594.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLos-Angeles-Hotels-Westlake-Village-Inn.h49594.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.14819%2C-118.81529&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MkzpKPAwdpVttqwTs_e9x5g-InQ=) 31943 Agoura Rd, Westlake Village, CA, 91361 #### What's nearby - Westlake Village Golf Course - 5 min walk - 0.3 miles - The Spa at Four Seasons Hotel Westlake Village - 18 min walk - 1.0 mile - Pinkberry - 2 min drive - 1.6 miles - Universal Studios Hollywood - 35 min drive - 33.4 miles - Santa Monica Beach - 38 min drive - 30.5 miles #### Getting around - Camarillo Station - 16 min drive - Van Nuys, CA (VNY) - 45 min drive #### Restaurants - ‪Four Seasons Hotel Westlake Village - ‬3 min drive - ‪Starbucks - ‬15 min walk - ‪The Stonehaus - ‬4 min walk - ‪The Stand - American Classics Redefined - ‬17 min walk - ‪Finney's Crafthouse - ‬17 min walk ## About this property ### Westlake Village Inn (49594) Property highlights Consider a stay at Westlake Village Inn (49594) and take advantage of golfing on-site, a nightclub and a terrace. Free WiFi in public areas is available to all guests, along with mini golf and a garden. Other perks at this hotel include: - An outdoor pool - Breakfast (surcharge), tennis courts and self-parking (surcharge) - Express check-out, express check-in and a porter/bellboy - Laundry services, concierge services and free newspapers Room features All 141 rooms offer amenities such as high-speed Internet. More conveniences in all rooms include: - Cable channels, daily housekeeping and phones ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11900/11888/fdaa8502.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Westlake Westlake Village - Pool - Hot tub - Pet-friendly - Free WiFi 8.8 Excellent 1,009 reviews £133 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11888&PinnedHotelID=11888&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/897400/897335/16b2b266.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Agoura Hills Agoura Hills - Pool - Hot tub - Breakfast included - Pet-friendly 9.4 Exceptional 1,007 reviews £110 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=897335&PinnedHotelID=897335&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1560000/1551400/1551334/a93f18d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Los Angeles at Westlake Village Thousand Oaks - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 942 reviews £399 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=1551334&PinnedHotelID=1551334&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/30000/23000/22940/eae14a8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Agoura Hills Hotel Agoura Hills - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,004 reviews £116 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=22940&PinnedHotelID=22940&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/41000000/40210000/40203100/40203062/f6dc1bbf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Thousand Oaks Agoura Hills Agoura Hills - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 654 reviews £112 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=40203062&PinnedHotelID=40203062&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/70000000/69320000/69317300/69317258/d30765bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cambria Hotel Calabasas - Malibu Calabasas - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,242 reviews £115 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=69317258&PinnedHotelID=69317258&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1590000/1586800/1586771/abc9254f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Los Angeles Westlake Village Thousand Oaks - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 727 reviews £134 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=1586771&PinnedHotelID=1586771&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/40000000/39180000/39176700/39176615/4cce55e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott Agoura Hills Agoura Hills - Pool - Breakfast included - Pet-friendly - Free WiFi 9.4 Exceptional 406 reviews £115 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=39176615&PinnedHotelID=39176615&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/10300/10241/54ccf1fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palm Garden Hotel Thousand Oaks - Pool - Hot tub - Breakfast included - Pet-friendly 9.2 Wonderful 1,327 reviews £92 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=10241&PinnedHotelID=10241&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1460000/1453600/1453508/d25ece5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites Thousand Oaks Ventura County Thousand Oaks - Pool - Breakfast included - Pet-friendly - Free WiFi 8.4 Very good 627 reviews £107 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1453508&PinnedHotelID=1453508&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: High-speed internet - Available in some public areas: Free WiFi; wired internet (surcharge) ### Parking and transport - Parking on site (surcharge) - Wheelchair-accessible parking available ### Food and drink - Breakfast available for a fee - A bar/lounge - Snack bar/deli ### Things to do - Golf - Gym - Mini golf - Nightclub - Outdoor pool - Tennis ### Family friendly - Mini golf - Outdoor pool - Snack bar/deli ### Conveniences - Free newspapers in lobby - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair accessibility - Wheelchair-accessible parking ### More - 2 floors ## Room amenities ### Entertainment - Cable/satellite channels ### More - Phone ## Policies ### Check-in Check-in time starts at 3 PM Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions An adult aged 18 or older must assume all liability for the booking Information provided by the property may be translated using automated translation tools ### Children and extra beds Children are welcome ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Westlake Village Inn Westlake Village Hotel Westlake Village Westlake Village Inn 49594 Inn 49594 Westlake Village 49594 Inn Westlake Village Inn (49594) Westlake Village Westlake Village Westlake Village Inn (49594) Inn Inn Westlake Village Inn (49594) Westlake Village Inn 49594 Westlake Village Inn 49594 Westlake Village 49594 Westlake Village Inn 49594 Thousand Oaks Westlake Village 49594 Thousand Oaks Inn Westlake Village Inn (49594) Thousand Oaks Thousand Oaks Westlake Village Inn (49594) Inn Westlake Village Inn (49594) Thousand Oaks Westlake Village Inn Inn Westlake Village Inn (49594) Westlake Village Inn 49594 Westlake Village Inn (49594) Hotel Westlake Village Inn (49594) Westlake Village Westlake Village Inn (49594) Hotel Westlake Village ## Frequently asked questions ### Does Westlake Village Inn (49594) have a pool? > Yes, this property has an outdoor pool. ### How much is parking at Westlake Village Inn (49594)? > Self-parking is available for a fee. ### What time is check-in at Westlake Village Inn (49594)? > Check-in begins at 3 PM. ### What time is check-out at Westlake Village Inn (49594)? > Checkout is at noon. ### Where is Westlake Village Inn (49594) located? > Situated in Westlake Village, this hotel is within 2 miles (3 km) of Westlake Village Golf Course, The Spa at Four Seasons Hotel Westlake Village and Pinkberry. Gardens of The World and Civic Arts Plaza are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Westlake Village Inn (49594) Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 5 6 - Okay 3 4 - Poor 2 2 - Terrible 1 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 10/10 Amenities ### 8.6/10 Property conditions & facilities ### 10/10 Excellent #### Mellissa, Atlanta 25 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Westlake Inn is an absolutely beautiful property. The rooms have fireplaces and jetted tubs. From the time we arrived, the staff went out of their way to make our stay a perfect one. The pub at the inn offers live bands. There’s wine tastings...so much to do! We loved it! ##### Mellissa Stayed 4 nights in Sep 2018 ### 10/10 Excellent #### Verified traveller 6 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful property . Close to fine dining . Comfortable room, great staff. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Verified traveller 18 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very elegant This is a very nice place to stay. I highly recommend it. Such a great atmosphere! ##### Verified traveller ### 6/10 Okay #### Jae Elle, Riverside 30 Oct 2015 Liked: Cleanliness, staff & service #### Nice remodel Room was nice. Fireplace was cozy. Bed linens were comfy, but bed was a little hard. Got a junior suite with a jacuzzi tub, but apparently it was a shower/tub combo. Would have enjoyed it better if that was a separate shower and tub. No microwave in the room. Internet in rooms didn't work until the morning. Hope to sleep in but they were still remodeling some of the rooms near my room. So at 8 am the power tools went on. But the man at the front desk was very apologetic and nice. ##### Jae Elle ### 8/10 Good #### Verified traveller 6 Apr 2015 Liked: Cleanliness, staff & service, room comfort #### One night stay!!! Great night but I can hear people outside, upstairs and fountain. ##### Verified traveller ### 10/10 Excellent #### Eileen, Los Angeles 17 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Who needs the Four Season? Beautiful property in peaceful setting. Good on-site dining and lively wine bar. Perfect get-away hotel. ##### Eileen ### 4/10 Poor #### CJ, H 9 Feb 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Romantic getaway- turned sour Wrongdoings: 1. Brought us to a mini suite with 2 queen beds when our Rez called for our 1 king mini suite 2.much smaller rooms than pics 3.bath tub jacuzzi would not heat up 4.maid woke us up with 3 loud noises at 8a and then when confronted was super rude 5. Room service messed up and not corrected because the kitchen closed as soon as our ordered was delivered. 6. When management was confronted about all of these issues the sales manager was very very rude. She tried to bring an excuse for every problem and then tried to turn it around on us lol. She wouldnt refund us for the 100+ dollar mistakes on our room service bill nor would she even acknowledge or apologize for the other issues. She did give 50$ credit which was a slap in our face- won't stay here again even if items ##### CJ ### 8/10 Good #### Verified traveller 2 Jan 2015 Liked: Cleanliness, staff & service, room comfort #### NYE STAY Overall I loved the place. The beds were amazing!!! Only stayed for a night bc we attended a NYE party there, but would stay again. Our only complaint was the door handle to our room had to be replaced. The door opened by itself if you pushed it open without a room key. Maintence came to fix it but we checked the day after and still wasnt working properly. The staff made sure to fix the problem right away. Which we appreciated Alot! ##### Verified traveller ### 10/10 Excellent #### daniel, Tucson, AZ 10 Aug 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful hotel & good device Beautiful hotel & good location. Good food! Nice! ##### daniel ### 10/10 Excellent #### Kristi 6 Aug 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tuscany Living The Tuscany Room Suite we stayed in was beautiful, relaxing, enjoyable and pleasant. I simply felt at peace the moment I walked in the door. There was a large living area, a walk up bedroom and a large bathroom suite. It was even more amazing because of the courtesy upgrade I received. As a first time visitor, I will eagerly return to this hotel. ##### Kristi ### 6/10 Okay #### Barbara, Monterey, ca 21 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A little noisy Hotel has beautiful grounds so has a lot of events and a popular night club on premises so makes it noisy. Parking at night a real problem and guests are not given priority. Twice we were told we wern't allowed to park in designated valet spots but there was no other parking available. Finally after showing room key we were allowed to park. Restaurant attached to hotel is excellent. All in all too noisy and too much chaos for a leisurely stay. ##### Barbara ### 6/10 Okay #### Barbara, Monterey, ca 21 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A little noisy Hotel has beautiful grounds so has a lot of events and a popular night club on premises so makes it noisy. Parking at night a real problem and guests are not given priority. Twice we were told we wern't allowed to park in designated valet spots but there was no other parking available. Finally after showing room key we were allowed to park. Restaurant attached to hotel is excellent. All in all too noisy and too much chaos for a leisurely stay. ##### Barbara ### 10/10 Excellent #### shannon, orange county 20 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect resort living close to home We come here every year for our anniversary and we love it. We love to lay by the pool during the day, take a nap then go our to a a great dinner then a fun nightclub, all without having to drive. We love this place. It's beautiful, convenient and always a special treat. ##### shannon ### 10/10 Excellent #### Best Hotel EVER, C 13 Oct 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Hotel Everything about the Westlake Inn is fabulous. From the staff to the beauty of the room. ##### Best Hotel EVER ### 8/10 Good #### George, UK 19 Sept 2013 Liked: Cleanliness, room comfort #### A bit different We stayed in a Lake View room overlooking the lake. Unusual layout, but very attractive. ##### George ### 10/10 Excellent #### patricia 21 Feb 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love love love Beautiful room and grounds, highly recommended. The staff I met while at the hotel were fabulous, unfortunately the reservation person when I called almost convinced me I didn't want to return but glad I did. ##### patricia ### 10/10 Excellent #### Verified traveller 4 Oct 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel with lots of activities I didn't realize there was a golf course next to it. ##### Verified traveller ### 8/10 Good #### Don, San Gabriel Valley 30 May 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent value for the price Excellent value for the price. The grounds around the hotel are beautiful. Golf Course, lots of flowers and lakes, and interesting fountains ect. ##### Don ### 10/10 Excellent #### Laura, Ohio, USA 9 May 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay. This was a very pleasant hotel -- the grounds were beautiful & the accommodations were very comfortable. I highly recommend!!! ##### Laura ### 10/10 Excellent #### Verified traveller 30 Nov 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great place - you would think the price was double! grounds are beautiful. rooms very spaciuos and relaxing. only negative comment i can think of is the room service menu should have more of a variety and there should be a bar available after 10PM (outside of the night club) for the no longer 23 year old GUESTS. Outside of that - ENJOYED THE STAY VERY MUCH! ##### Verified traveller ### 8/10 Good #### Bishop1, Vancouver, WA, USA 15 Nov 2011 Liked: Cleanliness, staff & service, room comfort #### It was very nice. Easy to get in & out of the facility. My wife & I enjoyed our stay. It would have been helpful to have specific instruction about certain things, like the easiest way to get into the golf course or where to find healthy food choices. Other than that it was a great stay. ##### Bishop1 ### 4/10 Poor #### Louis, Manhattan Beach, CA 16 Sept 2011 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In general, yuck. Ranking my grievances: 1. Ants in room. In bathroom. On desk. Climbed onto room service tray. 2. Light bulb at desk burned out. I replaced with bulb from nightstand. 3. In room movies not accessable. It took about an hour and 2 calls to the front desk to resolve. 4. No parking attendant or anyone else when I arrived at 7:30pm. No one at front desk. No one anywhere. Eventually I found someone to check me in. 5. Dog barking in nearby room after 11 pm. Ended after 20 minutes or so. 6. Picked up in room magazine and BIG cookie crumbs tumbled off. Not my cookies. ##### Louis ### 2/10 Terrible #### Deborah, Anchorage, KY 30 Jun 2011 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not Impressed with Service It is a shame that this nice hotel has basic travel flaws. The main problem is their lack of wireless access and the fact that the staff doesn't care whether it inconveniences you or not. I phoned 7 times, visited the lobby twice, had my husband call to convince them that we needed the direct line to the person in charge of tech, spent an hour and a half on the phone with them about the situation ... and still no results. The staff was indifferent all the way up to the manager, Jennifer, who was suppose to phone me in the morning prior to my departure and has yet to call to apologize for the problems (it has been 3 days). The gentleman at the front desk who checked me out of my hotel didn't even have the decency to ask how my stay was. Other small problems were that I had to phone to request my room be cleaned, an hour wait for dessert to be delivered, and the cookies (averaging $5 a pop) we waited an hour for were not freshly made nor quality in their taste. A shame for how much they cost. I will not be returning and will not be recommending this location not because of the small problems but because of the way I was treated - indifferently. ##### Deborah ### 10/10 Excellent #### Roy, Portland, OR 28 Jun 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A little bit of paradise This "hotel" has an exceptional quality and atmosphere. I say "hotel" because it is actually comprised of several buildings, each with a small courtyard, around the beautiful grounds. Everything we experienced was top notch. I can't wait to go back. ##### Roy ### 10/10 Excellent #### Sheri, Simi Valley 18 Jan 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I am Anticipating going Back Front desk person was fast accurate on every detail. Suggested a better view and it was just lovely to look out off of the patio to the pond and golf course instead of the other rooms. Great when you do not want to drive home from a great night at Bogies. and some fun Karaoke on Wednesday night, I give it a four star quality for quaint and perfect! ##### Sheri ## Expedia's Latest Trends ### Hotels > [Avalon Hotel Beverly Hills, a Member of Design Hotels](https://www.expedia.co.uk/Los-Angeles-Hotels-Avalon-Hotel-Beverly-Hills.h12646.Hotel-Information) > > [The Maybourne Beverly Hills, Maybourne](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Maybourne-Beverly-Hills.h2025453.Hotel-Information) > > [DoubleTree by Hilton LAX - El Segundo](https://www.expedia.co.uk/Los-Angeles-Hotels-DoubleTree-By-Hilton-LAX-El-Segundo.h16424.Hotel-Information) > > [Sonesta Select Los Angeles LAX El Segundo](https://www.expedia.co.uk/Los-Angeles-Hotels-Sonesta-Select-Los-Angeles-LAX.h2551.Hotel-Information) > > [Hotel Erwin Venice Beach](https://www.expedia.co.uk/Los-Angeles-Hotels-Hotel-Erwin.h531775.Hotel-Information) > > [Hotel Hermosa](https://www.expedia.co.uk/Los-Angeles-Hotels-Hotel-Hermosa.h7605.Hotel-Information) > > [Terranea Resort](https://www.expedia.co.uk/Los-Angeles-Hotels-Terranea-LAs-Oceanfront-Resort.h2471818.Hotel-Information) > > [Sheraton Universal Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Sheraton-Universal-Hotel.h10003.Hotel-Information) > > [Travelodge by Wyndham LAX](https://www.expedia.co.uk/Los-Angeles-Hotels-Travelodge-By-Wyndham-LAX-South.h19832.Hotel-Information) > > [Residence Inn by Marriott Downtown Long Beach](https://www.expedia.co.uk/Los-Angeles-Hotels-Residence-Inn-By-Marriott-Downtown-Long-Beach.h2555905.Hotel-Information) > > [Marina del Rey Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Marina-Del-Rey-Hotel.h9104.Hotel-Information) > > [Jolly Roger Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Jolly-Roger-Hotel.h9674744.Hotel-Information) > > [Beverly Wilshire - Beverly Hills, A Four Seasons Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Beverly-Wilshire-Beverly-Hills.h7346.Hotel-Information) > > [Oakwood at Toluca Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-Oakwood-At-Toluca-Hills.h49406.Hotel-Information) > > [SIXTY Beverly Hills](https://www.expedia.co.uk/Los-Angeles-Hotels-SIXTY-Beverly-Hills.h22968.Hotel-Information) > > [Hilton Los Angeles/Universal City](https://www.expedia.co.uk/Los-Angeles-Hotels-Hilton-Los-AngelesUniversal-City.h20611.Hotel-Information) > > [Hotel Seville](https://www.expedia.co.uk/Los-Angeles-Hotels-Hotel-Seville.h27061.Hotel-Information) > > [The Beverly Hilton](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Beverly-Hilton.h7962.Hotel-Information) > > [Best Western Plus Carriage Inn](https://www.expedia.co.uk/Los-Angeles-Hotels-Best-Western-Plus-Carriage-Inn.h4753.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Hollywood Walk of Fame by IHG](https://www.expedia.co.uk/Los-Angeles-Hotels-Holiday-Inn-Express-Hotel-Suites-Hollywood-Walk-Of-Fame.h1098866.Hotel-Information) > > [The Anza - A Calabasas Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Anza-A-Calabasas-Hotel.h3917.Hotel-Information) > > [Home2 Suites by Hilton Los Angeles Montebello](https://www.expedia.co.uk/Los-Angeles-Hotels-Home2-Suites-By-Hilton-Los-Angeles-Montebello.h26918565.Hotel-Information) > > [The Garland](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Garland.h16395.Hotel-Information) > > [The Queen Mary](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Queen-Mary.h18922.Hotel-Information) > > [The Beverly Hills Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Beverly-Hills-Hotel-Dorchester-Collection.h12057.Hotel-Information) > > [Courtyard by Marriott Los Angeles Burbank Airport](https://www.expedia.co.uk/Los-Angeles-Hotels-Courtyard-By-Marriott-Los-Angeles-Burbank-Airport.h894432.Hotel-Information) > > [Long Beach Marriott](https://www.expedia.co.uk/Los-Angeles-Hotels-Long-Beach-Marriott.h13536.Hotel-Information) > > [DoubleTree by Hilton Carson](https://www.expedia.co.uk/Los-Angeles-Hotels-DoubleTree-By-Hilton-Carson.h12915.Hotel-Information) > > [Hyatt Place LAX El Segundo](https://www.expedia.co.uk/Los-Angeles-Hotels-Hyatt-Place-LAX-El-Segundo.h5372480.Hotel-Information) > > [BLVD Hotel and Studios Universal-Hollywood, an Ascend Collection Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-BLVD-Hotel-Spa-Walking-Distance-To-Universal-Studios-Hollywood.h2150387.Hotel-Information)