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Reviews of Pasadena Rose Inn

2 out of 5
Pasadena Rose Inn
2097 E Colorado Blvd, Pasadena, CA

Reviews

4.2
Rating 10 - Excellent. 12 out of 153 reviews" "
Rating 8 - Good. 13 out of 153 reviews" "
Rating 6 - Okay. 22 out of 153 reviews" "
Rating 4 - Poor. 33 out of 153 reviews" "
Rating 2 - Terrible. 73 out of 153 reviews" "

4.2/10

Cleanliness

5.0/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Disliked: Cleanliness
Bruh clean the rooms
Stayed 1 night in Apr 2022
Response from j on 13 May 2022
Thank you for staying with us we will work on concerns brought to our attention

2/10 Terrible

Virginia, West Covina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were unable to check in due to some kind of inspection going on. They took us to the Travelodge next door to stay.
Stayed 1 night in Mar 2022
Response from NICK on 8 Mar 2022
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from j on 26 Jan 2022
thank you

6/10 Okay

G

Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs updating but ok
Reviews let you know what to expect. Would not recommend to families with children. Really nice staff. Needs updating but you can tell it was a cute place once. There were roaches and stained towels in the bathroom. But the bed was super clean & comfortable. The heater and tv worked well and its a safe place to sleep.
Stayed 1 night in Dec 2021
Response from j on 19 Dec 2021
thank you for you feedback. we will try our best to improve the place..

2/10 Terrible

brisson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was roach infested and linen/towels were stained
Stayed 1 night in Nov 2021
Response from NICK on 11 Dec 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was closed
Stayed 1 night in May 2021
Response from p on 4 May 2021
we so sorry ..on lunch

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2021
Response from perni on 4 May 2021
thank you

2/10 Terrible

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't even stay there place smelled like smoke beer and humility
Stayed 1 night in Feb 2021
Response from t on 1 Mar 2021
Hye Jenny, we always keep our place clean, i'm sorry that i asked for the cash deposit which our company policy require cash deposits on debit and cash payments.

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No mames
So it was really bad I couldn’t stop laughing 😂 .
Stayed 1 night in Feb 2021

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not terrible 4.4/10
I searched for the cheapest hotel in H0te1s./c0m And besides hostels this one came up ! So I wasn’t expecting much ! The bedding had stains and cigarette burns but otherwise clean the bathroom was clean and spacious ! The balcony view was decent ! Great location ! Walking distance to food ! I would stay again if it was my only option but for a few dollars more there is much better just down the street ! I did see a roach and I was on the top floor but it’s basically a motel so who cares ! Deposit only 40$ cash
Stayed 2 nights in Feb 2021
Response from t on 1 Mar 2021
Thank you for you review , we are currently working hard to improve this place under new management

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021
Response from tom on 25 Jan 2021
thank you

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from K on 17 Jan 2021
THANK YOU

2/10 Terrible

Anita, El Monte

Travelled with family
Disliked: Cleanliness, property conditions & facilities
the room was a bit dusty and the smell of cigarettes
Stayed 7 nights in Jan 2021
Response from K on 17 Jan 2021
THANK YOU

4/10 Poor

DeeAnna

Disliked: Cleanliness
Stayed 1 night in Nov 2020

4/10 Poor

Ivvone

Disliked: Cleanliness
Stayed 1 night in Sep 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
It was about what I expected. Little ghetto but not scary. Bed was comfy. The mini fridge was broken up on the inside so no door storage and missing a shelf. Overall it wasn't terrible. Good place if you just need a couple days.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

4/10 Poor

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Humbling (Nasty) NVR Again!!
The room was disgusting.. I had had some trouble finding a place affordable and had issue with a previous hotel where I had to wait on a refund.Not thinking that i was settling for that place I booked it. Pics didn’t look bad!! Well I was wrong there were roaches the hotel was nasty. The bed was clean as well as sheets. But then I couldn’t get a refund on the place it would take to long for me to get the money back and I would have been hotel less so I decided to stay. I bought all of my own cleaning supplies including a mop. I spreader the room down with bug spray, bleached it, mopped it and used a whole bottle of febreze. They did not clean this place well at all. Oh for families there is a lot of activity going on outside of this place cars come in go. People seem like they live there. As you come down the stairs you see a soda machine and trash on top.
That’s how dirty the outlet was
Took the trash bag out to use the mop found this. In all the trash cans in the room
One of the lights was out
Stayed 4 nights in Sep 2020

4/10 Poor

Jamie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. There were bums hanginv around. Check in was a half hour nightmare. It was 5 and she had a hard time finding a clean room for us. Dont recommend.
Stayed 1 night in Sep 2020

4/10 Poor

Oscar

Liked: Cleanliness
The air conditioner only stayed on when it felt like it!
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fair
Remodel would be nice
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
ross
There was cockroaches in my room. I found 2 crawling around
Stayed 1 night in Aug 2020

10/10 Excellent

Harold, Pasadena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager every knowable likeable right to the process and job well done will come back
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2020

2/10 Terrible

Eva

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2020

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were roaches in the bathroom.
Stayed 3 nights in Jun 2020

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy & satisfied
Stayed 1 night in Jun 2020

2/10 Terrible

Ana

Stayed 1 night in May 2020

4/10 Poor

SOO HYUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Many issues: Additional $20 cash deposit for room key and tv remote! Torn, tattered old, musty 1960's paisley drapes. Broken closet door, no hangars. Old second hand, chipped and mismatched furniture including a plastic patio chair for seating in room. Unplugged appliancees, including tv. Bare flourescent bulb for overhead lighting. On top of that, a man climbed onto my balcony and made his way to another room in the middle of the night. No in-room phone or night staff. A terrible experience!
Stayed 1 night in Feb 2020

4/10 Poor

Guztavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
it looks better than it is
i wont stay here again
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk were nice. I did not like the fact that there is no one in front deak from 12 midnight to 8AM. Doesn't feel like a safe place to stay.
Stayed 2 nights in Jan 2020

2/10 Terrible

Jaren

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
It was a terrible experience. The room was infested with fleas or something. I got eaten alive. I'm still itchy.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fun trip! Thank you! We can’t wait to return next New Years
Stayed 1 night in Dec 2019

4/10 Poor

E., California

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I strongly recommend you choose a different hotel when staying in Pasadena. Despite "no smoking" signs posted on every door, the hallway and room itself smelled very strongly of cigarette smoke. The curtains didn't fully close, which meant street lights pointing into the room throughout the night. Water pressure in the shower was almost non-existent, with the temperature of the water fluctuating wildly from minute to minute. If you do stay here, pay close attention to your confirmation email: they do indeed charge a cash deposit at check-in. For me that was $20, with my $20 bill stapled to my reservation form, and then the staple taken out and the bill returned to me at check-out. Not the worst part of the hotel stay, but something I've never seen at any other hotel. Don't make my mistake, spend a few extra bucks for a better hotel.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
DO NOT STAY HERE. JUST SPEND MORE MONEY ELSE WHERE. THIS PLACE WAS DISGUSTING AND HAD RANDOM PEOPLE HANGING OUT. HOOKERS AND DRUG ADDICTS WERE HANGING OUT IN THE HALLWAY. PEOPLE WERE YELLING ALL NIGHT. ROACHES CRAWLING IN OUT ROOMS WALL AND FLOOR. BLOOD STAINED TOILET AND DEAD ROACHES ON THE BATHROOM FLOOR. THIS PLACE IS NOT WORTH YOUR MONEY.
Stayed 1 night in Jun 2019

2/10 Terrible

Salli

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t risk it!
The place smelled bad, lots of permanent residents, a roach in the room was what finally drove me off, and while they processed the refund without question, I didn’t think to demand back the photocopy of my license and credit card they took, and I had a fraudulent charge the next day!
Stayed 3 nights in Oct 2019

10/10 Excellent

NA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great to work with. Water/shower needs to work, though.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
I didn’t even get to my room before I left. It was not safe. Not good for me or my employees. It was a tensely energized forcefield of drug abuse and mental health crisis’ all around. I nor my employee felt safe to stay there.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
We were ready to carry our luggage upstairs until someone passing by told us of the onlr old elevator at the far end of the building. this is an antique elevator. door handle to the room was broken and room curtain were torn.Room was clean and bed was comfortable. One young male was screaming and running in the the hallway. This by far was the worst motel we experienced. The location was great for our purpose. We'll not come backbecause it was not worth the money we had paid for the room.
Stayed 1 night in Sep 2019

6/10 Okay

William

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived paid w/credit card & was asked for $20 cash for security which would be returned when we checked out. The room was marked with stains on lamp shade. The vinyl floor was spongy to walk on & had water various places on it, Husband threw away a roach. However, the bed looked crisp white sheets & we only wanted to sleep & dash after Rolling Stones concert/Rose Bowl. Returning after event, saw three tiny roaches & could not stay, DROVE HOME. Never got back our $20 - because no one in office. Travelocity should NEVER recommend this hotel !!!!!
Stayed 1 night in Aug 2019

4/10 Poor

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Unless you are desperate.
The place reeks of marihuana and cigarette smoke, in spite of advertising itself as Non Smoking. The carpets should have been replaced a couple of years ago and the place could use the services of a Pest fumigation company. Other than the ill mannered night attendant, I had no other contact with staff of the place, as there no one to be seen. If you want an early check out, you have go next door, to the Travel Lodge to get your security refund. So, my recommendation: Don't!
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Conditions
The room was very dirty and there were spiders crawling on the beds, bedsheets looked like they haven’t been washed in months. Overall it was all very dirty and uncomfortable, I went downstairs to checkout because it is very disgusting and I saw even more bugs, there was a huge cockroach, in a size I have never seen before. My kids and I were terrified.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hair dryer. It awful very dirty. Refrigerator broken and just painted. So smell something. Not accept credit cards need to pay cash. TV not working.
Stayed 1 night in Aug 2019