Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Hotel Figueroa, an Unbound Collection by Hyatt

4.5 out of 5
Hotel Figueroa, an Unbound Collection by Hyatt
939 S Figueroa St, Los Angeles, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1003 reviews" "
Rating 8 - Good. 186 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
The bed needs replacement; soft and overused. The hotel charges a $30 "Destination Fee" for internet water bottle in the room, use of gym, etc. which should be included in the daily room price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
The entire staff gave off an extremely friendly and helpful vibe. The lounge, bar and restaurant were top notch. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Maria on 21 Apr 2024
Thank you for your stellar review!We are delighted to hear that you enjoyed your stay with us. And that our staff from the front desk to the restaurant staff made you feel welcomed. We look forward to your next visit with us.

10/10 Excellent

Sooyoung

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servicd! Like the amenities and the room decoration
Stayed 3 nights in Apr 2024
Response from Maria on 21 Apr 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your amenities and room decor.We look forward to your next visit with us.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful! Rooms were cute and clean. Really nice place!
Stayed 3 nights in Mar 2024
Response from Maria on 19 Apr 2024
Hello,Thank you for your stellar review! We are delighted to hear that our staff provided friendly and helpful service to you. And that you enjoyed your room and stay overall.We look forward to your next visit with us.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness
Quant & beautiful
Stayed 4 nights in Apr 2024
Response from Maria on 19 Apr 2024
Hello,Thank you for your five-star review. We are delighted that enjoyed the esthetics of the hotel. We look forward to your next visit with us.

10/10 Excellent

Daryl

Liked: Property conditions & facilities
Very nice stay
Stayed 1 night in Apr 2024
Response from Maria on 17 Apr 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maria on 17 Apr 2024
Hello,Thank you for your five-star review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.

2/10 Terrible

Idris

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tatjana, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic hotel near Cripro arena. Welcoming staff, good breakfast, deep pool, beautiful rooms with Spanish inspired bathrooms. Close to all activities that Cripto arena area offers. It was an amazing weekend in LADT.
Stayed 1 night in Apr 2024
Response from Maria on 14 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

YEONG AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is perfectly clean and unique mid century style.
Stayed 3 nights in Apr 2024
Response from Maria on 14 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maria on 15 Apr 2024
Hello,Thank you for your review. We look forward to seeing youagain.

8/10 Good

Eliza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short and sweet stay. Excellent staff
Stayed 1 night in Apr 2024
Response from Maria on 8 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.Kind Regards,Maria

10/10 Excellent

Melroy

Liked: Cleanliness, amenities
Cool property & staff, with a great location
Stayed 3 nights in Apr 2024
Response from Maria on 7 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit.

8/10 Good

Norman

Travelled with group
Staff very nice and accommodating......liked the decor, except that the living area of the room could have used more light....view was minimal, overall enjoyed my stay
Stayed 2 nights in Apr 2024
Response from Maria on 6 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, historic hotel close to Crypto.com. Nice heated pool as well. Wish there was also a hot tub, but otherwise great set up!
Stayed 4 nights in Mar 2024
Response from Maria on 6 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good and so was the location.
Stayed 1 night in Apr 2024
Response from Maria on 5 Apr 2024
Hello,Thank you for your review. We are thrilled to hear that you enjoyed your stay with us. We hope you stay with us again.

10/10 Excellent

Ian, Watchet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to downtown LA.
Stayed 5 nights in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.All The Best,

8/10 Good

Gustavo Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the food at the restaurant is great.
Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.Kind Regards,

10/10 Excellent

Janeally

Stayed 2 nights in Mar 2024

10/10 Excellent

Patrick E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Figueroa is a medium size hotel with all the amenities beautifully laid out from staff to to valet parking. Right across from LA LIVE right across the street with 5 star restaurants all around including the restaurant in the hotel. Complete 5 star from beginning to end !! We will be back a must stay !
Stayed 5 nights in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your stellar review! We delighted to hear that you enjoyed your stay with us. And that you enjoyed your dining experience. We look forward to seeing you again.

10/10 Excellent

kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly, beautiful pool area. Easy access to crypto.com arena.
Stayed 3 nights in Mar 2024
Response from Maria on 1 Apr 2024
Hello,Thank you for your stellar review, we are delighted to hear that you enjoyed your stay with us. We are also thrilled to hear that our staff made you feel welcomed and comfortable. We look forward to your next stay.

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Robyne, Cardiff By The Sea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historic hotel, front desk staff and valet were very nice. Bathroom is a bit small but ok. The reason it’s only getting 4-stars from me is because of the lack of coordination between the hotel and its restaurant. We had arrived after a long flight from Lisbon and were told about the restaurant for breakfast the next morning. Unfortunately, when we got there at 10:30 AM, the restaurant was packed (on a Saturday), no tables, slow/poor service, overwhelmed kitchen. That might be ok for a holiday weekend but the front desk should have anticipated the rush and offered a hotel guest priority reservation or something. Most higher-end hotels know how to coordinate guest services a little better. Also, I called for the valet to help with bags, waited 15 minutes until the cleaning service knocked on the door (it was checkout day), and the valet only showed up after the cleaning service manager made a second request. Another glitch possibly due to a busy weekend but hotel management should anticipate this. Overall we still had a pleasant stay and would definitely give it another try. Thanks!
Stayed 2 nights in Mar 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

2/10 Terrible

Atsuhiro

Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Figueroa was a wonderful experience; it was clean and staffed with excellent service. Close to many amenities I. Downtown Los Angeles. Loved the morning coffee bar.
Stayed 5 nights in Mar 2024
Response from Maria on 30 Mar 2024
Good evening, Thank you for your review. We are delighted to hear that you enjoyed your stay with us and had a great dining experience. We look forward to seeing you again.

10/10 Excellent

Tom

Stayed 6 nights in Mar 2024
Response from Maria on 19 Apr 2024
Hello,Thank you for your five-star review. We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Maria

Stayed 4 nights in Mar 2024
Response from Maria on 17 Apr 2024
Hello, Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Minwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice staffs
Stayed 7 nights in Mar 2024
Response from Maria on 26 Mar 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit.

8/10 Good

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Great restaurants, entertainment and more around the hotel. The hotel had a great decor and room was clean.
Response from Maria on 25 Mar 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying there for eight years and they always provide all the essentials. And appropriately priced
Stayed 1 night in Mar 2024
Response from Maria on 25 Mar 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit at our property.

10/10 Excellent

YASUTAKA

Stayed 2 nights in Mar 2024
Response from Maria on 14 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Maria on 25 Mar 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.

10/10 Excellent

Karina, Salinas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I went for a laker game! Second time we stay in this hotel , definitely worth it! Very happy with our stay :)
Stayed 2 nights in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Balderas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It´s a faboluos bulding, very safety
Stayed 1 night in Mar 2024
Response from Maria on 22 Mar 2024
Hello,Thank you for your stellar review!We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.All The Best!

10/10 Excellent

Sanquinetta, McComb

Travelled with family
The location was perfect with multiple restaurants within walking distance. The stadium that Kobe built is one block away. The valet personnel were quick and efficient. Housekeeping cleaned our room daily and provided clean towels without asking. We will definitely stay here again.
Stayed 4 nights in Mar 2024
Response from Maria on 22 Mar 2024
Hello,Thank you for your stellar review! We look forward to your next visit with us.All The Best,

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2024
Response from Maria on 18 Mar 2024
Thank you for your stellar feedback! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super nice.
Stayed 1 night in Mar 2024
Response from Maria on 15 Mar 2024
Hello,Thank you for your feedback! We are delighted to hear you enjoyed your stay. We look forward to your next return.

10/10 Excellent

Samantha

Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Victoria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Maria on 12 Mar 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We hope you return soon.Kind Regards

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out fine for one night
Stayed 1 night in Mar 2024
Response from Maria on 12 Mar 2024
Hello,Thank you for your review! We are thrilled to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Maria on 9 Mar 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again the next time you are in town.All The Best

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Maria on 2 Mar 2024
Hello,Thank you for your feedback! We are delighted to hear you enjoyed your stay and choosing Hotel Figureoa as your destination hotel away from home. We look forward to your next return.All The Best,

10/10 Excellent

Denise

Liked: Staff & service, property conditions & facilities
This property is a historic gem. It was a step back in time, but modern and clean. Great staff.
Stayed 1 night in Feb 2024
Response from Maria on 23 Feb 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your stay with us. We hope you choose us again, when you return to DTLA.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Maria on 23 Feb 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us.we hope to see you again soon!Kind Regards,

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and ambience/ decor were solid
Stayed 6 nights in Feb 2024
Response from Maria on 23 Feb 2024
Thank you for your review! We are delighted to hear that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Heriberto

Stayed 2 nights in Feb 2024
Response from Maria on 22 Mar 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.All The Best,

8/10 Good

Shea

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Maria on 4 Feb 2024
Thank you for your feedback! We are delighted to hear you enjoyed your stay. We look forward to seeing you again next time you are in town.All The Best!