Property entrance

Reviews of Hotel Burbank

3 out of 5
Hotel Burbank
150 E Angeleno Ave, Burbank, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 2141 out of 3775 reviews" "
Rating 8 - Good. 937 out of 3775 reviews" "
Rating 6 - Okay. 348 out of 3775 reviews" "
Rating 4 - Poor. 205 out of 3775 reviews" "
Rating 2 - Terrible. 144 out of 3775 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Selami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in LA
Stayed 2 nights in Apr 2024
Response from Aaron Orellana on 25 Apr 2024
Thank you for your 10 out of 10 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its proximity to the Hollywood Bowl shuttle stop. Check-in was easy, staff was friendly, room was spacious and clean, nice area with restaurants within walking distance. Parking was an extra $22 in the adjacent garage. We were disappointed that our fridge was not getting cold enough, but someone came and changed it out right away. Overall a great stay.
Stayed 1 night in Apr 2024
Response from Aaron Orellana on 25 Apr 2024
It sounds like you had a pleasant stay at Hotel Burbank! Being close to the Hollywood Bowl shuttle stop must have been convenient. It's great to hear that the check-in process was easy, the staff were friendly, and the room was comfortable and clean. It's also nice to have restaurants within walking distance. We apologize for the initial issue with the fridge but are glad that the staff resolved it quickly for you.

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 25 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Juan, South gate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel was great.
Stayed 1 night in Feb 2024
Response from Prisa Hafezi on 24 Apr 2024
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights, for my visit with family. We were out for most of the day, but had a piece of mind on safety of our car and stay. That was the main reason, I was willing to stay here and pay a bit more even though that $22 parking/night sounds a bit too much and not included in room price. Overall, i was happy with their rooms, cleanliness, staff interactions.
Stayed 3 nights in Apr 2024
Response from Aaron. O on 23 Apr 2024
It's great to hear that you had a positive experience during your 3-night stay at Hotel Burbank! Safety and peace of mind are definitely important factors when choosing a hotel, especially when traveling with family. We appreciate your feedback about the parking fee and will take it into consideration. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let me know. I'm here to help!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I had no issues with the hotel and the location was perfect.
Stayed 3 nights in Apr 2024
Response from Prisa Hafezi on 23 Apr 2024
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

April Nicole

Travelled with family
Liked: Amenities
Would totally stay here again when back in the area.
Stayed 3 nights in Apr 2024
Response from Prisa Hafezi on 23 Apr 2024
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on 23 Apr 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

Dante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, very helpful and welcoming
Stayed 1 night in Apr 2024
Response from Aaron. O on 22 Apr 2024
That's great to hear! Excellent and welcoming staff can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let me know. I'm here to help!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Cafe food is really good.It's close to restaurants and stores since it's downtown Burbank.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 22 Apr 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Burbank is a modern, welcoming space with a comfortable lobby with lots of seating. We had a room on the 17th floor with two queens. It was clean and comfortable with complementary toiletries, a microwave, and small refrigerator. We found the bar and cafe to be very nice conveniences. I enjoyed what seemed to be house-made yogurt with berries and nuts. It was outstanding. The draft beer in the bar provided a nice respite after checking in. Staff is friendly. Very easy to get to from the freeway. Will definitely stay again.
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 22 Apr 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

karla

Liked: Cleanliness, staff & service, property conditions & facilities
All round great hotel
Stayed 1 night in Feb 2024
Response from Prisa Hafezi on 22 Apr 2024
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 23 Apr 2024
Thank you for your 5 out of 5 review! We look forward to welcoming you back again soon!

10/10 Excellent

Rocky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay, appreciate the airport shuttle
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on 21 Apr 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

8/10 Good

Zawer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Aaron. O on 22 Apr 2024
Thank you for your 4 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Krisandreya

Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 21 Apr 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on 21 Apr 2024
That's fantastic to hear! thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 Excellent

Nedenia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and really easy to cooperate with.
Stayed 3 nights in Apr 2024
Response from Aaron. O on 19 Apr 2024
That's wonderful to hear! Kind and cooperative staff can make a big difference in a hotel experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let me know. I'm here to help!

6/10 Okay

Sandra

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Prisa Hafezi on 21 Apr 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

6/10 Okay

isidro, modesto

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Aaron. O on 19 Apr 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Fernando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024
Response from Aaron. O on 17 Apr 2024
I'm glad to hear that you loved your experience! If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let me know. We're here to help!

10/10 Excellent

Fernando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great
Stayed 1 night in Apr 2024
Response from Aaron. O on 17 Apr 2024
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 Excellent

Helly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed the night with my son. Easy checkin and easy checkout. Staff was very friendly. I thought everything was clean. Will definitely stay again.
Response from Prisa Hafezi on 17 Apr 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Aly Bubbins on 18 Apr 2024
Hi there Rosendo,Thank you for the feedback! We are glad you enjoyed your stay with us.

10/10 Excellent

Leundra

Liked: Amenities
Ok
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 17 Apr 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 Good

Olian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024
Response from Prisa Hafezi on 17 Apr 2024
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 16 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Melinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, and safe place. Staff were great. It would be nice to have more and better breakfast options since it was not included in our stay, and also guest could benefit from having someone to help out with luggage like most hotels do, but overall it was nice
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 15 Apr 2024
Hello thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 Excellent

Hilda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 4 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
That's great to hear! Cleanliness is indeed crucial for a comfortable stay. If there's anything else you'd like to share about your experience or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 16 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing it was the elevator to down the lobby all the it was full and you can spent 10 to 15 minutes wait in you floor
Stayed 1 night in Apr 2024
Response from Aaron. O on 15 Apr 2024
Thank you for sharing your feedback about the elevator wait times. We apologize for any inconvenience this may have caused during your stay. Your input helps us improve our services, and we'll look into ways to address this issue to minimize wait times for our guests in the future. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time!

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3 day stay at Hotel burbank was phenomenal and well for the first time traveling here. This hotel had so many places nearby easy access by walking which gave my friend and I the energy to explore Burbank and discover many attractions and places to go to. Overall, a 4 star rating is good and we hope to come back next time when we want to come visit Burbank again or visit other cities near Burbank like Glendale or Pasadena.
Stayed 3 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
It sounds like you had an amazing time exploring Burbank during your stay! We're thrilled that you found our hotel's location convenient for accessing nearby attractions and places of interest. Thank you for the 4-star rating, and we look forward to welcoming you back on your next visit to Burbank or when you explore other cities nearby. If there's anything specific you'd like to share or if you have any preferences for your next stay, feel free to let us know. We're here to ensure you have a fantastic experience every time!

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet with lots of food options in walkable distance.
Stayed 3 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
That sounds like a great combination for a relaxing stay! If there's anything else you enjoyed about your experience or if you have any preferences for future visits, feel free to share. We're here to ensure you have a wonderful time whenever you choose to stay with us!

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. This part was previously a Holiday Inn and I think they are updating it. It was convenient to the places we visited. Hollywood Bowl,universal,Warner brothers and Hollywood itself. The bed could have been more comfortable. For the price, it’s great
Stayed 3 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
Thank you for sharing your experience! It's great to hear that you found our staff very friendly and that the location was convenient for visiting popular attractions. We appreciate your feedback about the bed comfort and are continuously working on improvements. We're glad you found the hotel to be great value overall. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let us know. We look forward to welcoming you back!

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Great parking lot. Only one elevator worked in tower C on a busy Sunday morning. Late night staff should at least look up from the desk to see who’s coming in and out. Rest of the time staff acknowledged people Going in and out.
Stayed 2 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
Thank you for sharing your feedback! We're glad you liked the hotel's location and parking lot. We apologize for the inconvenience caused by the elevator issue and the lack of acknowledgment from the late-night staff. Your comments help us improve our services, and we'll address these concerns to ensure a better experience for our guests. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time!

10/10 Excellent

Genesis

Liked: Cleanliness, property conditions & facilities
Clean and close to everything
Stayed 2 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
That's fantastic to hear! A clean hotel in a convenient location can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

8/10 Good

Maria, riverside

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Prisa Hafezi on 15 Apr 2024
Hi there Maria , Thank you for your feedback! We are so glad you enjoyed your stay with us. We hope to see you again soon

10/10 Excellent

Jaime, Oakhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful hotel and property. It is clean and thoroughly modern with a kind, attentive staff. It is one of the nicest hotels my husband and I have ever stayed at. Would thoroughly recommend.
Stayed 2 nights in Apr 2024
Response from Aaron. O on 15 Apr 2024
Thank you for your glowing review! We're thrilled to hear that you found our hotel and property beautiful, clean, and modern, and that our staff provided kind and attentive service. It's wonderful to know that your experience was one of the best you've had, and we sincerely appreciate your recommendation. We look forward to welcoming you and your husband back for another exceptional stay in the future!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
No additional
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
We're genuinely sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience you may have experienced. If there's anything specific you love about our hotel or if there's anything we can do to make your future stays even better, please let us know. We look forward to welcoming you back again soon!

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great, and I would have given it all great reviews across the board except for the fact there were extremely loud noises throughout the night. It sounded like we were at a car racing track.
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
I'm sorry to hear about the issues you experienced during your stay. It's important to us that our guests have a comfortable and enjoyable experience. We apologize for the noise disturbance that affected your sleep. Your feedback will be shared with our team to address these issues promptly. We appreciate your understanding and hope to have the chance to make it up to you in the future.

10/10 Excellent

Lucienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Matthew welcomed us with warmth. Our room was clean and comfortable. The hotel is walking distance from many restaurants and shopping. It is also close to Metro and bus service. I would gladly stay here again.
Stayed 2 nights in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
We're thrilled to hear that you had a very friendly experience with Matthew at check-in! It's wonderful to know that you enjoyed your visit and found our location to be great. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Ellen M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but very busy
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
Thank you for your 4 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean..the staff I spoke to were very nice.
Stayed 1 night in Apr 2024
Response from Yalitza Acosta on 14 Apr 2024
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with our staff and cleanliness. We look forward to welcoming you back again soon!

4/10 Poor

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aaron. O on 12 Apr 2024
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and in a great neighborhood. Lots of dining places that are walking distance.
Stayed 2 nights in Apr 2024
Response from Aaron. O on 10 Apr 2024
That's great to hear! A nice neighborhood with plenty of dining options within walking distance can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and closeness to dining options.
Stayed 1 night in Apr 2024
Response from Aaron. O on 9 Apr 2024
That's great to hear! The decor and dining options can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let us know. We're here to ensure you have a great time whenever you choose to stay with us!

10/10 Excellent

Esvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Aaron. O on 8 Apr 2024
Thank you for your 5-star review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!