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"Good"

"I was surprised at check in that we were told we had reserved 4 rooms. We did have 2 connecting rooms but my original booking that I had cancelled well in advance on Expedia never showed up on Hilton Heidelbergs end. I had to prove I had cancelled and had to forward emails to show that I did indeed cancel the first connecting rooms. Once that was fixed, the rest of the stay was ok. "

"Old and outdated, not very well maintained "

"Clean room, friendly staff "

"Great location. Good breakfast. Comfortable stay"

"As always, a very nice hotel."

"Clean room and helpful freindly staff. Also really appreciated having a fridge in the room."

"Good sized room in a good location. Only one elevator was working which resulted in some lengthy delays getting to and from the upper levels. More than once during my two week stay I was left with 2 hand towels and no bath towel. Otherwise the stay was great. There's free travel on the Mannheim public transport included it you join their rewards program."

"Conformtable beds and pillows"