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"The room was very dirty but it was the kind of dirty that don’t come out with normal cleaning. The pool area was amazing the rooms just need to be updated "

"The room we got was set up very oddly- did not accommodate our family as needed. When we arrived, the room was dirty, the pull out couch did not look clean to sleep on (which made for a cramped bed with 3), our clock time was not correct (even after resetting it) and the black out curtains were broken. The free breakfast was better than expected based on the arrival conditions of the room. Would not recommend, since there are so many other options nearby!"

"Good"

"Amazing Amenities and clean rooms but they could use some upgrades but overall a great stay"

"Hotel looks new, recently refurbished, everything was clean and it is in located in a concenient location."

"Staff not friendly, lift is scary, ants in the bathroom"

"Staff good Shuttle bus good"

"Everything was excellent "

"We overall enjoyed our stay. Nice resort, friendly staff, good pool, it was busy with lots of school groups. We upgraded to the Volcano Bay view room but we were disappointed we got a view of the dumpsters with Volcano Bay in the background. I was hoping for a better view for paying over $350-$375 a night. Food was good but no sit down place with wait service so can be a little chaotic. "