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"Staff is super nice and helpful"

"Staff was very attentive. They had people help with our luggage. The room didn't have a minifridge as I had requested which had to be brought in for an extra charge. There was no microwave in the room or coffee maker. Did come with 2 free bottles of water. There was only 1 wash cloth upon arrival. I had to ask for more at the front desk for my husband and I. Bartender was rude and drinks were overpriced for the quality. Staff was closing the outdoor area early despite customers still being on the observation deck during buisness hours. Room was clean and temperature was fine having access to open window ports. We enjoyed the Haunted stay and had a few paranormal experiences in the hotel room. Beautiful ship. Bed was comfy."

"I’m going to make up an excuse to stay there for a week I loved it so much. "

"I had a great stay at Hotel Maya! I got a room upgrade and got to stay in one of the newly remodeled room!"

"The property is in a great location for a fun stay in downtown Long Beach. You can walk to nearby restaurants, shopping, and other venues. The rooftop pool is very nice. The only downside was you do have to self-park in a nearby parking structure and walk back to the hotel."

"Excellent property, clean rooms, clean commun areas, good selection in Market Cafe and at the bar. Outstanding staff everywhere from check in/check out counter, housekeeping. Always courteous and helpful."

"Good location, friendly staff"

"I like the location. I didn’t like that I was not informed about valet parking more in detail and when I asked they just said it was on the website."

"Oh my gosh, everything that used to be renovated it is so dated there were holes in the blanket thank goodness we only stayed for one night. I would definitely pay more money next time when we’re going on a cruise and stay at a nicer place. This was just awful."