Ratings based on 213 Verified Reviews

4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australya

30 year wedding anniversary!

Posted 12-Oct-2017
Puri Mas is truly a boutique experience! The staff are incredible, the hotel extraordinary and our romantic villa 5 + star! We could not have asked for anything more! We had our own private sanctuary when we wanted it but also beach and poolside lounges always enough that you didn't have to rush to reserve! The food is amazing and we had a romantic dinner on the beach on our anniversary which was so special! The beach is stunning, surf lessons, local fishing village + more restaurants for a change of scenery 5 minute walk along the beach! Thank you Puri Mas so special ❤️
5 out of 5
Recommended
for Couples
by A verified traveller from UK

Part of the family

Posted 27-Sep-2017
Pros: Everything really, but especially all the people, from owner, through management, to all the staff including gardeners and engineers.
Cons: At the hotel, nothing really. At the spa I would like to see some more male orientated treatments, such as sports massage.
Location: Peaceful location with other good hotels nearby and a warung next door on the beach. Surfing and snorkeling on the beach. Easy taxi ride town
My wife and I spent a week at Puri Mas Hotel and thoroughly enjoyed every minute. The hotel is a bit like a holiday Kampung with different types of buildings laid out across the site. Ours was one of 3 in a terrace with an outside sitting area, enclosed bedroom and semi covered bathroom. The gardens around it were pretty and well tended. The restaurant by the beach was very good, though they tend to go too easy on the chilli for my liking. The pool area was a great place to relax and watch the sunset. I had concerns about it being remote from town but we found getting taxis very easy and cheap. Next door there was also a great warung on the beach if you did not want to eat in the hotel. It is however the people at Puri Mas that made the stay so special. The owner Marcel, a former champion dancer, teaches all the staff to dance latin and ballroom and some are at a very high standard. This has created a great big family atmosphere, and the staff then include you in this. Whilst it seems churlish to single out one person, a special mention to Amin, one of their drivers who took us on three excursions. He was good, informative and again chatted to us like family. We were very sorry to leave but we will be back to see our new friends and next time we will bring shoes to dance in!
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful place but no beach

Posted 26-Sep-2017
Pros: No kids under 12, which I like as it cuts down on noise and makes for a more peaceful environment.
The owner is an interesting guy and very nice; he actually lives on the smaller spa property, and has an amazing collection of his personal art in a small personal museum on that property. The grounds of both the main hotel and the spa property are beautiful, with great landscaping. However, the air con wasn't working in our room and we had to change rooms at 10:00 at night, which I didn't appreciate. The rooms themselves are nice enough but a bit dated, and old. The hotel is at the beach, but there is no actual beach in front of it, so you need to walk down a bit to use the beach in front of other resorts.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay at Puri Mas

Posted 13-Aug-2017
We stayed at a private villa called Ratnawati private villa which includes private pool, 3 rooms. The villa was fantastic as it has privacy as well as it is connected to the restaurant and the beach. What we liked about Puri Mas is that the rooms are exclusive and limited which is just nice and less crowded. The staff are very friendly and kind which is one of the reasons that we would want to come back here again. Food was authentic and excellent.
5 out of 5
Recommended
for Couples
by A verified traveller from Sydney

An amazing experience!!

Posted 13-Jul-2017
Pros: View, staff, food, service, location, price
Cons: nothing
Location: Sengigi Beach
This hotel was absolutely faultless!!! Amazing views of ocean with lots of amazing areas to lie next to the beach and enjoy it. Beautiful property/location. Nice rooms with awesome outdoor bathrooms and big comfy bed inside!!! Staff was superb, from start to finish they went out of their way to make our stay perfect. Best experience in Indonesia!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 07-Jul-2017
Awesome hotel and great staff. This is a great place to stay in a nice quiet location. Only a 5 minute taxi ride from sengiggi centre if you some more action.
5 out of 5
Recommended
for Couples
by A verified traveller from MY

Relaxing place and it was close to beach

Posted 06-Jul-2017
Pros: Love the infinity pool and the sunset view
Cons: keep up the good work
Location: The resort is close to beach, order a cocktail and enjoy the sunset view at the hut or at the infinity pool. Tried their spa its was very relaxing.
Stayed one night at Puri Mas but it was not enough. Staff is friendly and service is excellent. Well maintain place and the environment is relaxing. Booked for classic queen room but being upgraded to the Jacuzzi Villa. Enjoy their spa massage service very much!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Jun-2017 on Hotels
5 out of 5
by Robert

Our amazing stay in Lombok

Posted 20-May-2017 on Hotels
Awesome hotel, friendly staff, amazing food at reasonable prices. We enjoyed ordering from menu for breakfast. Location was great, swimming pool on beach, enjoyed watching fishermen and sunset at night. Free entertainment, ballroom dancing and stick fighting on two nights. It was great to have a water cooler - endless of water to drink. We enjoyed our visit to their spa resort seeing animals and swimming in pool. We would recommend and we are definitely going back. Robyn and Rob
5 out of 5
by Sebastian from Romania

Great hotel I will definitely go back

Posted 12-Apr-2017 on Hotels
The hotel and the restaurant were great, but the cleanliness of the room was not that good.