We had a very bad experience with this hotel. We booked this hotel after another hotel canceled our reservation due to the earthquake thinking that it was not affected by it since they did not post anything on their website or contacted us prior. When we arrived at the port, we had to pay 300k for two horse carriages to get to the hotel. The hotel was located on the opposite side of the port, which we knew in the beginning. However it was very disappointing to see everywhere in the hotel under construction, even the swimming pool and spa were. There also was nothing nearby, so if we need to go out, we would either have to ride a bike or take a horse carriage again. I was traveling with two elderly who neither knew how to ride a bike. The rooms were also really dusty due to the construction. The only good thing about it was they upgraded our room to a family villa suite, which included a mini pool, but it was not big enough to swim around. Later after dinner, I called the front desk and asked to check out earlier and she said she would need to ask the manager who was going to be in in the morning. The next day I spoke to manager Edy. He was okay to let us check out early without penalty, but he could only provide one horse carriage to the other hotel. We needed two since we had a lot of luggage, but he said they only have one on site, so it's either we had to pay for another one or take turns. I felt like we overpaid for this hotel for so little amenities.