Overview of Grand Inn Hotel Mataram

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Guest reviews

3.0 / 5
4 reviews
Guests rated this property 3.5/5 for cleanliness.


  • Free WiFi
  • Breakfast included
  • Free parking
  • Pet Friendly


What's nearby

Popular LocationMuseum Negeri Nusa Tenggara Barat3 min drive
Popular LocationIslamic Center NTB8 min drive
Popular LocationLombok Epicentrum Mall17 min drive
AirportLombok (LOP-Lombok Intl.)38 min drive

Choose dates to view prices

  • Superior Room, 1 Double Bed

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area


Grand Inn Hotel Mataram is located in Mataram. Islamic Center NTB and Pura Meru are local landmarks, and the area's natural beauty can be seen at Senggigi Beach and induk beach.

Popular Location

What's nearby

  • Museum Negeri Nusa Tenggara Barat - 3 min drive
  • Islamic Center NTB - 8 min drive
  • Mataram Immigration Office - 11 min drive
  • Mataram Mall - 14 min drive
  • Lombok Epicentrum Mall - 17 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive


  • Where to eat
  • On-site dining venue – Serves breakfast, lunch and dinner.

About this property

Grand Inn Hotel Mataram

3-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a business centre and a meeting room. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance. All 40 rooms offer free WiFi, premium bedding and flat-screen TVs with cable channels. Free bottled water, showers and desks are among the other amenities that guests will find.
Grand Inn Hotel Mataram offers 40 forms of accommodation with complimentary bottles of water and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include a shower. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast available daily 7 AM–10 AM
1 restaurant

Things to do

Bike hire

Family friendly

Dry-cleaning service

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance

Business services

1 meeting room
Business centre




If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom


Smoke-free property

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Premium bedding


Free toiletries


TV channels
Flat-screen TV

Food and drink

Free bottled water





Check-in time starts at 2 PM
Minimum check-in age - 16


Check-out before noon

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.


Pets are allowed for an extra charge of IDR 300000 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property


Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: IDR 300000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

Grand Mataram
Grand Inn Hotel Lombok/Mataram
Grand Inn Hotel Mataram Hotel
Grand Inn Hotel Mataram Mataram
Grand Inn Hotel Mataram Hotel Mataram

Frequently asked questions

Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of IDR 300000 per pet, per night.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 2 PM.
What time is check-out at Grand Inn Hotel Mataram?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Situated in Mataram, this hotel is 2.6 mi (4.1 km) from Islamic Center NTB and 2.6 mi (4.1 km) from Lombok Epicentrum Mall. Mataram Mall and Pura Meru are also within 6 miles (10 km).

Guest reviews

Guest rating
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Moslem area of Lombok

This Hotel is quite good in as far as its fairly new and strong and with stood 3 Earth quakes while i was there 7.4 - 5.4 -6.9 and did relativily little damage so was pleased with that aspect . Hotel is in in a strong moslem area with nothing here to interest the western foreigner except if you want to listen to the Mosque early morning and night and have a speaker close to Hotel . Walking distance to the beach No food around here and definately no Beer . Hotel food is Rice or Noodle Nasagoreng for Breakfast Not a Buffet Breakfast as said . Need to catch a taxi back to Segiggi if you wand good food and drinks with bars and restaurants The Hotel and staff as such were very friendly but English is very limited by staff which is understandable for this area. But all in all was a pleasant stay in a fairly clean hotel big rooms and good hotwater

Stayed 3 nights in Aug 2018


  • Disliked: Property conditions & facilities


Stayed 1 night in Sep 2017


  • Liked: Cleanliness, staff & service, room comfort

Great sized room and bed though difficult location

Grand Inn Hotel provides guests with rooms that are great value for money. The room was large and the bed was most likely a king size which was great when sharing with a friend. There was plenty of room to fit suitcase, a small bench with a kettle and a wardrobe. The TV was also a nice luxury with a few channels with movies in English! The bathroom was difficult as, like most showers in Indonesia, you shower with no shower curtain or glass walls so the show bathroom flooded and took a long time to drain away all the water. The staff were very friendly and the manager was very good at making us feel comfortable and welcome. However, it was sometimes difficult to communicate with some of the staff as they spoke limited English. The only real disappointment for this hotel was the location. You cannot walk to any nice beaches, scenery or even shops and markets. You have to catch a taxi or get a driver which is relatively expensive as most of the places to see are 1-2 hours drive away. The taxi drivers are also less friendly in this particular area and try to charge you higher fees than even their meters so you need to be extra careful to not be scammed and ripped off as a tourist.


  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cukup sekali aku merasaaaa, berdendang.

AC kayaknya dah lama gak dibersihkan, dinginnya gak nendang lagi. Exhaust Fan di kamar mandi mati jadi pengab dan bau toilet masuk ke kamar. Fasilitas Hotel tidak terpelihara dengan baik.

Stayed 1 night in Mar 2020