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"Excellent staff and reception "

"My daughter and I stayed here in late April. The staff were all wonderful and friendly. The hotel is beautiful and our room was clean, spacious and welcoming. Dinner at the hotel restaurant was delicious and the restaurant staff were perfect. We did the spa and massage and the facilities were amazing. We are leaving feeling refreshed and ready to continue our travels. "

"Beautiful hotel, great restaurant close by, friendly and helpful staff, quiet. Interesting town walk. Walked by the river to a nature reserve. Perfect."

"Great location & comfortable "

"Didn’t care for the Budda statue in our room. Besides they it was great! "

"Not made welcome by staff except the chiefs at breakfasts and young receptionist who made the only effort all week to communicate with our skiing group of four. Hotel heating broken room very hot first day, but no heating there after for the week however towel rail was warm in en-suite. Floors dirty and towels very shabby. Breakfast hard work to obtain a nice coffee such as Cafe Late. After heavy snow hotel didn’t clear any snow from walk ways unlike all other hotels in area. No care for customers. Staff never said hello in mornings or on return in evenings which is basic level customer service. vanity mirror was hanging off its fixing. Lacking in care and waiting staff at breakfast seemed quite disorganised so had to request bread and meat/cheese be replenished. Our double delux room was quite basic and quite small compared to similar lrice level hotels in the area. Disappointed and won’t be returning to this hotel as we found much nice ones in livigno "

"Really comfy bed , spacious room and good breakfast with friendly staff definitely recommended "

"I only stayed 1 night however I am happy that I selected this hotel. Clean and comfortable hotel..Food at restaurant was quite good, Shuttle to ski was very quick. I lost my airpods at cable car station and they helped me to find it and send it back. Very helpful stuff. I recommend this hotel."

"Very friendly staff greeting us in and very attentive too! Room was clean and although just for a night it was perfect. Location was good and also nearby places to eat as well."