Loch nan Eun

Very disappointing the room was tatty, the sink didn't hold water when the plug was in. Went for evening meal food was very nice but when we asked to see the dessert menu we were left waiting even though there were only 2 other couples in the restaurant and eventually left with out dessert. We were given a twin room and pushed the beds together I slept on top of the covers and my wife got into her bed. My wife had an awful night's sleep as she was being bitten through the night by bugs. In the morning we complained and were told it was midges but she was only bitten whilst in bed and not whilst sitting in the chair and I wasn't bitten at all. They insisted it wasn't bed bugs but we feel it was. We asked for our money back and we were only given 1 of the 3 nights back. We were not offered another room and had to leave and find another hotel even though we'd paid.

The property was clean,, quaint, and charming. The restaurant was delicious! I had dinner and breakfast the next morning. It was one of the best steaks I’ve ever had or should I say that I’ve had in Scotland so far. The staff was amazing! Carolyn went above, beyond and out of her way to make sure I was well taken care of, and I greatly appreciate it. The Royal Hotel is lucky to have her.