Junior Suite | Minibar, iron/ironing board, free WiFi
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Reviews of St Tudno Hotel

3 out of 5
St Tudno Hotel
N Parade, Llandudno, Promenade, Llandudno, Wales

Reviews

8.8

Excellent

Rating 10 - Excellent. 59 out of 109 reviews" "
Rating 8 - Good. 38 out of 109 reviews" "
Rating 6 - Okay. 8 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service
The bedroom was small and the bathroom was also small. Plenty of drawers and wardrobe space .
Stayed 1 night in Sep 2021

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable experience from start to finish. Hotel is under new ownership, but they have the experience and knowledge of what is needed to provide an enjoyable experience. Do hope they remain pet friendly.
Stayed 3 nights in Jun 2021

8/10 Good

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
post covid stay
Enjoyed our stay .Great location .Lovely room with seaview and sitting area.Great breakfast.
Stayed 1 night in May 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was spacious and clean, breakfast was amazing and we was well looked after..
Stayed 1 night in May 2021

10/10 Excellent

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from The St Tudno Team on 7 Oct 2020
Thank You for your kind review

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel and very helpful staff. The only problem was the parking however the staff sorted us out a parking spot
Stayed 1 night in Sep 2020
Response from The St Tudno Team on 18 Sept 2020
Thank You for your kind comments glad you enjoyed your stay

6/10 Okay

NigeB, Derby UK

Travelled with family and small children
Liked: Staff & service
Position of property was good, parking limited (Llandudno in general) whilst we were staying. Staff very nice and very helpful and pleasant. Room was ample tidy and clean including the bathroom. Clean towels, washing products and toilet paper. Wife had a shower early morning and when it was my time the whole hotel must have been up and in their bathrooms. Flushed toilet and then went to get in the shower, not even cold came out. The toilet finished filling and this allowed cold water but still no hot. Had a cold shower. My daughter had a shower before bed the night before and was hot and good. Plumbing fail for me.
Stayed 1 night in Sep 2020
Response from The St Tudno Team on 8 Sept 2020
Thank You for your comments we will get this delt with right away

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from The St Tudno Team on 31 Aug 2020
Thank You for taking the time to give us a 5 star rating

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from The St Tudno Team on 30 Aug 2020
Thank You for your review

8/10 Good

Llandudnolover, Manchester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Many places to eat and visit. Need more staff at hotel and breakfast could be cooked better. However very clean rooms.
Stayed 3 nights in Aug 2020
Response from The St Tudno Team on 30 Aug 2020
Thank You for you review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The St Tudno Team on 26 Aug 2020
Thank You for your kind comments

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The St Tudno Team on 20 Aug 2020
Thank You for taking the time to post a review score glad you enjoyed your stay

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff, excellent food, great location and would definitely recommend to family and friends! Keep up the good work!
Stayed 2 nights in Aug 2020
Response from The St Tudno Team on 19 Aug 2020
Thank You for your kind review glad you enjoyed your stay with us

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The St Tudno Team on 19 Aug 2020
Thank You for taking the time time to post a review

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from The St Tudno Team on 15 Aug 2020
Thank You for your kind review

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from The St Tudno Team on 4 Aug 2020
Thank You for your kind review score look forward to seeing you again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good breakfast.room didnt have bulbs in lamps above bed and there was hair in the bath and curtains where ripped on the inside.great location and good place if only stopping for a night.
Stayed 1 night in Jul 2020
Response from The St Tudno Team on 2 Aug 2020
Thank You for taking the time to write a review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute break
Hotel was clean and tidy. Staff were very friendly. Restaurant was very nice, will be better when completely reopened. Breakfast was served in our room due to social distancing measures still in place in Wales. Will return.
Stayed 3 nights in Jul 2020
Response from The St Tudno Team on 30 Jul 2020
Thank You for your kind review glad you enjoyed your stay Thank You

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Hotel was in a good location with a large room comfortable bed and food and drink available but only outside due to coronavirus restrictions but it was very good also my dog enjoyed the time that was spent there
Stayed 1 night in Jul 2020
Response from The St Tudno Team on 28 Jul 2020
Thank You for your kind review glad you enjoyed your stay along with your dog

10/10 Excellent

Geoffrey

Stayed 1 night in Jul 2020
Response from The St Tudno Team on 5 Aug 2020
Thank You for taking the time to score us highly hope to see you again in the near furture

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay
great short stay, attentive friendly staff, good food.
Stayed 1 night in Jul 2020
Response from The St Tudno Team on 23 Jul 2020
Thank You for your kind review hope to see you again soon

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Break in Llandudno
Excellent stay,room immaculate and staff could not have done more to make our stay better. Great people and we will definitely come again Breakfast was brilliant and evening meals delicious!!
Stayed 2 nights in Jul 2020
Response from The St Tudno Team on 20 Jul 2020
Thank You for taking the time to write a 5 star review we are so glad we will see you again at the St Tudno

10/10 Excellent

Linda, Warrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel staff cannot do enough for us we had our evening meal sat outside on terrace and breakfast was fantastic all round lovely stay
Stayed 1 night in Jul 2020
Response from The St Tudno Team on 20 Jul 2020
Thank You for your kind review glad you enjoyed you stay

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from The St Tudno Team on 20 Jul 2020
Thank you for your kind score

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room fantastic view,host very welcoming and helpful.Food was amazing .
Stayed 3 nights in Jul 2020
Response from The St Tudno Team on 19 Jul 2020
Thank You for your kind review glad you enjoyed everything we offered during this difficult time look forward to seeing you again

10/10 Excellent

Sue's

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't yet eat or drink in hotel so had to sit out side for drinks, only £2 any bottle of beer, had fish and chips all home made, had breakfast delivered to room and was amazing, little gem
Stayed 1 night in Jul 2020
Response from The St Tudno Team on 19 Jul 2020
Thank You for your kind review hope you will visit again when we can fully open the hotel

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night before pubs closed down
Great hotel, evening meal excellent and breakfast superb couldn't fault anything 👍
Stayed 1 night in Mar 2020
Response from The st tudno hotel on 25 Mar 2020
Thank You for your kind review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very satisfied customer
Excellent weekend break in Llandudno - even the weather came good.
Stayed 1 night in Mar 2020
Response from The st tudno team on 20 Mar 2020
Thank You for your kind review

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from The st Tudno team on 20 Mar 2020
Thank You for your kind review score

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Warm and friendly welcome. Room very well decorated but small, with nowhere to sit other than the bed. Hairdryer wall mounted in the bathroom so drying hair challenging. Comfy bed. Breakfast OK. Hotel advertised as having pool on Trivago description but no pool available 😔. Would stay here again and would recommend to others.
Stayed 2 nights in Mar 2020
Response from The St Tudno Team on 13 Mar 2020
Thank You for taking the time to post a review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Relaxing stay, lovely people, couldn't do enough for you. Rooms cosy, clean. Food is excellent overall a great place to stay and I would recommend it.
Stayed 2 nights in Mar 2020
Response from The St Tudno Team on 9 Mar 2020
Thank You for your kind review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from the st tudno team on 2 Mar 2020
Thank You for your kind score

10/10 Excellent

Darren, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and also brilliant value for money friendly staff good breakfast
Stayed 1 night in Feb 2020
Response from The st Tudno Team on 24 Feb 2020
Thank You for your kind review glad you enjoyed your stay look forward to welcoming you back in the near future

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service the only critisicim was the rooms are very small
Stayed 1 night in Dec 2019
Response from The st tudno hotel on 2 Jan 2020
Thank You for your kind review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well run, with very friendly and helpful staff. The room was lovely and spacious, and we had a bonus whirlpool bath in the bathroom. The breakfast was first class
Stayed 1 night in Nov 2019
Response from The st tudno team on 26 Nov 2019
Thank You for your kind review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tina Turner said," Simply the best"
There are loads of good Hotels in Llandudno But this is the best for the diserning visitor
Stayed 3 nights in Nov 2019
Response from The st tudno team on 20 Nov 2019
Thank You for your kind review

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We had avery small basic room which was not what we expected
Stayed 3 nights in Nov 2019
Response from The st tudno team on 20 Nov 2019
Thank You for staying with us sorry you were not happy with your room

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We went with our granddaughter for a respite visit with my husband who has terminal cancer the care and consideration given by Sue and Ian was second to none even moving us to a bigger room on a lower floor at no extra cost we could not have had a more comfortable stay and the food is fantastic they use high quality meat produce and it shows we can’t wait to return
What a treat
Stayed 2 nights in Oct 2019
Response from The st tudno team on 1 Nov 2019
Julie thank you for your kind review look forward to you all returning soon

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Lovely hotel, great staff, would highly recommend, only downfall is parking
Stayed 1 night in Oct 2019
Response from The st Tudno Team on 29 Oct 2019
Thank You for your kind review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Hotel was lovely staff extremely friendly & helpful
Stayed 1 night in Oct 2019
Response from The st Tudno Team on 29 Oct 2019
Thank You for your kind review

6/10 Okay

Jean

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from The st tudno hotel team on 13 Oct 2019
Thank You for your kind review

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
We had a lovely stay at St Tudno Hotel, It was a weekend away for my husband and our trainee guide dog puppy. The hotel staff were very welcoming and helpful with allowing us to bring the guide dog.The only downside was the parking. There was no parking available anywhere near the hotel and we had to walk with our luggage for over a mile to park the car. Besides this, everything else was perfect.
Stayed 1 night in Sep 2019
Response from The st tudno team on 13 Oct 2019
Thank You for your kind review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Hotels location is perfect!! Staff really helpful. Our room was really nice. Had dinner at the hotel and the foods was excellent!!
Stayed 1 night in Sep 2019
Response from The St Tudno Team on 18 Sept 2019
Thank You for your kind review

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and tidy. Beautiful view. Unfortunately there were no parking spaces, even though it says on their website that they provide free parking , we still had to park our car on the street and pay for parking. Check in time is 2pm, but our room wasn't ready before 3pm. It is nice hotel, very convienient location, but poor service.
Stayed 1 night in Sep 2019
Response from The St Tudno Team on 16 Sept 2019
Thank You for your review sorry you found our service poor high level of service is one of the things the hotel is proud off glad you found the room to be clean and enjoyed the great views we have from the hotel

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from The St Tudno Team on 10 Sept 2019
Thank You for your kind review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Service was not great and areas of the hotel were tired. My wife could not eat her omlette at breakfast because of the amount of cracked black pepper that was put in it when cooked.
Stayed 1 night in Aug 2019
Response from The St Tudno Team on 10 Sept 2019
Thank You for taking the time to post a review the hotel is under a full refurbishment process but as you can understand is a large building and takes time. So sorry about the omelette which if you spoke to waiter would have been changed right away

10/10 Excellent

e h k j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The St Tudno Team on 4 Sept 2019
Thank You for your kind review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iovely weekend break
The staff were friendly, and our room, the alice suite was beautiful Position of the hotel is wonderful, right on the promenade.
Stayed 1 night in Aug 2019
Response from The St Tudno Team on 27 Aug 2019
Thank You for your kind review