Marlborough Hotel

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Overview of Marlborough Hotel

Marlborough Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Breakfast available
Map
21 Crosby Road South, Liverpool, England, L22 1RG

Explore the area

  • Popular LocationCrosby Beach15 min walk
  • Popular LocationAntony Gormley's Another Place17 min walk
  • Popular LocationSefton Park26 min drive
  • AirportLiverpool (LPL-John Lennon)42 min drive

Choose dates to view prices

About this area

Liverpool

Marlborough Hotel is located in Crosby, a neighbourhood in Liverpool. Cavern Club and Liverpool Empire Theatre are cultural highlights, or if an activity is on the agenda, check out Albert Dock. Looking to enjoy an event or a game? See what's going on at M&S Bank Arena or Anfield Road Stadium.

What's nearby

  • Crosby Beach - 15 min walk
  • Antony Gormley's Another Place - 17 min walk
  • Blundellsands Beach - 5 min drive
  • Aintree Racecourse - 11 min drive
  • Sefton Park - 26 min drive

Getting around

  • Waterloo Station - 8 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • Chy Waterloo - 8 min walk
  • Da Gurkha Fine Dining - 9 min walk
  • Gate of India - 9 min walk
  • Greek Taverna - 10 min walk
  • Waterloo Place - 11 min walk

About this property

Marlborough Hotel

3-star Liverpool hotel in Crosby, near Crosby Beach
This smoke-free hotel features free self-parking and free WiFi in public areas. Housekeeping is not available.
Marlborough Hotel offers 17 accommodations.

Languages spoken

English

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee

Conveniences

  • No lifts

Guest services

  • No housekeeping

More

  • Smoke-free property

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability

Check-out

Check-out before 10:30 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Marlborough Hotel Liverpool
Marlborough Liverpool
Marlborough Hotel Liverpool
Marlborough Liverpool
Guesthouse Marlborough Hotel Liverpool
Liverpool Marlborough Hotel Guesthouse
Guesthouse Marlborough Hotel
Marlborough
Marlborough Hotel Hotel
Marlborough Hotel Liverpool
Marlborough Hotel Hotel Liverpool

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 32 out of 62 reviews
5 - Excellent 52%
Rating 4 - Good. 23 out of 62 reviews
4 - Good 37%
Rating 3 - Okay. 3 out of 62 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 62 reviews
2 - Poor 0%
Rating 1 - Terrible. 4 out of 62 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good place to stay. My only comment was that the room was very hot, and while I like a warm room, the heater control of the radiator was behind a cupboard and could not not be reached. I also think, as the room was rather small, that the bedside table made the room feel rather cluttered, and is probably not really needed.
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Staff
Where do I start, came here for a vacation with my 83 year old father for nine days. To put things into perspective I have travelled extensively for work and lived in hotels for years so I have seen the good and the bad. This hotel is the ugly. There is literally no staff from Sunday afternoon to Friday afternoon-none! Office is permanently closed with a note on the window to call a number if you need anything. The kitchen and full English breakfast in the morning as advertised doesn’t exist because there is no cook (told that was removed from the price of the stay-would hate to see the price with the breakfast). In the room the shower tub base was cracked with a shoddy repair job so a bath mat was installed to cover it up. The shower head was held together by duct tape, yes grey duct tape. Linens were never changed or towels and garbages were never emptied. For three days there was no heating, luckily this happened near the weekend so the guy who eventually shows up called a maintenance guy to repair it after the second day. My Dad was wearing a coat in the room. To top it off, no heat no hot water so cold showers. No remorse from the guy, no offer to compensate. The onus is on the guests to ensure the old front door closes properly for hotel security. In a word-disgrace. Stay away. Far far away…
Stayed 9 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decor was fabulous
Stayed 1 night in Oct 2021

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
The Marie Celeste of hotels
Not a success. I arrived at check in time, the entrance was shut, nobody answered the bell. I rang a telephone number displayed on a scrappy piece of paper, and was told that. 'she" was out, could. I come back at 4? I said I wasn't waiting, but would return around 10.00. Could I ring 10 minutes before to warn, said the voice? I duly did this. At 10.00 the door was again shut. I rang the the bell again. Five minutes later a woman wearing slippers emerged behind me, and let me in. I was handed a scrappy piece of paper to provide all my details, including passport number(!), even though I had provided all these before when pre-paying. The reception "office" had a couple of scruffy chairs, and that was it. I was at least shown upstairs to my roomy the lady in slippers. Which was to be fair clean, both towels and sheets, and the en suite even contained an up to date shower. Even though the sign outside the hotel promised Bed and. breakfast, and a full bar downstairs (all repeated in the welcoming brochure in the room, plus detailed menus for supper as well as breakfast), it was clear that none of these were on offer- not even a glass for water from my tap. In the morning I came downstairs at 8.30. There was certainly no breakfast, indeed there was no sign of life anywhere. So I left my key on the shelf outside the "office", opened the front door, and walked out into the rain. At no stage during I see or hear anybody based in the hotel- whether staff or guests.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stay
Great place to stay. Far better than first look. Would go back again.
Stayed 1 night in Oct 2021