Lock & Key Hotel

Photo gallery for Lock & Key Hotel

Primary image
Premium bedding, in-room safe, blackout curtains, cots/infant beds
Premium bedding, in-room safe, blackout curtains, cots/infant beds
In-room dining
Premium bedding, in-room safe, blackout curtains, cots/infant beds

Overview of Lock & Key Hotel

VIP Access

Lock & Key Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
15-17 Duke Street, Liverpool, England, L1 5AP

Explore the area

  • Popular LocationLiverpool ONE6 min walk
  • Popular LocationBeatles Story10 min walk
  • Popular LocationAlbert Dock12 min walk
  • AirportManchester (MAN)40 min drive

Choose dates to view prices

About this area

Liverpool

Lock & Key Hotel is located in Liverpool City Centre, a neighbourhood in Liverpool, and is in a shopping district and near a train station. Cavern Club and Liverpool Empire Theatre are cultural highlights, and travellers looking to shop may want to visit Liverpool ONE. Check out an event or a game at M&S Bank Arena, and consider making time for Knowsley Safari Park, a top attraction not to be missed.
Visit our Liverpool travel guideOpens in a new window
Map

What's nearby

  • Liverpool ONE - 6 min walk
  • Cavern Club - 8 min walk
  • Merseyside Maritime Museum - 9 min walk
  • Beatles Story - 10 min walk
  • Albert Dock - 12 min walk

Getting around

  • Liverpool Central Station - 6 min walk
  • Manchester Airport (MAN) - 40 min drive

Restaurants

  • Duke Street Espresso Bar - 2 min walk
  • Grove Beer Tap and Grill - 2 min walk
  • Bistro Franc - 3 min walk
  • Busaba Eathai - 3 min walk
  • Lunya - 3 min walk

About this property

Lock & Key Hotel

4-star Liverpool hotel in Liverpool City Centre, walk to Cavern Club
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services and a front desk safe are on-site. All 14 rooms provide in-room free WiFi, room service and Smart TVs. Premium bedding, electric kettles and laptop-compatible safes are among the other amenities available to guests.
Lock & Key Hotel offers 14 accommodations with laptop-compatible safes and free toiletries. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–1:00 PM: GBP 10 for adults and GBP 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle

More

  • Laptop-compatible safe
  • Phone

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Guest rating 4.5+
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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 10 for adults and GBP 10 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 85 out of 122 reviews
5 - Excellent 70%
Rating 4 - Good. 28 out of 122 reviews
4 - Good 23%
Rating 3 - Okay. 6 out of 122 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 122 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 122 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice little hotel
Stayed 1 night in Mar 2022

4/5 Good

Travelled with group
Liked: Staff & service
Lovely place but some room to improve
The staff were fantastic and I loved the decor and the food, drinks and room service options were excellent. however there was a fair amount of wear and tear on the furniture, the cleanliness was not up to standard (a lot of other peoples hair in the carpet), it would be useful to have more surfaces to put items on (aware I was in compact room but somewhere to put my tooth brush would be good) and the shower screen was at the wrong end of the shower so the bathroom flooded every time. Generally thought it was good, the staff made up for alot of the weaker areas but there is space for improvement.
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor of the room and bathroom set up. But mainly the staff were ever so friendly and so informative! I would definitely come back and stay here again!
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing… apart from the unique decor and fabulous food what makes this hotel 10/10 is the staff. Luke and his team treat you like you are royalty . Nothing is too much trouble and the service is exceptional. I have stayed in many if they too hurdles in Liverpool but thus us something special. A real treat. Would not hesitate to recommend and I am very fussy… a huge thanks.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liverpool holiday
Excellent service and outstanding breakfast! Would happily stay again! Extremely comfy bed! Luke and Curtis rock!
Stayed 2 nights in Jan 2022