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A pleasant stay in this hotel. The staff were polite and very helpful. Both the room, and the whole hotel is very clean with modern art pictures throughout the building,that let in a lot of sunlight. I enjoyed breakfast, a couple of mornings, in the hotel's cosy restaurant. Service was excellent. ...
Reasonable hotel close for Brighton. Our room was noisy from lift shaft & doors etc but clean and functional. Bed too soft & springy indeed, but still slept. Staff very polite.
Imperial is a convenient hotel at a reasonable price. It does need modernising. The bed was very comfortable but it was difficult to work an under powered shower and bath. The room lacked sound proofing but overall we enjoyed our stay. Parking, as always, was a nightmare.
The only gripe we had was that where our room was all we could is the extractor fans going or could be the boiler very noisy didnt sleep much but otherwise was a very nice stay including staff very friendly
Stayed in a lovely bay-windowed sea-view room. Hotel looks a little tired on the outside and the room was a bit dated, but large & clean. Staff very welcoming & helpful. Good bar & breakfast. Overall a good stay in great location.
NEGATIVE!!!! The lift (elevator) to the Mews was not working last September and is STILL not in operation. The notice, "We are awaiting a timer closure part" is facile and appears to have been there for some time. Press the button, WAIT for 5 minutes....ZERO. We only saw it once...empty! Receptionist ...
The staff were very friendly and welcoming, the rooms were clean and very close to the train station and other amenities.
easy booking in process very friendly staff always ready to help, the hotel décor is a little tired, But it is clean and useable with a great breakfast thrown in.
The hotel was a minutes walk from the station and a car park was across the road. It was a 5 minute walk to the beach and the local facilities. The rooms were clean and they served a good breakfast in the morning. The staff were helpful and when I had one problem with the key they sorted it out straight ...
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