The handicapped accessible rooms had generous showers with good water pressure and nice shower chairs.
The breakfast was the usual free breakfast, which was good enough, except the water in the tea carafe was room temperature. There was no breakfast attendant, so I went to the front desk, but found the clerk sleeping.
There was no soap in my room, and when I tried to call to the front desk found that my telephone had no cord to connect it to the wall.
There was only one towel, and no washcloths in my 92 y.o. uncle’s room. When he called the front desk, the clerk told him he’d need to walk down and get the items because he was the only employee.
My 91-year-old mother spends part of the night in a chair. The chair in the room was very comfortable. There was, however, no bed scarf for extra blanket for her to cover with. I removed a sheet, which was covering the down insert, and found the down insert had multiple stains.