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Overview of York House

Photo gallery

Featured image
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk
Minibar, in-room safe, individually decorated, desk

York House

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMercado da Ribeira15 min walk
    Popular LocationBotanical Garden10 min drive
    Popular LocationCarmo Convent10 min drive
    AirportLisbon (LIS-Humberto Delgado)17 min drive

Choose dates to view prices

Superior Double or Twin Room

4.7/5 guest room rating
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Single Room

5/5 guest room rating
  • 183 sq ft
  • Sleeps 1
  • 1 Single Bed

Junior Suite

5/5 guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite (Single)

  • 322 sq ft
  • Sleeps 1
  • 1 Double Bed

About this area

Lisbon

Located in Lisbon's Estrela neighbourhood, York House is in the historical district and near the airport. Se and Castle of Sao Jorge are notable landmarks, and travellers looking to shop may want to visit Mercado da Ribeira and Amoreiras Shopping Center. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Mercado da Ribeira - 15 min walk
  • Cinemateca Portuguesa Museum - 4 min drive
  • Botanical Garden - 10 min drive
  • Carmo Convent - 10 min drive
  • Santa Justa Elevator - 12 min drive

Getting around

  • Santos-o-velho Stop - 2 min walk
  • Santos Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 17 min drive

Restaurants

  • A Confraria — 1 min walk
  • Il Covo - 3 min walk
  • Heim Cafe - 3 min walk
  • La boulangerie - 3 min walk
  • Guarda-Mor - 4 min walk

About this property

York House

4-star Lisbon hotel in Estrela, near Commerce Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 32 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find minibars and hairdryers.
York House offers 32 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 22 March 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

York House Hotel
York House Hotel Lisbon
York House Lisbon
York Hotel Lisbon
York House Hotel
York House Lisbon
York House Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at York House and receive a full refund?
Yes, York House offers free cancellation on select room rates, because flexibility matters! Please refer to York House cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at York House?
As of 11 Apr 2021, prices found for a 1-night stay for 2 adults at York House on 8 May 2021 start from £147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is York House pet-friendly?
No, pets are not allowed at this property.
How much is parking at York House?
This hotel doesn't offer parking.
What time is check-in at York House?
Check-in is from 2 PM - midnight. Late check-in is available during limited hours.
What time is check-out at York House?
Checkout is at noon.
Where is York House located?
Located in Estrela, this boutique hotel is within a 15-minute walk of Parliament (Sao Bento Palace) and Mercado da Ribeira. Commerce Square and Rossio Square are also within 2 miles (3 km). Santos-o-velho Stop is only a 2-minute walk and Rua de São João da Mata Stop is 4 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 101 out of 179 reviews
5 - Excellent 56%
Rating 4 - Good. 56 out of 179 reviews
4 - Good 31%
Rating 3 - Okay. 16 out of 179 reviews
3 - Okay 9%
Rating 2 - Poor. 6 out of 179 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 179 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming old fashioned hotel. We loved it but if you want super modern this is not for you. Everything was clean, very comfortable bed, fab crisp sheets. Decor a little tired but simple and fine. Breakfast was a feast. The only down side was having to take a tram or bus into town to go and eat in the evening, but the stop was nearly outside and they were frequent, so we got the hang of it.
Stayed 4 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
More positives than negatives and I’d stay again!
York House Hotel was staffed by some friendly people both at reception and during breakfast where we were waited on very expeditiously. The breakfast itself each morning, we didn’t use the restaurant at other times, was the highlight of our stay. Every morning we came down to a lovely selection of fresh fruit, fruit juice, scrambled egg, crispy bacon and mushrooms or a cold meat and cheese buffet with a good variety to choose from including my personal favourite; smoked salmon. What let the hotel down for me was that the air conditioning did not work and the front road was too noisy late at night and in the morning to leave the windows open. Finally, but I guess this can’t be avoided, they lovely view across the courtyard is currently spoilt by a huge crane bringing building materials and noise. While we were just unlucky with the crane, I would recommend you ask for a room at the rear and one where the aircon works. To finish on a positive, the hotel is located in Santos and is well served by a choice of Train, Tram or Bus. Alternatively you can opt to walk into the old town which is only 15-20 mins away and you can pop into the famous Timeout Market on the way!
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovingly maintained property.. we enjoyed having a seating area as well as the bedroom. Would stay there again.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of Great Character
Beautiful building with lots of history. I loved the courtyard and wandering around the building. Room was also nice and big. As others have mentioned, there are three large sets of stairs to get up to reception, but there's a button to call for assistance if you need help with your luggage. Also, there's only street parking nearby and it is often full, so I would not suggest driving.
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness
Quiet Oasis in middle of town. Excellent helpful and friendly staff. Well priced.
Stayed 6 nights in Dec 2019

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