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View from Room
Down duvet, minibar, in-room safe, blackout curtains
Down duvet, minibar, in-room safe, blackout curtains

Guest reviews

4.6 out of 5 Wonderful
658 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Bar
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationRossio Square1 min walk
Popular LocationSanta Justa Elevator3 min walk
Popular LocationCarmo Convent4 min walk
AirportLisbon (LIS-Humberto Delgado)22 min drive

Choose dates to view prices

  • Double Room

    4.7/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Single Room

    4.9/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 1
    • 1 Double Bed
    More detailsSingle Room
  • Double Room (Rossio)

    5/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room (Rossio)
  • Suite

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite
  • Family Room

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room

About this area

Lisbon

Located in Lisbon, My Story Hotel Rossio is in the city centre and near the boardwalk. The area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach, while Lisbon Zoo and Lisbon Oceanarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Estádio da Luz, or consider a night out at Lisbon Coliseum. Our guests appreciate the hotel's location for the sightseeing.

Visit our Lisbon travel guide
Map
Popular Location

What's nearby

  • Rossio Square - 1 min walk
  • Santa Justa Elevator - 3 min walk
  • Carmo Convent - 4 min walk
  • Restauradores Square - 5 min walk
  • Castle of Sao Jorge - 15 min walk

Getting around

  • Rossio Station (Green) - 1 min walk
  • Rossio Station - 2 min walk
  • Lisbon (LIS-Humberto Delgado) - 22 min drive

About this property

My Story Hotel Rossio

3-star Lisbon hotel in Lisbon Old Town, walk to Rossio Square
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 46 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LED TVs come with cable channels, and guests will also find down duvets and hairdryers.
My Story Hotel Rossio offers 46 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. 32-inch LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Clean & Safe (Portugal)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 10 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Babysitting/childcare (surcharge)
  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down comforter

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Clean & Safe (Portugal) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

My Story Hotel Rossio Lisbon
My Story Hotel Rossio
My Story Rossio Lisbon
My Story Rossio
My Story Hotel Rossio Hotel
My Story Hotel Rossio Lisbon
My Story Hotel Rossio Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at My Story Hotel Rossio and receive a full refund?
Yes, My Story Hotel Rossio offers free cancellation on select room rates, because flexibility matters! Please refer to My Story Hotel Rossio cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
My Story Hotel Rossio doesn't offer parking.
What time is check-in at My Story Hotel Rossio?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does My Story Hotel Rossio provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Lisbon Old Town, this hotel is steps away from Rossio Square, Santa Justa Elevator and Carmo Convent. Restauradores Square and Lisbon City Hall are also within 10 minutes. Rossio Station (Green) and Rossio Station are within a 2-minute walk.

Guest reviews

Overall score and ratings for My Story Hotel Rossio

4.6
Wonderful
658 reviews
5 - Excellent
409
4 - Good
218
3 - Okay
27
2 - Mediocre
3
1 - Poor
1
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.6
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in the middle of Lisbon

Perfect location in the heart of Lisbon!!!! You can walk everywhere from hotel. Lots of restaurants. Train station 5 minute walk to visit other cities in Portugal Rooms very clean. Small but comfortable Great customer service Every time we visit Lisbon, we always stay here

Stayed 1 night in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, great location.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the My Story hotel Rossio

The hotel location is central with all touristic spots within walking distance.Room very comfortable and the reception staff friendly and ever helping and that made our stay really enjoyable

Stayed 5 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Liked the location, staff and breakfasts. More storage ie hooks for coats on walls/ doors would be good.

Stayed 3 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, property conditions & facilities
Great location

Friendly staff. Nice room but small. Small bathroom. Great location! We would stay there again.

Stayed 2 nights in Mar 2020
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