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Reviews of Hotel Mundial

4 out of 5
Hotel Mundial
Praça Martim Moniz, 2, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews" "
Rating 8 - Good. 334 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The best part in this hotel are the friendly staffs. Everyone was smiling and friendly, ready to help always.
Stayed 4 nights in Apr 2024
Response from PHC Hotels Team on 30 Apr 2024
Dear Rosemarie, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

Pranav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good
Stayed 3 nights in Apr 2024
Response from PHC Hotels Team on 30 Apr 2024
Dear Pranav, Thank you so much for your review on your stay. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and we hope to welcome you again soon. Best regards,

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great walking location. There are homeless camps across the street but none who approached us. Hotel is very nice with a free drink and traditional pastry. Breakfast buffet excellent!!
Stayed 2 nights in Apr 2024
Response from PHC Hotels Team on 30 Apr 2024
Dear Yvonne, Thank you so much for your review on your stay. We really appreciate getting to know our guests' opinion as we work daily to meet our guests' expectations. We are very glad you have enjoyed your experience and we will take your words into account in order to improve our service. We are looking forward to welcoming you again soon. Best regards,

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great service, taxis at the door, wonderful amenenities, bathrobes, slippers, spacious, bottled water, nespresso coffee breakfast oncluded and wonderful rooftop terrace. Would recommend highly.
Stayed 2 nights in Apr 2024
Response from PHC Hotels Team on 30 Apr 2024
Dear Louise, Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation. We hope to welcome you again soon. Best regards,

10/10 Excellent

Sandra, Brooklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, rooms are clean and roomy. I liked the robes and slippers. The roof top bar has the best views in town. Staff were quick, concise and polite.
Stayed 4 nights in Apr 2024
Response from PHC Hotels Team on 24 Apr 2024
Dear Sandra, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

Sergey A, Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Mar 2024
Response from PHC Hotels Team on 24 Apr 2024
Dear Sergey A, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Apr 2024

8/10 Good

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location
Stayed 4 nights in Apr 2024
Response from PHC Hotels Team on 22 Apr 2024
Dear IVAN, Thank you so much for your review on your stay. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and we hope to welcome you again soon. Best regards,

10/10 Excellent

Edelberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sheila Lisbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for exploring the city. Trams outside and metro nearby, although many areas are walkable. Wonderfully helpful staff and very comfortable room. Will come back!
Stayed 6 nights in Apr 2024
Response from PHC Hotels Team on 16 Apr 2024
Dear Sheila Lisbeth,Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,PHC Hotels Team

10/10 Excellent

Edelberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good stay
Stayed 3 nights in Apr 2024
Response from PHC Hotels Team on 14 Apr 2024
Dear Edelberto, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

ALBERTO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Rooms clean . The restaurant and bar excellent a but the best is the Cuban Pianist at the restaurant and the bartender Igor?
Stayed 3 nights in Apr 2024
Response from PHC Hotels Team on 16 Apr 2024
Dear ALBERTOThank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,PHC Hotels Team

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service
Hi! The property was okay didn't like that it was carpeted and not updated.
Stayed 4 nights in Apr 2024

10/10 Excellent

Wilfried

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel, very convenient to all the wonderful sights in Portugal. The breakfast was amazing & service was outstanding. Would definitely stay there again. I would highly recommend it. .
Stayed 2 nights in Apr 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Wilfried, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

8/10 Good

Anna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a tired property. No airconditioning in our room. We slept with the fan on, windows open. The place is noisy outside. Carpets need a good shampooing. Lots of other hotels in the area
Stayed 2 nights in Apr 2024

10/10 Excellent

John, Stockton-on-Tees

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel MUNDIAL is centrally located with great transport links. There is plenty of interest within walking distance including restaurants and Fado. The rooms were very comfortable and well maintained. A good range of breakfast options was available. Hotel staff were helpful and friendly.
Stayed 3 nights in Mar 2024
Response from PHC Hotels Team on 7 Apr 2024
Dear John, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

6/10 Okay

Juliette

Liked: Staff & service
This hotel is in central location close to many attractions and sight seeing areas. You can walk easily to restaurants and shopping places. Being in centre of down of town makes this hotel a bit noisy. The hotel amenities are quite old and haven’t been update but everything works fine. It is not upscale but rather a popular destination. Breakfast is ok.
Stayed 1 night in Mar 2024

10/10 Excellent

daniel, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Mondial - a great location and the service was very good. We got the upgraded room and VIP level service.
Stayed 3 nights in Mar 2024
Response from PHC Hotels Team on 4 Apr 2024
Dear daniel, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

Ellen Jean, Monongahela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly centered in Lisbon, easy access to all the tour sites, restaurants and shopping. The staff where extremely helpful and pleasant.
Stayed 3 nights in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Ellen Jean, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

4/10 Poor

Susan, Victor

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel staff are lovely but the hotel is old and not well kept up in a very noisy square that did not feel safe after dark.
Stayed 2 nights in Mar 2024

4/10 Poor

Ibtissam

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Not happy with experience at this hotel. Had to move rooms twice. The first room had no air conditioning, which the staff were aware of. The second room had a broken window that wouldn’t close, and so were woken up to street noise very early in the morning. Overall service and condition of rooms were poor.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sobiesky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 2 nights in Mar 2024
Response from PHC Hotels Team on 1 Apr 2024
Dear Sobiesky,Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,PHC Hotels Team

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located to everything!
Stayed 1 night in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Barbara, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location great parking. Very good breakfast. All around decent.
Stayed 2 nights in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Claudio, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Courteous staff. I was a little surprised about the 'free welcome drink'. Port was not one of the available options, which I think it should be in Portugal. Then, I chose strawberry juice and most of the glass was filled with ice. Then it was filled to a half-level with strawberry juice. The bartender hunted for more juice, without success. He added more ice. I inquired, was there not enough juice for a full glass? The bartender replied that in fact I had been given plenty of juice - that normally they diluted it with water, and that what I had been given contained "7 or 8 strawberries". Yes, this is a first world problem. But some feedback for the hotel: I don't need a free drink, but if you offer it, make it good!
Stayed 1 night in Mar 2024

10/10 Excellent

cecil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great breakfast Great bars
Stayed 2 nights in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Cecil, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Colleen

Stayed 2 nights in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Colleen, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Peizhuan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great and Staff very helpful not liking the rough sleepers in the side doors of the hotel
Stayed 3 nights in Mar 2024
Response from A equipa PHC Hotels on 14 Mar 2024
Dear Andrew, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The staff was courteous and helpful.
Stayed 1 night in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Andrew, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

cecil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great bars Great breakfast Great staff
Stayed 1 night in Mar 2024
Response from A equipa PHC Hotels on 14 Mar 2024
Dear Cecil, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Luanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and lovely staff
Stayed 1 night in Mar 2024
Response from A equipa PHC Hotels on 14 Mar 2024
Dear Luanne, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Peizhuan

Stayed 1 night in Mar 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Peizhuan, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Shadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and it was located in a great area , near to all attractions of lisbon
Stayed 4 nights in Feb 2024
Response from PHC Hotels Team on 3 Mar 2024
Dear Shadi, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to many sites. Easy access to metro to get to trains, airport and buses to visit nearby places of interest. Excellent breakfast!!! Very attentive and helpful staff.I’ve stayed here many times and have never been disappointed.
Stayed 3 nights in Feb 2024
Response from PHC Hotels Team on 3 Mar 2024
Dear Andrew, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

10/10 Excellent

Andra

Stayed 4 nights in Feb 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Andra, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were extremely helpful, we would stay here again!
Stayed 1 night in Feb 2024
Response from PHC Hotels Team on 3 Mar 2024
Dear Nicole, Thank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation. We hope to welcome you again soon. Best regards,

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great location.
Stayed 3 nights in Feb 2024
Response from PHC Hotels Team on 28 Feb 2024
Dear Tanya, Thank you for reviewing your stay. It's very important for us to learn from our guests experience. We are glad that you made the most out of our location and we apologize for the inconveniences referred, hoping they haven't negatively impacted your overall stay. We are looking forward to welcome you again. Kind regards,

10/10 Excellent

Yaming

Travelled with family
Liked: Cleanliness, staff & service
Air conditioning and heating not working
Stayed 1 night in Feb 2024
Response from PHC Hotels Team on 21 Feb 2024
Dear Yaming, Thank you so much for your review on your stay. We really appreciate getting to know our guests' opinion as we work daily to meet our guests' expectations. We are very glad you have enjoyed your experience and we will take your words into account in order to improve our service. We are looking forward to welcoming you again soon. Best regards,

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located to the famous Tram 28, near restaurants and shopping. The staff was very pleasant and hospitable. The breakfast buffet offered variety of food. The rooftop bar was great place to relax after enjoying a day out. If you do not want to be outside you also have the option of the lobby bar.
Stayed 1 night in Feb 2024
Response from PHC Hotels Team on 21 Feb 2024
Dear Victor, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention to Riu Silva the Director for taking care of a valued Platinum Expedia member. He did all possible to accommodate my room request with a top-notch customer service . I will definitely recommend Hotel Mundial.
Stayed 3 nights in Feb 2024
Response from PHC Hotels Team on 16 Feb 2024
Dear FroilanThank you so much for your review on your stay and for such nice words on our staff and service. Your opinion is very important for us in order to continuously meet our guests' expectations. We are very glad you have enjoyed your experience and grateful for your recommendation. We hope to welcome you again soon. Best regards, PHC Hotels Team

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from A equipa PHC Hotels on 10 Apr 2024
Dear Froilan, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Barth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing even let me check in early which help me a lot
Stayed 1 night in Feb 2024
Response from A equipa PHC Hotels on 14 Mar 2024
Dear Barth, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Kelly

Liked: Amenities
Great room and great view
Stayed 1 night in Feb 2024
Response from A equipa PHC Hotels on 14 Mar 2024
Dear Kelly, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Chris, Waterville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 4 nights in Jan 2024
Response from A equipa PHC Hotels on 3 Feb 2024
Dear Chris, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon at Hotel Mundial. Warm regards,PHC Hotels Team

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price. Service was great. Parking was great too, spaces were wide (but driving down there was a bit). Would stay again, and especially so if I had a car
Stayed 2 nights in Jan 2024
Response from A equipa PHC Hotels on 31 Jan 2024
Dear Steven, Thank you so much for your review on your stay. We really appreciate getting to know our guests' opinion as we work daily to meet our guests' expectations. We are very glad you have enjoyed your experience and we will take your words into account in order to improve our service. We are looking forward to welcoming you again soon at Hotel Mundial. Best regards, PHC Hotels Team

6/10 Okay

Johnny, Miami Beach

Travelled with partner
Liked: Cleanliness, amenities
We got a downgrade room
Stayed 3 nights in Jan 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located.
Stayed 4 nights in Jan 2024
Response from PHC Hotels Team on 29 Jan 2024
Dear Michelle, Thank you for taking the time to review your stay at Hotel Mundial. Our guests' opinion is very important to us as we work daily to meet our guests' expectations. We are glad that you've enjoyed your experience and we are looking forward to welcoming you again soon. Warm regards,PHC Hotels Team

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, location meh
The hotel and its staff were excellent! The room was very spacious, well-appointed, and comfortable. The included breakfast was also very, very good, making the overall value of the stay excellent. However, the location itself was just okay. Good: small grocery store directly next door, convenient to Rossio Station, and good walking distance to all of the tourist highlights of the Baixa district. The bad: the square (Martim Moniz Square) directly across from the hotel and surrounding area had a much higher number of homeless/migrants than anticipated and it felt pretty rough/sketchy heading on foot north of this square.
Stayed 6 nights in Jan 2024
Response from PHC Hotels Team on 19 Jan 2024
Dear AndrewThank you so much for your review on your stay. We really appreciate getting to know our guests' opinion as we work daily to meet our guests' expectations. We are very glad you have enjoyed your experience and we will take your words into account in order to improve our service. We are looking forward to welcoming you again soon. Best regards, PHC Hotels Team