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Hotel Excelsior

3.0 star property
Hotel with free breakfast, steps from Marquis of Pombal Square

Choose dates to view prices

Photo gallery for Hotel Excelsior

Bar (on property)
Point of interest
Interior entrance
Quadruple Room | 1 bedroom, desk, iron/ironing board, free cots/infant beds
Lobby lounge

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Laundry
  • Housekeeping
The current price is £80
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

1 bedroom, desk, iron/ironing board, free cots/infant beds

Double Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Minibar
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • 377 sq ft
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Triple Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Satellite channels
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, iron/ironing board, free cots/infant beds

Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 183 sq ft
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282

What's nearby

  • Marquis of Pombal Square - 2 min walk - 0.1 miles
  • Avenida da Liberdade - 2 min walk - 0.1 miles
  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Rossio Square - 18 min walk - 1.0 mile
  • Santa Justa Elevator - 2 min drive - 1.2 miles

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Local - Your Healthy Kitchen - ‬1 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪O Cacho Dourado - Actividades Hoteleiras - ‬3 min walk
  • ‪Hotel Marquês de Pombal - ‬3 min walk

About this property

Hotel Excelsior

Hotel near Marquis of Pombal Square
Located close to Medeiros e Almeida Museum and Cinemateca Portuguesa Museum, Hotel Excelsior provides free continental breakfast, dry cleaning/laundry services and a bar. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Concierge services, a TV in reception and a banquet hall
  • Tour/ticket information, smoke-free property and luggage storage
  • A 24-hour front desk and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and over; guests must have received complete vaccination at least 5 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property Registration Number 3125

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Excelsior?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 6 Jul 2025 start from £80.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior?

This property doesn't offer parking.

What time is check-in at Hotel Excelsior?

Check-in start time: 2:30 PM; check-in end time: anytime.

What time is check-out at Hotel Excelsior?

Checkout is at noon.

Where is Hotel Excelsior located?

Located in Lisbon City Center, this hotel is within a 5-minute walk of Marquis of Pombal Square and Eduardo VII Park. Medeiros e Almeida Museum and Cinemateca Portuguesa Museum are also within 10 minutes. Marques de Pombal Station is only a 4-minute walk and Avenida Station is 8 minutes.

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Hotel Excelsior Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 119 out of 610 reviews
Rating 8 - Good. 208 out of 610 reviews
Rating 6 - Okay. 160 out of 610 reviews
Rating 4 - Poor. 77 out of 610 reviews
Rating 2 - Terrible. 46 out of 610 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10

Good location
Stayed 3 nights in Apr 2025

10/10

Like breakfast includes. No dislikes
Stayed 4 nights in Jun 2025

4/10

The washroom in room 106 was crazy small, the shower curtain was installed in the middle of the shower and the toilet seat touch the wall.
Stayed 2 nights in May 2025

10/10

Price reflects the properties condition. In saying that it was fine. Breakfast decent for being included. Good place to stay
Stayed 3 nights in Mar 2025

2/10

I strongly recommend avoiding this hotel. The entire property is extremely rundown with poor or nonexistent maintenance. Everything in the room felt old, broken, or heavily used. The biggest disappointment was the food. The complimentary breakfast was truly awful—none of my four family members returned after the first day. The food was not fresh and looked like leftovers. Even the coffee was bad. You’re much better off finding breakfast outside the hotel; we found far better options nearby. I considered canceling our stay the moment I saw the room, but unfortunately, it was too late. This was a very disappointing experience overall, and I would not stay here again.
Stayed 4 nights in Jun 2025

10/10

Our stay here was great. A family room with enough space for all 4 of us, great cleanliness and friendly, helpful staff. Good selection for breakfast and close to the metro station so easy to get out and about. The hotel was undergoing renovations, but this did not affect our enjoyment.
Stayed 3 nights in Feb 2025

8/10

Great location to two metro and several bus lines. Excellent breakfast. Supportive staff
Stayed 3 nights in Feb 2025

6/10

The hotel is currently being remodelled. The bathrooms are ok. The furnitures are from the 70s and are completely worn out. The doors to the corridor are not tight, you can hear every other guest and the doors are unfortunately simply slammed by other guests, which makes a continuous sleep impossible. The rooms are very soberly furnished. In rooms that have not yet been renovated, some of the electrics do not work and there is therefore no power for a laptop, for example.The Breakfast is simply not worth the price.
Stayed 4 nights in May 2025

10/10

Great hotel will stay there again
Stayed 3 nights in Aug 2024

10/10

@
Stayed 1 night in Mar 2025

10/10

So close to Parque Eduardo VII and Liberty Avenue. About 200m to the metro and close to circle with all the various busses. Beds were very comfortable and pillows were the best!
Stayed 4 nights in Nov 2024

8/10

Staff very friendly and helpful. Nice neighbourhood within walking distance from everyghing, includin metro and bus stations
Stayed 8 nights in Oct 2024

2/10

If you need somewhere to sleep for <8 hrs. This is it. There is nothing more to this stay nor is there any space for it.
Stayed 1 night in Sep 2024

6/10

Good central location. Good room size. Clean. Basic breakfast menu. Dated decor.
Stayed 6 nights in Oct 2024

10/10

Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10

Good cheap hotel in good central location
Stayed 2 nights in Apr 2024

10/10

Very good location, a bit outdated but clean.
Stayed 7 nights in Jul 2024

10/10

Everything was perfect!
Stayed 3 nights in Jul 2024

8/10

.
Stayed 2 nights in Jan 2025

6/10

Great location
Stayed 5 nights in Aug 2023

8/10

Great value for the money
Stayed 1 night in May 2024

10/10

Incredible breakfast! Super location!

4/10

Very basic
Stayed 2 nights in Oct 2024

8/10

Right around the corner from a metro stop, it was super convenient. The breakfast was very nice and had lots of options.One complaint i do have is that the bathroom in our room was about the size of airplane bathroom. EXTREMELY small. The sink had a glass shelf installed over it that made it virtually impossible to use.
Stayed 4 nights in Oct 2024

6/10

They were a construction in front of the hotel , the bathroom plumbing has a very bad smell and the curtain in the room look very bad . the staff were excellent and close to train and center I liked that.
Stayed 4 nights in Sep 2024