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Overview of Hotel Dom Carlos Park

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Hotel Dom Carlos Park

3 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMarquis of Pombal Square3 min walk
    Popular LocationBotanical Garden15 min walk
    Popular LocationRossio Square19 min walk
    AirportLisbon (LIS-Humberto Delgado)19 min drive

Choose dates to view prices

About this area

Lisbon

Located in Lisbon's Lisbon City Center neighbourhood, Hotel Dom Carlos Park is in the city centre and near a metro station. Museum of Art, Architecture, and Technology and National Coach Museum are cultural highlights, and some of the area's notable landmarks include Marquis of Pombal Square and Estrela Basilica. Don't miss out on a visit to Lisbon Zoo. Guests love the hotel's convenience for public transportation: Marques de Pombal Station is 4 minutes on foot and Parque Station is 8 minutes.
Popular Location

What's nearby

  • Marquis of Pombal Square - 3 min walk
  • Edward VII Park - 5 min walk
  • Cinemateca Portuguesa Museum - 8 min walk
  • Botanical Garden - 15 min walk
  • Rossio Square - 19 min walk

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 18 min walk
  • Lisbon (LIS-Humberto Delgado) - 20 min drive

Restaurants

  • Andaluz - 3 min walk
  • Alto Minho - 4 min walk
  • Olá Népal - 4 min walk
  • Pizzaria Luzzo Santa Marta - 5 min walk
  • Open Brasserie Mediterrânica - 5 min walk

About this property

Hotel Dom Carlos Park

3-star Lisbon hotel in Lisbon City Center, walk to Marquis of Pombal Square
Along with a bar/lounge, this smoke-free hotel has a meeting room and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 76 soundproofed rooms feature free WiFi and minibars. LCD TVs come with cable channels, and other amenities that guests will find include hairdryers and laptop-compatible safes.
Hotel Dom Carlos Park offers 76 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with premium cable channels. Bathrooms include a bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 per person
  • 1 bar

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • A meeting room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 April 2021 to 5 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dom Carlos
Dom Carlos Park
Dom Carlos Park Hotel
Dom Carlos Park Lisbon
Hotel Dom Carlos
Hotel Dom Carlos Park
Hotel Dom Carlos Park Lisbon
Hotel Dom Carlos Park Hotel
Hotel Dom Carlos Park Lisbon
Hotel Dom Carlos Park Hotel Lisbon

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 182 out of 552 reviews
5 - Excellent 33%
Rating 4 - Good. 289 out of 552 reviews
4 - Good 52%
Rating 3 - Okay. 67 out of 552 reviews
3 - Okay 12%
Rating 2 - Poor. 13 out of 552 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 552 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Clean room, yet, old furnished, no table in room. No coffee/tea in room. The worst thing was that we requested to reduce a day, few hours after closing but they refused. I find this very non friendly from their marketing manager.
Stayed 5 nights in Feb 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Excellent location. Decent breakfast. Clean room.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and good breakfast
Everything was as expected. Only the room was very warm, maybe be the air conditioning wasn’t fully working? It was bearable so not worth mentioning.
Stayed 3 nights in Feb 2020

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
6 days in Lisboa
This hotel is... I would say a traditional European hotel. Emphasis on “traditional”. The rooms are very outdated and small. The service was good, they were friendly and for the most part spoke or at least understood English. Do not count on the breakfast they serve, we found it to be poor quality and very limited, serving the exact same thing every morning. One good thing about breakfast is they leave it opened until 11:00am. The safe box in our room did not work, they finally fixed it 2 days before we left. They offered to switch our room, but we chose not to since we arrived very early in the morning after an 8 hour flight and were exhausted. Another thing to keep in mind, which we did not consider, is that staying right in the middle of the city comes with advantages, like the ability to walk everywhere, but also with disadvantages, like the constant noise of motorcycles, cars, police, etc. Keep in mind there is no parking at the hotel, so if you rent a car, like we did, be prepared to pay for parking on the street every day.
Stayed 6 nights in Jan 2020