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Castilho House

Photo gallery for Castilho House

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In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board
In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview of Castilho House

Private host

Castilho House

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Rua Castilho, nº 67 - 5º Andar, Lisbon, 1250-068

Explore the area

  • Popular LocationMarquis of Pombal Square5 min walk
  • Popular LocationEl Corte Ingles Mall16 min walk
  • Popular LocationBotanical Garden16 min walk
  • AirportLisbon (LIS-Humberto Delgado)17 min drive

Choose dates to view prices

About this area

Lisbon

Castilho House is located in Lisbon City Center, a neighbourhood in Lisbon, and is in the city centre and near a metro station. Lisbon Cathedral and Castle of Sao Jorge are notable landmarks, and some of the area's popular attractions include Lisbon Zoo and Lisbon Oceanarium. Looking to enjoy an event or a game while in town? See what's happening at Jose Alvalade Stadium or Estádio da Luz.

What's nearby

  • Marquis of Pombal Square - 5 min walk
  • Cinemateca Portuguesa Museum - 7 min walk
  • Amoreiras Shopping Center - 10 min walk
  • El Corte Ingles Mall - 16 min walk
  • Botanical Garden - 16 min walk

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 20 min walk
  • Lisbon (LIS-Humberto Delgado) - 17 min drive

Restaurants

  • La Trattoria - 4 min walk
  • Leitaria Lisboa - 4 min walk
  • The Great American Disaster - 5 min walk
  • Sabor e Arte - 5 min walk
  • Everest Montana - 5 min walk

About this property

Castilho House

3-star Lisbon bed & breakfast in Lisbon City Center, near Commerce Square
Along with a computer station, this smoke-free bed & breakfast has tour/ticket assistance and multilingual staff. WiFi in public areas is free. All 8 soundproofed rooms feature free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities that guests will find include hairdryers and safes.
Castilho House offers 8 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Airport shuttle available

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 7.5 per person
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Portuguese
  • Spanish

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day.
Cots (infant beds) are available for EUR 15.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 7.5 per person (approximately)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host, not a professional engaged in trade or business
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard and cash
Safety features at this property include a smoke detector
Property registration number 1821/AL

Property is also known as

Castilho House B&B Lisbon
Castilho House B&B
Castilho House Lisbon
Castilho House
Castilho House Lisbon
Castilho House Bed & breakfast
Castilho House Bed & breakfast Lisbon

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 55 out of 93 reviews
5 - Excellent 59%
Rating 4 - Good. 33 out of 93 reviews
4 - Good 35%
Rating 3 - Okay. 4 out of 93 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 93 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 93 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

3.9/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Disliked: Staff & service, room comfort
Multiple issues
A very disappointing experience. Overall: The place is freezing and quite dark. It’s essentially converted from a large apartment and is not equipped to function well as a guest house. Room: Neither bedroom nor bathroom had proper ventilation. The bathroom wall/window had a lot of condensation and our clothes felt damp constantly. The room was clean. Breakfast: Space was freezing so we had to bring food into our room to eat. No hot food, mostly sliced up pastries/bread, some fruit. Service: Terrible. Staff are not helpful, do not communicate well in English. For example: the A/C in our room was not functioning when we moved in. We called staff member who became quite frustrated pressing all the buttons. She then left and never returned to resolve the problem. We figured out how to operate the A/C (by googling its manual). Overall there was minimal effort to help us have a comfortable and enjoyable stay. My impression is that this place is ran by someone with little or no experience in professional hospitality.
Stayed 4 nights in Jan 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, amenities
Old building Old elevator Hard to get the staff Old floor and faucet didn’t work
Stayed 1 night in Oct 2019

3/5 Okay

Travelled with partner
Liked: Staff & service
The location was good being 10 mins walk to a metro station and 2 mins to a good Italian restaurant. The room was pleasantly large but it smelt of drains and the bathroom toiletries were very basic. The view was of a dingy courtyard. Breakfast was very simple and served in a too small a room so guests were squashed in together and dirty dishes were piled up in a sink next to the food.
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel in the heart of Lisbon
Great for the money. Good location; friendly and helpful staff. It's a small place, and a bit noisy in the morning with the staff serving breakfast, etc. Rooms are small, but have everything you need. It functions more like a bed & breakfast than a typical hotel.
Stayed 5 nights in Oct 2019