Front of property

Reviews of Belém Tejo - Setubalense

2 out of 5
Belém Tejo - Setubalense
Rua de Belem, 28, Lisbon

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 367 reviews" "
Rating 8 - Good. 163 out of 367 reviews" "
Rating 6 - Okay. 38 out of 367 reviews" "
Rating 4 - Poor. 10 out of 367 reviews" "
Rating 2 - Terrible. 3 out of 367 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Juliana

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Great location. Bedroom and bathroom are outdated.
Stayed 1 night in May 2024

8/10 Good

Beth

Travelled with family
Liked: Staff & service
Great location for all the historical sites. We even saw the president in his motorcade drive by and the changing of the guard. The very famous bakery is just a steps away. It was a really cool old building with a pretty but tiny balcony.
Stayed 2 nights in Apr 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was ok,
Stayed 1 night in Apr 2024

10/10 Excellent

Xiaochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location!
Stayed 3 nights in Oct 2023

8/10 Good

Jialing Y

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not luxury but very clean and large room for budget stay , convienice to everywhere and find eating .
Stayed 2 nights in Oct 2023

10/10 Excellent

Laurie P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Deborah

Stayed 1 night in Oct 2023

10/10 Excellent

Ernest, Invermere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Sep 2023

8/10 Good

yanfang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was very nice and made a big helping
Stayed 2 nights in Sep 2023

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Elena

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the area/surroundings. I didn’t like the bad smell of the courtains: it was hard to sleep with the smell.
Stayed 1 night in Sep 2023

10/10 Excellent

Telma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and the hotel location is perfect! Will be back for sure
Stayed 2 nights in Sep 2023

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities, room comfort
Clearness might be better. The rest match the price.
Stayed 9 nights in Aug 2023

10/10 Excellent

Maria Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely outstanding! The location is great for tourists who want to explore Lisboa. It was a perfect place to rest and recharge from long days of checking the city out. As well, the staff were really nice and pleasant. I will definitely be coming back. Its not a fancy hotel but for sure its cozy and nice . This is the place you definitely want to stay !!!
Stayed 5 nights in Aug 2023

8/10 Good

Gaby, Laval

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully renovated and in excellent condition. Wifi goes off and on sometimes
Stayed 2 nights in Aug 2023

4/10 Poor

Laura

Disliked: Staff & service
Very disappointed on the advertisement of check out at noon and then they tell you: "oh is different on the summer and different on the weekend, you need to check out at 10: 00 am." And when I asked about the also offered amenities of luggage storage. The clerks limited to point at the sign where they are now part of other company and they charge you additional for that service. I tried to contact Expedia but they don't have an international customer service and SIM card only allowed calls on Spain at that point. That is called false advertisement on many other countries. I pay a price on Expedia that I discovered was above what they were charging to last minute customers too. It has already a very late check in time compared with other places 4:00 PM. The convenience of the location was killed by the shorting on the time you ca really stay at the hotel and the non courtesy of the employee. It was like even answering a question was a bother for him. So, you can find many other places with better desk service on the area as I found out walking that afternoon on Belem.
Stayed 1 night in Jul 2023

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone in Portugal was very hospitable. Everyone was very helpful when it came to finding places etc. I would definitely visit Lisboa and Sintra again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Claudia

Stayed 1 night in Jun 2023

10/10 Excellent

Zilia

Stayed 1 night in May 2023

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service
All good, but room was smaller than expected. And furnishings dated.
Stayed 3 nights in May 2023

8/10 Good

Bernardette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was excellent! The room was very clean and the staff friendly & helpful. If I had to pick at something it would be the showerhead being so small and had to be handheld.
Stayed 1 night in May 2023

8/10 Good

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good locations big rooms clean but no tea or coffee or drinking water no cafe
Stayed 2 nights in Apr 2023

8/10 Good

karl alexander hermann

Stayed 1 night in Apr 2023

8/10 Good

Emmanuel

Travelled with partner
Liked: Cleanliness, amenities
Quiet and clean, but no atmosphere
Stayed 1 night in Apr 2023

8/10 Good

Nneoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel, clean, and friendly staff who spoke Portuguese and English. I was pleasantly surprised about how close some of the tourist attractions were to the hotel espically the Pasteis de Belem, Mosterio dos Jeronimos, less then a 10 minute work. It was easy to get to the attractions further a field, you could take a taxi or catch a bus

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay: the staff were friendly, the room was clean and the location was both convenient and close to public transit.
Stayed 6 nights in Mar 2023

6/10 Okay

Jerson

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
All in all the property served its purpose if it’s just to shower and sleep. WiFi terrible so not great for my kids even though there was an WiFi extension above our room door! Can’t complain about the location but everything else is just standard.
Stayed 2 nights in Apr 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Loved it here. Good price, close to everything interesting in Belém. Very clean and spacious. Excellent value.
Stayed 1 night in Mar 2023

8/10 Good

Bingwei

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff. Room is spacious and has all I need. Convenient location for all the attractions and good local restaurants in Belém. Nice parks around and just a short walk to the seafront to relax. Public transport to city centre takes about half an hour. At busy times you might struggle to board the first tram or bus, or have to stand, but you'll make that journey anyway if you want to visit both Belém and the centre. I enjoyed my stay very much.

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and welcoming. Nice helpful staff.
Stayed 2 nights in Dec 2022

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable accommodations close to all of the Belem tourist sites!
Stayed 2 nights in Dec 2022

8/10 Good

Juan

Stayed 2 nights in Nov 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient being close to everything.
Stayed 5 nights in Sep 2022

10/10 Excellent

zulma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very well located. The Tomas are small but is the perfect place to be. Near everything
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are fantastic
Stayed 2 nights in Jul 2022

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay here. They give us a triple room very clean with a nice little balcony. Very well located.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities
Very centrally located in Belem area!
Stayed 1 night in Jun 2022

10/10 Excellent

Amey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property was the location. It was walking distance to most places we wanted to visit and great places to eat right there within minutes.
Stayed 2 nights in Jun 2022

8/10 Good

patrice

Stayed 1 night in Jun 2022

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location! Easily walkable to key landmarks, cafes, and river areas. The building features beautiful historic and ornate staircase and ceilings. Beds were very comfortable and room was spacious.
Stayed 1 night in Apr 2022

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, room comfort
Decent and friendly well located hotel
This is an older hotel, so a bit worn around the edges, but the location is excellent, the staff friendly, rooms are spacious and clean, and generally this was a great value stay. Loved the mini balcony and view. I'm not a fan of quilts on beds - they seem unhygienic to me - but otherwise no faults here and I would go back!
Stayed 3 nights in Apr 2022

8/10 Good

Thomas Joseph Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Jan 2022

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to visit Lisbon Adjacent to Pasteis de Belem
Stayed 6 nights in Nov 2021

10/10 Excellent

Almeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, awesome staff traveled with my mother who’s 90, let me stay a bit later after check in at no charge Service was great, always stay at this place
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, buses close by Beautiful rooms and beautiful views
Stayed 2 nights in Jul 2021