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Overview of 9HOTEL MERCY

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Featured image
View from Room
Premium bedding, minibar, in-room safe, soundproofing
Premium bedding, minibar, in-room safe, soundproofing
32-inch flat-screen TV with digital channels, TV, iPod docking station

9HOTEL MERCY

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationRossio Square7 min walk
    Popular LocationCommerce Square13 min walk
    Popular LocationLisbon Cathedral (Se)14 min walk
    AirportLisbon (LIS-Humberto Delgado)21 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun, Nov 01 2020 - Sun, May 09 2021.

Executive Double Room

3.7/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

4.5/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Club Double Room

4.5/5 guest room rating
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

4.7/5 guest room rating
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite (Mercy)

5/5 guest room rating
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Lisbon

Located in Lisbon's Bairro Alto neighbourhood, 9HOTEL MERCY is in the city centre and near the boardwalk. Se and Castle of Sao Jorge are notable landmarks, and the area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach. Check out an event or a game at Estádio da Luz, and consider making time for Lisbon Zoo, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Rossio Square - 7 min walk
  • Santa Justa Elevator - 7 min walk
  • Carmo Convent - 8 min walk
  • Commerce Square - 13 min walk
  • Lisbon Cathedral (Se) - 14 min walk

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Lisbon (LIS-Humberto Delgado) - 21 min drive

Restaurants

  • Le 9 Bar — 1 min walk
  • Rooftop bar — 1 min walk

About this property

9HOTEL MERCY

4-star Lisbon hotel in Bairro Alto, walk to Rossio Square
This smoke-free hotel features a bar/lounge, coffee/tea in a common area and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 47 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, guests will find flat-screen TVs with digital channels, and other amenities include minibars and room service.
9HOTEL MERCY offers 47 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 32-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 17 for adults and EUR 17 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 November 2020 to 9 May 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 17 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Can I cancel my reservation for free at 9HOTEL MERCY and receive a full refund?
Yes, 9HOTEL MERCY offers free cancellation on select room rates, because flexibility matters! Please refer to 9HOTEL MERCY cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at 9HOTEL MERCY?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at 9HOTEL MERCY on 13 May 2021 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is 9HOTEL MERCY pet-friendly?
No, pets are not allowed at this property.
What time is check-in at 9HOTEL MERCY?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at 9HOTEL MERCY?
Checkout is at noon.
Does 9HOTEL MERCY provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is 9HOTEL MERCY located?
Located in Bairro Alto, this boutique hotel is within a 10-minute walk of Fado in Chiado, Rossio Square, and Santa Justa Elevator. Carmo Convent and Mercado da Ribeira are also within 10 minutes. Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 500 out of 909 reviews
5 - Excellent 55%
Rating 4 - Good. 342 out of 909 reviews
4 - Good 38%
Rating 3 - Okay. 46 out of 909 reviews
3 - Okay 5%
Rating 2 - Poor. 15 out of 909 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 909 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the kindness and helpfulness of the staff and the breakfast was delicious. Staff also at breakfast was excellent. Location of the hotel also, though we could not enjoy it because of the virus.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good was: great location, very comfy base, lovely bar. Not so good was: noisy cobbled street at front of hotel
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

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