Title: 1898 Home & Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # 1898 Home & Suites Guesthouse in Lisbon, near Castle of São Jorge ![Deluxe Double or Twin Room, Balcony | Balcony](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/d8af2068.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/415c429a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/dd82e754.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double or Twin Room, Balcony | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/200dadd2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/8c8317ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies 1898 Home & Suites provides a cozy retreat in central Lisbon with practical amenities including buffet breakfast and in-room WiFi. Guests can store luggage while exploring nearby attractions like Avenida da Liberdade, Rossio Square, and the historic Castle of São Jorge. 7.0 Good ## Popular amenities - Breakfast available - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 24 - Oct 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=29329015&PinnedHotelID=29329015&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Deluxe Double or Twin Room, Private Bathroom | View from room](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/abf08c47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Private Bathroom 8.0 Very good 1 review ### Highlights Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 151 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Deluxe Double or Twin Room, Balcony | View from room](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/d1a0b7ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 140 sq ft - City view - Sleeps 2 - 2 Single Beds OR 1 Double Bed ![Deluxe Double or Twin Room, Balcony | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/a3f5c1b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 150 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Deluxe Double or Twin Room, Private Bathroom | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/c52a5376.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Private Bathroom 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 161 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Economy Double Room, No Windows | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/872931b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, No Windows ### Highlights Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 129 sq ft - Sleeps 2 - 2 Single Beds OR 1 Queen Bed ![Economy Double Room, Private Bathroom, City View | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/4bd26d17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Private Bathroom, City View ### Highlights Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 86 sq ft - City view - Sleeps 2 - 1 Double Bed ![Economy Double Room, No Windows | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/66a22176.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, No Windows ### Highlights Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 107 sq ft - Sleeps 2 - 1 Double Bed ![Economy Double Room, No Windows | Free WiFi](https://images.trvl-media.com/lodging/30000000/29330000/29329100/29329015/746059c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, No Windows ### Highlights Air conditioning Heating Private bathroom Smart speaker Daily housekeeping Mobile key entry - 86 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7230000/7229000/7228911/f0a7778e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PortoBay Liberdade Lisbon City Center - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 1,010 reviews £171 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Lisbon-District-Hotels-PortoBay-Liberdade.h7228911.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178278&destination=Lisbon District&destType=MARKET&latLong=38.7123,-9.13833&searchId=43af5d10-0d08-4b92-a1e2-7eb9587a64e9&top_cur=GBP) Ad ![Classic Single Room | Individually decorated, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/59000000/58950000/58948700/58948669/78c79ab3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Stay Hotel Lisboa Aeroporto Loures - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-1898-Home-Suites.h29329015.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLisbon-District-Hotels-1898-Home-Suites.h29329015.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.72312%2C-9.13434&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cJmR8atLl2mNz596mXeFiz30SfM=) R. Palmira 13, Lisbon, Lisboa, 1170-210 #### What's nearby - Avenida da Liberdade - 13 min walk - 0.7 miles - Rossio Square - 13 min walk - 0.7 miles - Castle of São Jorge - 13 min walk - 0.7 miles - Santa Justa Elevator - 17 min walk - 0.9 miles - Commerce Square - 2 min drive - 1.4 miles #### Getting around - R. Maria Andrade Stop - 1 min walk - Rossio Station - 16 min walk - Lisbon (LIS-Humberto Delgado) - 22 min drive #### Restaurants - ‪A Padaria Portuguesa - ‬2 min walk - ‪Marisqueira do Lis - ‬2 min walk - ‪Dois Corvos - ‬2 min walk - ‪Thank You Mama - ‬3 min walk - ‪Capri - ‬2 min walk ## About this property ### 1898 Home & Suites Guest house near Castle of São Jorge Located close to Avenida da Liberdade and Rossio Square, 1898 Home & Suites has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Buffet breakfast (surcharge), express check-out and a TV in reception - Luggage storage Room features All guest rooms at 1898 Home & Suites feature perks, such as air conditioning and smart speakers, in addition to amenities, such as free WiFi. Other amenities include: - Smart speakers, heating and daily housekeeping ## Similar properties ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/97000000/96350000/96340300/96340278/dd563100.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Succeed Campo Pequeno Suites Lisbon City Center - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 8.0 Very good 252 reviews £70 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=96340278&PinnedHotelID=96340278&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/37000000/36780000/36772300/36772284/3b0b1d03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Lisbon Hostel Intendente Lisbon City Center - Free WiFi - Air conditioning - Breakfast available - Bar 9.0 Wonderful 370 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=36772284&PinnedHotelID=36772284&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double or Twin Room, Shared Bathroom | Laptop workspace, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/39000000/38840000/38835900/38835855/0881597d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chalet D Ávila Guest House Lisbon City Center - 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4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=93092513&PinnedHotelID=93092513&HadPinnedHotel=true®ionId=-1&adults=2) ![Library](https://images.trvl-media.com/lodging/34000000/33290000/33289000/33288979/d31d7870.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Selina Secret Garden Lisbon - Hostel Lisbon City Center - Pool - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 252 reviews £71 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=33288979&PinnedHotelID=33288979&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking ### Food and drink - Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: EUR 10 per person ### Things to do - TV in common areas ### Conveniences - Luggage storage - Shared microwave - Shared refrigerator - Virtual front desk ### Guest services - Housekeeping (daily) ### Accessibility - No lift ### More - Designated smoking areas ## Room amenities ### Bathroom - Shower - Towels provided ### Entertainment - Smart speaker ### More - Air conditioning - Heating - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Contactless check-in and check-out are available Minimum check-in age - 15 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation A virtual front desk provides assistance to guests ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children 17 and younger are not allowed at this property; all guests older than 17 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 61089/AL If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Children 17 years old and younger are not permitted at this property ### Property is also known as 1898 Home Guesthouse Lisbon 1898 Home Lisbon 1898 Home Suites 1898 Home Suites 1898 Home & Suites Lisbon 1898 Home & Suites Guesthouse 1898 Home & Suites Guesthouse Lisbon ## Frequently asked questions ### Is 1898 Home & Suites pet-friendly? > No, pets are not allowed at this property. ### How much is parking at 1898 Home & Suites? > Limited spots are available. ### What time is check-in at 1898 Home & Suites? > Check-in start time: 3:00 PM; check-in end time: 1:00 AM. ### What time is check-out at 1898 Home & Suites? > Checkout is at 11:00 AM. ### Where is 1898 Home & Suites located? > Located in Lisbon City Center, this guesthouse is within 1 mi (2 km) of Castle of São Jorge, Rossio Square and Avenida da Liberdade. Santa Justa Elevator and Commerce Square are also within 1 mi (2 km). R. Maria Andrade Stop and R. Maria Stop are within a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## 1898 Home & Suites Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 34 8 - Good 36 6 - Okay 22 4 - Poor 13 2 - Terrible 18 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.0/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Elizabeth 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A small but comfortable room! Great if you have a short stay in Lisbon. The building is in a very walkable location, not quite in the main city center but not too far away either. The two things that we noticed was that the walls are a little thin and the bathroom was very small, again, fine if it's just for a few days but if you are staying longer you may want something with a little more room. ##### Elizabeth Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Agnes 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and tidy and enough for a single person. The shower is a little small but still good. Walls are a little thin as you can hear the other guests that are near the room. Still a great room and close enough walk to the centre of town. ##### Agnes Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Christian 8 Jul 2025 Liked: Property conditions & facilities In a decent walking and transit location to many spots, lots of natural light. The big issue was the smell outside the room. Thankfully just outside but still smelled awful, like a leaky sewer pipe ##### Christian Stayed 3 nights in Jun 2025 ### 6/10 Okay #### marilou 4 Jun 2025 Liked: Cleanliness The room was very small, no place for the luggages and the private bathroom was juste a shower in the room. We waited a very long time before we could enter the place. An AI bot told us how to access keys to our rooms because the codes to unlock the door never worked and the staff was unreachable. ##### marilou Stayed 3 nights in May 2025 ### 10/10 Excellent #### marina 23 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In an interesting city center. ##### marina Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Luiz 8 Aug 2024 Simple and good ##### Luiz Stayed 2 nights in Aug 2024 ### 8/10 Good #### Fabienne 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was clean, look just like the pictures. ##### Fabienne Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Aurélie 5 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome! ##### Aurélie Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Heghine 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great, near to metro station and center. There is a nice place to have coffee not far from the place, just 5 min, as well as supermarket. The only minus - there is no elevator. ##### Heghine Stayed 2 nights in May 2024 ### 10/10 Excellent #### Tiago 1 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing stay at this property! The room was impeccably clean, the staff was incredibly friendly, and the amenities were top-notch. The only drawback was the limited parking nearby, which was a bit inconvenient. Despite that, I highly recommend this wonderful property for a fantastic overall experience! ##### Tiago ### 8/10 Good #### Buddhi 5 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is overall good but small bathroom & breakfast really not a good ##### Buddhi Stayed 2 nights in Apr 2023 ### 8/10 Good #### Verified traveller 13 Feb 2023 Liked: Cleanliness, staff & service, amenities Good service. The was one bed instead of two on our first night but the staff fixed the situation the next night. Very clean & friendly. ##### Verified traveller Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Darryl 19 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Over priced for the location and accommodations. Very close to a run down area of town. Pretty disappointing. ##### Darryl ### 10/10 Excellent #### Nashmil 16 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A perfect hotel This is a very good hotel, newly renovated and super nice and helpful staff. There is a Whatsapp number that you can text the hotel and ask your questions which is pretty awesome when you are stuck somewhere. The rooms are very fresh and clean. The location is great, very close to the city center and close to couple of nice restaurants if you don’t want to go to touristic restaurants. Don’t forget to ask for restaurant recommendations from the staff! The breakfast was very very nice too. All in all we are very very happy with our stay and recommend it. ##### Nashmil Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Piet 18 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hosts at the property are super friendly and helpful. They are always available when needed via phone call. Even after my departure I had forgotten some important documentation papers in my room and the hosts contacted me directly to make arrangements with me to send it back to me. I really appreciate this service as it proves once again the good heart of the hosts and how trustful they are. I will surely pay a visit again in the future🥰☺️👍 ##### Piet Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Faraz 19 Sept 2024 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities The room was uninspiring but fine. What really got on my nerves was the filthy balcony with slot of bird poop everywhere, we literally had to cover out seats with plastic bags to not sit on bird crap. The breakfast was so not worth it if your vegan, vegetarian or on a gluten-free diet. for 7€ per person we got some cornflakes, one bread, one stick of butter, some chess and ham. The neighbourhood was okay, alot of trash and homeless people near the main street. Alot of very good indo-pakistani food and subway station near the hotel was the only positive thing. ##### Faraz Stayed 8 nights in Sep 2024 ### 2/10 Terrible #### GEOFFREY 7 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't ever stay here My stay was horrible. The room looked nothing like the pictures. There was a fake window that shone light into my room from another room. I could not stand in the bathroom. The shower had no hot water. The air conditioner did not work. There was no headboard on the bed and the wall was covered in guck ##### GEOFFREY Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Anabela 7 Dec 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Ive sent several emails with pictures showing the unsafe room conditions at the 1898 suites. I was unable to stay in the room since the lock on the second door did not work and only had a wood bench to cover the entrance which I did not feel safe with. I have video footage as well if you need to review any further documentation. sent a couple emails to Orbitz with pictures and videos and I am still awaiting my refund... ##### Anabela Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Benjamin 18 May 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities WOULD NOT RECOMMEND THIS HOTEL TO ANYONE! We arrived around 12:40am (check-in available until 1am) after a late flight and delays at passport control. The self check-in was unclear—stressful in a new country so late. We messaged via WhatsApp to confirm our room number, and they replied quickly. But the room was filthy. The bed was clearly used, linens unchanged, trash overflowing, dirty dishes out. We messaged again and were pushed into a chatbot loop saying, “this issue has been reported.” No help. No human response. We called Expedia, who contacted the hotel—only for the hotel to hang up on them. They refused to help, saying it was “too late,” despite us contacting them before the check-in window closed. By 2:30am, exhausted and stuck, we had to sleep in a dirty bed. It felt unsafe and disgusting. The next morning, they claimed it was a “misunderstanding” and we were in the wrong room—even though they confirmed that exact room the night before. The “correct” room was tiny. It felt like they squeezed a bed, shower, toilet, and sink into what should’ve been a storage closet. We lost half a day of our trip trying to resolve this before moving to a new hotel just to feel comfortable. The hotel failed on every level—cleanliness, service, and basic hospitality. Do not book here. No matter how good the price may seem or how good the photos look, it is absolutely not worth the risk. ##### Benjamin Stayed 3 nights in May 2025 ### 2/10 Terrible #### Carla 19 Sept 2023 Disliked: Staff & service, amenities, property conditions & facilities Bad experience. Definitely won't stay here again. The place claims to be a "hotel" and we booked it because it said it had a front desk and also had a luggage care service. However, the place is actually a huge apartment converted into a "hotel" and there is never anyone inside the facilities to provide a kind of front desk and the suitcases were actually left in the living room of the place, without any care and vulnerable for any guest to take them or open them. During the time I stayed, the main door lost power and we couldn't get in. That day we called by phone, wrote by WhatsApp and contacted the "hotel" by Expedia and received no response. It wasn't until the next day that they wrote us an apology. That day we entered thanks to other guests who knew that there was a key under the mat. (extremely insecure) The room is too uncomfortable and the photographs are obviously professional and show the place much more beautiful than it is. But for the price we were paying we didn't give it any importance. However, it is important to know that it is not possible to have an open suitcase in the room floor, you can only open your suitcase if you place it on the bed. It is really very small, to the point of being very uncomfortable. ##### Carla Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### kattia 15 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nada era como sale en las fotos No se podía caminar en el cuarto, olía feo, estaba la regadera con el indoloro juntos, estaba todo mojado Muy mala experiencia ##### kattia Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Hui Alise 7 Jul 2025 ##### Hui Alise Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Maria Lillian Jaber 28 Jun 2025 Disliked: Staff & service, amenities, property conditions & facilities Es una estafa, el precio alto, está en una zona terrible y miente sobre la ubicación, me tuve que salir a buscar otro horel ##### Maria Lillian Jaber Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Heike 5 May 2025 Liked: Cleanliness Disliked: Property conditions & facilities ##### Heike Stayed 6 nights in Apr 2025 ### 8/10 Good #### Lila 26 Apr 2025 ##### Lila Stayed 5 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Lisbon São Bento Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Lisbon-Sao-Bento-Hotel.h16124877.Hotel-Information) > > [My Story Hotel Augusta](https://www.expedia.co.uk/Lisbon-District-Hotels-My-Story-Hotel-Augusta.h33222728.Hotel-Information) > > [The Editory Riverside Hotel, an Historic Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-The-Editory-Riverside-Hotel.h73107642.Hotel-Information) > > [Hotel Vincci Baixa](https://www.expedia.co.uk/Lisbon-District-Hotels-Vincci-Baixa.h2219907.Hotel-Information) > > [Rossio Plaza Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Rossio-Plaza-Hotel.h71732091.Hotel-Information) > > [Browns Central Hotel](https://www.expedia.co.uk/Lisbon-District-Hotels-Browns-Central-Hotel.h8717258.Hotel-Information) > > [My Story Hotel Tejo](https://www.expedia.co.uk/Lisbon-District-Hotels-My-Story-Hotel-Tejo.h3848265.Hotel-Information) > > [Palácio do Governador - 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