"Habitación muy amplia, lo que hace que se esté cómodo, se duerme muy bien, sin ruidos, parking, en el centro, chalet de piedra con el estilo de montaña y moderno. Personal amable, por teléfono te atienden muy bien. "
"Beautiful hotel with great staff. A special mention to Joseph from Mexico who speaks great English and took care of my special dietary requirements. "
"Do not recommend for non-Spanish speakers. The hosts are lovely and the hotel is nice and clean, but communication for English speakers is tricky. Maybe if you speak French or Italian it could also work, but just FYI, none of the staff speak a word of English. But it’s pretty much like that in the entire Val d’Aran."
"Bien ubicado pero trato desagradable con personal, mando sin pilas, ventana estropeada la cual indica que si la acabas de romper pagas 1000 euros, faltan bombillas..."
"The staff went above and beyond to ensure I enjoyed my stay. I had to leave really early and they prepared a breakfast for me and left it at the desk. Would definitely stay here again."
"A lovely little spot in the Pyrenees. Incredibly charming and beautiful. Overlooks a Romanesque church, with views of spectacular mountain scenery. The proprietors are lovely and provide a wonderful breakfast."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"The hotel is modern with 5 min walk to the center. View over looking Vielha is amazing. However sound isolation could be further improved to have a more comfortable stay."
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
