Lincoln Park

I didn't really have any issues with the staff here - I'd like to start out with that because most of the issues are outside their control. I really didn't like the room. It was very outdated with stains on the couch, carpet, and all over the ceiling and walls. The bathroom is especially outdated, with a very stained tub that's cracking and peeling everywhere. The showerhead is very old and caked in water damage/rust as well. The bathroom has no vent, which is bad for mold. The bathroom door opens towards the toilet and leaves almost no room for you to air out the bathroom or even get inside. It's very tight. The ceiling has cracks everywhere and there are carpet baseboards that look very gross and dirty....some near the AC looked wet. Several surfaces were not wiped down well and had fibers/dust on them. The hallway smelled like a bathroom to me....not sure what was going on there. Location is bad. It's a bad neighborhood. I should've investigated that first. I won't stay here again, but it wasn't necessarily one of the worst places I've stayed. I can see why there is a sufficient discount right now.

Gorgeous hotel! Amazing first impression when we walked in. Very sexy romantic ambience. Amazing customer service! Asked to have room upgraded and were immediately accommodated with complimentary upgrade to a suite with beautiful view. Pool is so nice with outside bar. Amazing restaurant, Monarch! Only teeny downside was we found a dead cockroach in our room, but we forgive 😝🙈🙏💎 Will stay again!!