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Reviews of Las Casitas de Playa Negra

3 out of 5
Las Casitas de Playa Negra
300 mts before entrance to Puerto Viejo, End of Kaya's Place Road, Cahuita, Limón

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 10 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A unique experience in Costa Rica
Travelling around CR for nearly a month we wanted to book somewhere near the party town of Puerto Viejo to bring in the New Year. So, we paid way over the odds to get this place for 5 nights. Our initial impressions were terrible - smelly and uncared for. However, the owner was quick to swap out our broken fridge and fix the hot water, and so we decided to stay and make the most of it. But not a friendly, welcoming chap!! Each of the two bedrooms had two double beds taking up nearly all the floor space, so we laid our cases on one bed each (nowhere to hang up our clothes, not even any drawers). There was a 4" space between the bed frames, so shins got bruised if we got up in the dark. The mattresses and pillows smelled the way you might find in a backpackers hostel so we slept on our own large beach towels. The good things about the place were: 1) on the edge of the rainforest, which to be fair, could account for the damp, dank smell, and the howler monkeys, 2) the hot water for showering, although we never could get the kitchen sink tap/faucet to work - see previous reviewers. 3) Great WIFI. The worst thing was the total lack of communication from the owner during/after our stay. We paid in cash, but he refused to confirm this to Hotels.com despite several phone calls and emails. And we were awakened by loud shouting/fighting (from the owner?) 3 out of the 5 mornings. Frightening! The fact he wanted cash or charge 8% for card was another 1st !! Pura Vida NOT!
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Far enough from the main street and waking up to the songs of birds. Large space. Need to invest in the property and be responsive to customers. Walls were grungy and mgmt never responded to request to fix sink's faucet, as no water came out.
Stayed 5 nights in Feb 2019

8/10 Good

Brandi, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I was not pleased with was the 8% fee for using a card. I looked online and did not see this fee, and I did not have cash- so I had to pay, and it was too late to look for other accommodations. Please be aware when booking. I was only here one night, but it has an apartment setup for cooking, etc. Long-term stay. No complaints about the setup. There is netting and screens on the windows. I didn't lock the windows, and a cat was sitting at the table when I returned...and didn't want to leave, lol.
Stayed 1 night in Jun 2018
Response from Nacho on 15 Jul 2018
Gracias por sus comentarios

6/10 Okay

Verified traveller

Disliked: Staff & service
The room was good for the price, but the owner was very unfriendly.
Stayed 2 nights in May 2018
Response from Nacho, gerente on 8 Jun 2018
Su comentario no tiene validez si lo pone anónimamente. No tengo manera de defenderme.

8/10 Good

Christine

Liked: Staff & service, room comfort
Great quiet location in attractive garden setting
Stayed 3 nights in Feb 2018
Response from Nacho on 5 Apr 2018
Gracias

2/10 Terrible

Jen, Dominicalito, Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE! AWFUL EXPERIENCE!!!!
By far the worst experience at a hotel in my life!!! The owner was incredibly rude and insulting to me from the second I met him. Orbitz listed the hotel as pet friendly and there were no additional charges disclosed (and Costa Rica in general is very pet friendly and most places do not charge additional pet fees). I brought my two small (hypoallergenic) dogs with me, and after I checked in he came over and said he was going to charge me a cleaning fee that was MORE than the cost of the room. I asked if I could get my money back and go to a different hotel and he refused. Because I would not pay the ridiculously expensive extra cleaning fee, he told me he would trash my belongings as soon as I walked out of the room. I truly felt that my personal safety and the safety of my dogs were in danger if I stayed, and so I had to leave.
Stayed 1 night in Feb 2018
Response from Nacho on 6 Feb 2018
By far, the worst client I've ever had in my entire life. This person arrived with two dogs totally rude and without warning that he brought pets. We pet and with an extra charge for cleaning reasons for obvious reasons. This lady, to call her in some way, left the dogs loose in the garden. Their needs were made inside the hotel and they even did it inside the house, they also attacked my cats and in fact one of my kittens disappeared for two days because of the scare that took due to the TWO rude dogs of this woman. Before registration, the client was told that she should pay an extra and she agreed. The problem came later, when I complained that the dogs should be polite and respectful of the property, the apartment and other customers, but the response from the client was unpleasant and even came to insult and raise our voice. He also told us that he was not going to pay for his dogs because literally "I'm not going to pay because I do not want to," to which I had to inform him that he had called the police to come and solve the problem. Due to this, the client was scared and as she obviously knew that she was not right, she decided to leave the house dirty and smelling of dog, urine and animal waste in the garden. A SHAME OF PERSON. Not only is not satisfied with all the problem that generated us, but it has the impudence and shame to put a bad review. Madam, I hope you can read this. You are a bad person, a scoundrel and a liar above. He insulted me, he lied to me and he treated me very unpleasant and now he wants to make me look like a poor victim. In fact, this town is very small and I know the people who manage the place where you left after being in my accommodation and leaving it dirty and smelly. These people told me that they have tired of their dogs and of you and that I hope they never come back here. Shame on others ...

10/10 Excellent

Sarah

Liked: Staff & service, room comfort
Quiet night's stay in Puerto Viejo
It was lovely to have an apartment for the price of a room anywhere else. Spacious and airy, set back from the road and backing on to the jungle, making it quiet at night (though the howler monkeys might wake you up some mornings!) It was great to have a kitchen to have the option to cook meals too. Fantastic location, a short walk from the beach and town. Good service from the owners too - they can sort transfers, laundry and anything you need (though we didn't need to use this service) The only downside is the apartment is a bit grubby and tired-looking. The bathroom for example has rust stains and looks like it could do with a good scrub down with some bleach! The towels were also a bit thread-bare and had bleach marks on them. That said the room was cleaned every other day and it is good value considering the price we paid.

8/10 Good

Ans, SJO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I enjoyed every moment of the trip, it was a unplanned one, but still I enjoyed the fact that my room had a small kitchen, which is convenient when planning on cooking a meal and saving a couple bucks. There's also a refrigerator and dinning area within the small house. If you are looking to save some money on food and amenities this is one option to consider.

8/10 Good

Ruben

Liked: Room comfort
The property could be improved, but giving the price, the relationship value-cost is really good. Highly recommended for budget travelers.

8/10 Good

ShayZai, Vancouver, B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Good location, peaceful and quiet neighborhood, owner manages the property, price was very reasonable. If I go back to Puerto Viejo, I will stay here again!
Response from Nacho on 6 Oct 2016
Thanks!! Pura vida

6/10 Okay

Antonio, San Jose, Costa Rica

Disliked: Property conditions & facilities
Enough room for 4 people.
You get What you pay for. Cheap rates nothing fancy but good space and able to cook and make own meals.
Response from Nacho on 15 Nov 2016
Gracias

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
No hospitality Room not very clean Bugs all over the room

6/10 Okay

Dubzy, Denver, CO

Disliked: Cleanliness, staff & service
You get what you pay for...
I booked this hotel for a one night stay and paid about 42 dollars for the 2 bedroom apartment. While the pricetag was cheap, the location was phenomenal but accommodations were very meager. We checked in around 7pm, the place is gated and down a very long alley way. I wouldnt walk this stretch alone at night. The young lady who checked us in was not very friendly, gave us our keys, and then just turned around and left to her own room. Yes, there is a full kitchen and private bathroom, but the sewer system reminded me of deep Mexico. You know, that strong bathroom smell that permeates an entire house or block. There is no AC and only a couple standing fans. PV is a very very hot and humid area so depending on your comfort level, you might be able to sleep through the night or not. None of this really bothered me except for the sewer smell and how dirty the place was. Cob webs in all the rooms, dirt/dust, dead bugs and mosquitos buzzing around, the place was BADLY in need of a deep cleaning. I have roughed it in 3rd world countries so this wasn't too bad but if you have extra money, pay for a place with AC and better accommodations. I would only recommend this hotel if you are on an extremely tight budget.

8/10 Good

KATIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Lovely apartment, basic but clean and spacious. 2 minute walk to the beach.

10/10 Excellent

Bob, Steamboat Springs, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great family place, close to the beach
Great casitas for families. Nacho was super nice and responsive, and the location, a 4 minute walk to Playa Negra, can't be beat!

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, room comfort
Estadía en familia.
El lugar en general es muy lindo, súper limpio y cómodo, el único detalle fue que salía muy poca agua en la dicha y no tenían agua caliente.
Stayed 1 night in Jul 2022
Response from Nacho on 1 Aug 2022
Muchas gracias por sus comentarios. Les pido disculpas por el agua caliente, no sabía que no funcionaba. El día de hoy ya lo estamos solucionando

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2022
Response from Nacho on 28 Apr 2022
Muchas gracias, estamos para servirles

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, room comfort
Excelente todo
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from Nacho on 5 Apr 2018
gracias

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito y Cómodo
Buen hotel, muy cómodo y acogedor. Cuenta con 2 cuartos solo con abanicos, además tiene una sala pequeña, Tv, sofá-cama, mesa de comedor y cocina. Un baño privado bastante espacioso. El detalle es que está un poco más alejado de la playa. Pero realmente vale la pena.
Stayed 1 night in Oct 2017
Muchas gracias. Fue un placer

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beaucoup d'espace, très près de la plage + ville
Beaucoup d'espace à l'intérieur, parfait pour nos besoins. Très près du centre de Puerto Viejo et de la plage, se rendent facilement à pied.
Stayed 1 night in Jun 2017

10/10 Excellent

Vieyra Yiveni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente :)
Los departamentos son muy cómodos y amplios, el dueño del lugar es muy atento y amable con los huespedes, recomendable al 100%

6/10 Okay

cesaqui89, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente para grupos o familias
Lo más rescatable de la estancia en el hotel fue la comodidad de la habitación para los 5 integrantes de mi familia, aún así siento que nos hizo falta tener aire acondicionado. Otro punto a resaltar es el equipamiento de la habitación, con electrodomesticos, sabanas, toallas, agua caliente y fría. Por su parte, la amabilidad del personal es muy buena, muy atentos y comprensibles.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ærgerligt
Havde god kontakt med receptionen, som var meget hjælpsomme og venlige. Der var meget value for money, hvis man bare ledte efter er sted at overnatte. Desværre lugtede vores værelse så stærkt af kattepis at det var nærmest umuligt at være der, hvilket vi næsten skulle diskutere med receptionen, da de synes det lød meget underligt. Problemet blev fixet mens vi var ude med et sprøjt parfume.. Hvilket betyder at det ikke blev bedre. Rigtig ærgeligt

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo.....ofrece mucho por poco.
El dueño super amable y buena gente.

6/10 Okay

VA, Zwolle

Prima voor wat je betaalt

10/10 Excellent

Ruth, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Appartment in Strandnähe
Das Appartment ist geräumig und geschmackvoll eingerichtet. Es liegt nahe des Strands und eines Restaurants. Es gibt einen privaten Rasenplatz zur Mitbenutzung.

6/10 Okay

Jasmin

Liked: Cleanliness, staff & service
Clean but hot rooms and many ants
The hosts are very friendly and help a lot. The rooms are spacious. The price is very good for what you get. It's clean. But the fans are useless, so it's very hot during the night. There was also a loud generator next to our room. The insect nets in front of the window are of the cheapest kind, so there are maaany ants in the rooms. But the kitchen is well equipped and we used it a lot. In general, don't expext anything fancy or new. But the price is excellent and the hosts are really nice and help with anything.