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Reviews of Home2 Suites by Hilton Lexington Park Patuxent River NAS, MD

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 177 reviews" "
Rating 8 - Good. 40 out of 177 reviews" "
Rating 6 - Okay. 10 out of 177 reviews" "
Rating 4 - Poor. 4 out of 177 reviews" "
Rating 2 - Terrible. 2 out of 177 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 1 night in Feb 2024
Response from Rowena, GSM on 27 Mar 2024
Thank you, Ms. Christina for 5-star rating. Looking forward to seeing you again when you back in the area.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bailey C, Area Director of Sales on 6 Feb 2024
Thanks so much for the great review! We are pleased you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Rowena, GSM on 31 Jan 2024
Hello Mr. Morehead, Thank you for your perfect score rating. Looking forward to seeing soon when you get back the area.

8/10 Good

Aundria

Stayed 1 night in Jan 2024
Response from Rowena, GSM on 31 Jan 2024
Hello Ms. Aundria, How can we get a perfect rating? Anyway, I appreciate your time in giving us score. Hope to see you soon!

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff! Friendly and talkative and delightful. Clone them! Ha! Very nice, clean and spacious room. Great bathroom. There is a problem with ladybug insects getting into the room constantly this time of year. I killed at least 30 of them during 3 nights stay. We will be back next time visiting son at PAX NAS.
Stayed 3 nights in Nov 2023
Response from Brad Brown on 29 Nov 2023
My apologies on the ladybug invasion, it happened Southern Maryland wide.......... Thanks for the feedback, we sincerely appreciate it Alan

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, the service was the best, highly recommended.
Stayed 2 nights in Oct 2023
Response from Bailey on 30 Oct 2023
Thank you so much for the great review! We love hearing wonderful comments about the team and will be sure to pass along the kudos!- Bailey, Area Director of Sales

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bailey on 30 Oct 2023
Thanks for the great review! :)

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, helpful staff
Great service.
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick tripto Mary’s College
Good stsy, convenient to Mary’s college.
Stayed 1 night in Jul 2023
Response from Rowena, GSM on 17 Jul 2023
Hello Ms. Patricia!Thank you for your time to give feedback on your recent stay with us. What can we do to give us perfect score? If you be back in the area, please consider Home2 be your home away from home.

8/10 Good

Angela

Stayed 1 night in Jul 2023

10/10 Excellent

Johnny

Stayed 1 night in Jun 2023
Response from Rowena on 30 Jun 2023
Hello Mr. Johnny!Thank you for the perfect score given for your wonderful stay with us. Looking forward to welcoming Home you again!Stay Safe.Rowena, GSM

2/10 Terrible

Dale

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Overnight in a freezer
Made reservations for an accessible room due to inability to walk far being on oxygen and heart issues. Was given the last room at the end of a long hallway. Managed to get to the room only to find it 60 degrees inside. Called the front desk. They sent Cory over who tried his best to make it better but could not. Back down to the front desk for another room only to find out they are sold out. Cory wound up speaking to someone on the phone and went back to the room and tried something. It seemed to be getting warmer and with that being to only room and by now it's 11:30 we said we'll try it. Got a wake during the night and needed to put all the blankets in the room on as it was blowing cold air again but set on 80 degrees. The one girl at the front desk was really nice that night by dropping off a goodie bag of crackers and water and fruit for all or trouble. Could not wait to leave in the morning. Will NEVER stay at this facility again even though it is close to where our daughter moved to. I think a refund might be in order.
Stayed 1 night in Apr 2023

10/10 Excellent

Rayon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Bailey, ADOS on 17 Apr 2023
Thanks for a great review! We are so glad you enjoyed your stay and hope to welcome you back again soon. :) - Bailey CasselmanArea Director of Sales

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room, the heat did not work properly.our phone was broken
Stayed 1 night in Mar 2023
Response from Bailey on 14 Mar 2023
Thank you for your feedback! We are very sorry to hear about this experience and will make sure to address these deficiencies with the maintenance team. We appreciate you bringing these matters to our attention as we work to improve upon all of our guests' experiences. We hope to welcome you back again in the future.

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly place to stay!
We love staying here with our dog. The area around the complex has plenty of areas for your pooch. Also enjoyed the complimentary breakfast that they provide. It is conveniently across from the Naval Air Station, and is close to an assortment of restaurants. The value was great considering it's a Hilton. Will stay here again!
Stayed 1 night in Aug 2022

10/10 Excellent

Thomas

Stayed 1 night in Aug 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time We love the hotel The staff were always helpful and courteous
Stayed 2 nights in Jun 2022
Response from AGM on 22 Jun 2022
Thank you choosing to stay with us when you come to the area. Your review is much appreciated.

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

tatiana

Stayed 1 night in May 2022

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. easy check in and check out. Really great and efficient breakfast options. The egg omelet was super tasty. Beds were very comfortable. Friendly staff.
Stayed 1 night in May 2022
Response from AGM on 20 May 2022
Thank you Stephanie for taking the time to write a review. I hope that you have a wonderful weekend.

10/10 Excellent

Kevin

Stayed 1 night in Apr 2022

10/10 Excellent

Andrya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, location was convenient. Loved how clean it was!! Signage to locate should be better (street sign on where to turn of of main drive)
Stayed 1 night in Apr 2022
Response from AGM on 3 May 2022
Thank you for taking the time to write a review. I will share your review about the sign. We hope that when or if you are back in the area, you come stay with us again.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel needs a major update. It’s feels old and over used
Stayed 2 nights in Feb 2022
Response from AGM on 17 Feb 2022
Thank you for taking the time to write a review. Some updates are in the works and we are very excited. I hope the next time you are in the area, you choose to stay with us again and the updates are finished.

10/10 Excellent

Quatray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from AGM on 22 Jun 2022
Thank you

10/10 Excellent

johnnie

Stayed 2 nights in Dec 2021
Response from AGM on 17 Jan 2022
Thank you for taking the time to review our hotel.

10/10 Excellent

Bambai L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Nov 2021
Response from AGM on 17 Jan 2022
Thank you for choosing to stay with us.

8/10 Good

Ashlee

Travelled with family
Liked: Property conditions & facilities, room comfort
The room next to us was EXTREMELY Loud at 3 am. They were obviously drinking and falling all over the room. Front desk came to speak to hem but it didn’t change. We stayed two nights and there was no housekeeping or drop off of linens. Otherwise very nice place.
Stayed 2 nights in Nov 2021
Response from AGM on 22 Jun 2022
Thank you for taking the time to write a review. I do apologize for the noise. We are trying to get back into the groove of things. As of now we provide housekeeping upon request under a five day stay. I hope that your travels will bring you back this way again.

10/10 Excellent

colin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They will help you ,very friendly.The property was very clean . And very pet friendly.The rooms are spacious,comfortable .Second time we stayed there and will be back.
Stayed 3 nights in Oct 2021

8/10 Good

Ursula, Idaho Falls

Stayed 2 nights in Oct 2021

10/10 Excellent

Eric Shi Yiu, El Cerrito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist , Asian lady Rowana was friendly and helpful.
Stayed 2 nights in Sep 2021

8/10 Good

Chentell

Travelled with family
Liked: Staff & service
It was ok
Customer service was great and the room was ok the sofa and the desk chair really need to be changed out they are stained badly and it just mades it feel dirty...
Stayed 1 night in Sep 2021

10/10 Excellent

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for about a week with our two younger children and it's super quiet. You don't have to worry about noise. The only thing I would change would be their tv. With technology being so the updated connection to Netflix and other networks would've been awesome. But the dish network goes in and out at times.
Stayed 5 nights in Aug 2021

10/10 Excellent

kenesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Annie

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend to anyone, amazing
Stayed 1 night in Apr 2021

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great
Stayed 2 nights in Apr 2021

10/10 Excellent

Robin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff made a weekend trip fantastic!
Facility was excellent and they took great care of us the entire weekend, from calling to check on us after check-in to quickly handling our request for additional towels and being very friendly at every interaction.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Enjoyed the space of the room and the amenities in the room
Stayed 2 nights in Jan 2021

8/10 Good

Eugene Nash, Baltimore MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they included dishes for us to use. We got food from a local grocery store and have dishes available was good.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Nice, clean and spacious room.
Stayed 3 nights in Nov 2020

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodations!
Wonderful stay and first class accommodations! The front desk was incredibly nice and helpful the entire time that we were there. The room was very nice and the bathroom was beautiful and clean. The fridge was clean and cold. We lived the good life at this Home2 Suites!
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate room, friendly staff. Would stay again.
Stayed 3 nights in Sep 2020

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Very nice and comfortable hotel that has taken the proper precautions with the Covid virus epidemic.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Home2 Suites was very nice. The staff was very helpful and professional and the room was outstanding.
Stayed 1 night in Sep 2020