The guy at the front desk when I checked in and the lady that was at the front desk whenever I checked out were both very friendly, even though the guy last night who checked me in had a head cold and I could plainly tell that he wasn't feeling all that well. He was still very polite and nice. I even enjoyed the little chit chat with the lady at the front desk when I went to check out. She was really nice and sweet. I don't remember either one of their names though. There were a couple of things in the room that could have been fixed (like there were a couple little places on the corner of the wall as u go into the bathroom that was chipping off and then on the wall across from the bed next to the tv, u could see where the sheetrock was joined because the tape and mud wasn't properly done right). Other than that, it was good.