Leon Provancher Ecological Reserve

Everything went smoothly!

The location of this apartment is fabulous. It is very close to lower old town and stairs to the upper old town. Apartment was nice. The bathroom was clean and had a lot of extra towels. This apartment is missing closet so we had to use iron board to put our clothes as we don’t like to keep them in the suitcase. The living room is dark and no view (view of courtyard with garbage cans). Although overall looked clean, the floor needs extra work and underneath the sofa is dirty (accidentally discovered when we dropped something). The beds are very firm. The communication with the property was good. They let us leave luggage before 4 but you can’t use the place sooner even though it is ready. I suggest to price it a little lower or make few improvements.

The apartment was lovely, spacious, clean and bright. Contactless check-in was easy and convenient and we appreciated the safety features of the building (keypad locked access points at parking garage, main doors, stairwells and elevators- as well as room doors). There was an issue during online checkout where the property attempted to overcharge me, getting in contact with someone was challenging (they said because it was a Saturday morning) and communication was poor (did not receive a call back as they said to clarify that the issue was resolved).