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Reviews of Motel 6 Lehi, UT – Thanksgiving Point

2 out of 5
Motel 6 Lehi, UT – Thanksgiving Point
210 S 1200 E, Lehi, UT

Reviews

6.2
Rating 10 - Excellent. 208 out of 1005 reviews" "
Rating 8 - Good. 236 out of 1005 reviews" "
Rating 6 - Okay. 184 out of 1005 reviews" "
Rating 4 - Poor. 184 out of 1005 reviews" "
Rating 2 - Terrible. 193 out of 1005 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Kathyrn

Travelled with family
Disliked: Staff & service, property conditions & facilities
To noise check in person not very friendly
Stayed 1 night in May 2024

2/10 Terrible

Lissette

Disliked: Property conditions & facilities
Room 219 was unsafe to stay in yet they did not warn me about the door not closing. The door would get jam so there for could not close.
Stayed 2 nights in Apr 2024

8/10 Good

Timothy, Hebron

Liked: Cleanliness, staff & service
Motel 6 is generally a good value. At this price point, it is understandable that there are few luxuries at Motel 6. The TV is not very big. But i didnt watch TV anyway. I was there mainly to have a safe and comfortable place to sleep. Most of the time, it was safe and comfortable. However, the second night I was there, there was a loud relationship squabble a few doors down from me, complete with profanity. The police arrived and things calmed down. But it was unnerving, to say the least. Other than that, I had a good stay at this Motel 6. There were quite a few shopping options within walking distance.
Stayed 6 nights in Apr 2024

10/10 Excellent

Liz

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Last minute Ecpedia reso, stayed here one night with my partner & our dogs** The staff member who checked me in was extremely helpful and friendly. One of the best in my experience when booking short stays. (She actually paid attention to and fulfilled my room requests!) The morning lady was also very friendly and did a good job keeping the breakfast room clean and well stocked. Hot breakfast served here, not just crappy packaged pastries & watered down coffee. It was easy to get to, the facilities were clean & the beds were comfy. The area felt safe (no random people hanging around the property & the parking lot was well lit & away from busy roads). Lots of food options near by to choose from, though a lot were closed early for a Saturday evening.
Stayed 1 night in Apr 2024

4/10 Poor

Ling

Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Pierre

Great location Everything I needed was in the area
Stayed 1 night in Apr 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to check in to be told there was no reservation for us. I have a confirmation email, the room is already paid for yet they insist I do not have a reservation. I have two missed calls from the property today. No message left either time. If I have no reservation, how do they have my phone number?
Stayed 1 night in Apr 2024

6/10 Okay

Benjamin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and very helpful. The room we stayed in had no smoke alarm, a dent in the bathroom door, and the bathroom light flickered. The property was dirty, and unfortunately the pool was out of oder, which was understandable with the weather.
Stayed 2 nights in Apr 2024

2/10 Terrible

Lucy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a room on the quiet side, got a room on the freeway side. Sounded like trucks were coming through the room. The AC fan made such a racket we couldn't run it while we were sleeping. The room got so stuffy we opened the window which increased the traffic noise and there was no screen on the window. Bath towels were slightly larger versions of the thin, rough hand towels. No coffee pot. Badly patched damage to tub and bathroom door. Tear in the bottom sheet.
Stayed 1 night in Apr 2024

2/10 Terrible

Dylan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cassandra

Liked: Cleanliness
This motel is next to the freeway, but the noise isn’t bad. It is bare bones with no amenities but the room was clean and the bed comfortable. There is coffee in the lobby in the am. There are at least 10 restaurants within walking distance as well as shopping.
Stayed 6 nights in Apr 2024

8/10 Good

Angela

Price was right for a place to be displaced for a minute. Very comfortable stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Janae

Stayed 4 nights in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Irene, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Irene,Thank you for the excellent review! Maz K.#Team6

6/10 Okay

RACHELLE

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 Okay

Alberto

Travelled with partner
their entry card for the room is always defective in room 312. Everyday i have to ask them to reactivate it.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Alberto, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Regan

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The front desk clerk was under the influence of some drug. She was very unhelpful and rude. The floor was filthy and the toilet sprayed water everywhere.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

MOTI LAL, PAWTUCKET

Stayed 1 night in Apr 2024

8/10 Good

Raudet

Business traveller
Liked: Cleanliness, staff & service
The heater is to loud.. next to the bed....
Stayed 4 nights in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

6/10 Okay

Harold

The door to my room was not easy to close. I had to double check that it was closed each time.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 17 Apr 2024
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

4/10 Poor

Mary Ann

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WE HAD NO HEAT SHEETS HAD BLOOD ON THEM ALL DOORS WERE CHIPPED AND CURTAINS DIRTY
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Rex

Stayed 1 night in Apr 2024

8/10 Good

Rovis

Very quiet
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Rovis,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

irving

Disliked: Staff & service
No bathroom amenities dirty towels. Tacky hotel 6 sad looking
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Irving,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Colin, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a cheap place to spend the night before heading to Thanksgiving Point the next day. Keept up and clean with a friendly staff just like any other place. Other than that it's what you'd expect from a Motel 6.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 11 Apr 2024
Hi ColinWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, property conditions & facilities
Kewl
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Giorgia,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

anthony

Liked: Property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Anthony,Thank you for the 5-star rating!Lilith#Team6

4/10 Poor

Francine

Travelled with partner
Liked: Cleanliness, staff & service
Freeway traffic was very noisy
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Francine, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Robin

Travelled with family
Disliked: Property conditions & facilities
The bed was comfortable
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Robin,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a convenient location. Close to restaurants.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 2 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

2/10 Terrible

Jil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk did not pick up when I tried calling about excessive noise past midnight. No soap or shampoo, no ice, no fridge, no microwaves. Nada
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Jil,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Easy access to freeway and restaurants.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The motel is right off of the freeway and within walking distance or a short drive to a bunch of restaurants and shops
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Bill

Stayed 1 night in Mar 2024

10/10 Excellent

Margaret

Liked: Staff & service, property conditions & facilities
The place is nice
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Ainzley

Travelled with family
Disliked: Amenities
The staff were rude & sick apparently. The room had no toiletries & we had to call the office for some. The attendant said, “Call back in 5 minutes, I’m helping a customer” and hung up on me. The sink in the bathroom leaked and the room was extremely dirty (unknown stains on the curtains & bed coverings-looked like feces, floor was filthy & obviously not mopped, and it was about 80 degrees when we got there.) There were homeless people in front and back of the hotel and some crazy lady who looked like a meth addict yelling at the attendants when we were checking in. The back entry, where they told us to park, worked about half the time. I would never recommend staying there and I would never stay there again.
Stayed 1 night in Feb 2024

6/10 Okay

Eugene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was out of order and the ice machine was not working.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Eugene,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Lilian, St George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Salvador

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the first level was very noisy with dogs and smelled bad, many homeless
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Salvador, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Troy

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Toilet ran constantly, no remote control, holes in the wall, no shampoo. The hall was very dirty.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Troy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Summer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you motel 6 Lehi
The ff on my was impressed with the Lehigh motel 6 it was very clean very helpful staff friendly welcoming would totally recommend the day high motel 6 was almost surprised but was very pleased thank you no ne ined
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Only problem, was the elevator was out of service
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Hayden

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Hayden,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Jc

Stayed 6 nights in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi JC,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was clean and comfortable. I loved that they didnt charge extra for pets. It was perfect for a quick trip
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Lindsey,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Cherolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was a beer pleasant stay for a over nighter.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

ROBERT

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator was out of service. When I walked back down to the first floor for ice, the ice maker was also out of service. The overall facility appearance and cleanliness was fine - but the maintenance of the building mechanical systems was sorely lacking. FWIW, I was a facilities maintenance supervisor for a Fortune 100 company for 26 years, and this kind of failure to maintain the building mechanical systems would have been considered an unacceptable failure. These kinds of breakdowns are so easily prevented through simply scheduling preventative maintenance.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Angela

6/10 Okay

Suzie

Travelled with partner
Disliked: Amenities
Staff member entered room without knocking, no coffee, no shampoo, noisy
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 16 Jan 2024
Hi Suzie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6