Outdoor pool, pool umbrellas, pool loungers

Reviews of Bali Chaya Hotel Legian

3 out of 5
Bali Chaya Hotel Legian
Jl. Padma Utara, Legian, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 180 reviews" "
Rating 8 - Good. 89 out of 180 reviews" "
Rating 6 - Okay. 17 out of 180 reviews" "
Rating 4 - Poor. 7 out of 180 reviews" "
Rating 2 - Terrible. 6 out of 180 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

JOHN, Melville

Stayed 1 night in Jan 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Great little place for the price comfy bed not a fancy hotel but great for the budget traveler
Stayed 3 nights in Dec 2023

2/10 Terrible

Irene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s disappointing, the bed is so smelly . Wifi not working u have to go level 1 to have wifi the room wifi is dead . Pillow n bed is very very stink I don’t know how they wash it it’s smell like months never wash . All pillow is with stain
Stayed 3 nights in Nov 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all rounder
Stayed 14 nights in Aug 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and good value
Stayed 8 nights in Sep 2023

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice pool. Staff are exceptionally friendly. Shower floor / shower curtain should be cleaned more thoroughly. Overall hotel was great!
Stayed 7 nights in Sep 2023

8/10 Good

Leone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy friendly helpful staff. Place was clean. Great having room service if you did not feel like going out. Rooms a little tired just need an update. Bathroom especially
Stayed 14 nights in Aug 2023

10/10 Excellent

Lee

Travelled with family
Friendly staff, clean and tidy,
Stayed 5 nights in Aug 2023

6/10 Okay

Carol

Disliked: Property conditions & facilities
Good location and price but I would not stay here again. One staff member was outstanding the following morning but the afternoon we arrived they were very unhelpful. Most staff seem jaded. Rooms need a revamp and we had paid extra for a deluxe room, but average. However water pressure in shower was good as was size of room.
Stayed 1 night in Jul 2023

8/10 Good

Jamie-Lee

Stayed 7 nights in Jul 2023

2/10 Terrible

Karen Mak and Kristy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower filthy and half blocked fixtures and fittings loose and falling off. Bed was like trying to sleep on a wooden table. Although some of the staff were lovely others were rude and commanding overall not a nice way to take a break
Stayed 15 nights in Oct 2022

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room though a bit old. The staff was attentive and caring! Daily breakfast was the highlight! Must try banana pancakes!
Stayed 3 nights in Sep 2022

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Bali Chaya 3 times. The staff are extremely friendly and helpful. The rooms are great and location is close to everything in Legian. Definitely stay here.
Stayed 6 nights in Aug 2022

8/10 Good

leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place and great value, been going there from start , starting to show west and tear , keep maintaining the premises, don’t let it go backwards guys
Stayed 2 nights in Aug 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 16 nights in Jan 2020

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali holiday
Hotel was very good and the beds were comfortable and the room was nice clean Breakfast was well worth money hot and fresh Meals in the hotel were good
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is pretty good, enjoyed the pool. close to the beach. nice rooms.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

celine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
celine
everything was good foods excelent but the hotel is not on the main street like they said in hotel.com it is on back alley fare away like one block no light at night it is not safe there is the only thing no good
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice pool. Friendly staff. Happy to meet our requests.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
I cancelled this reservation months before travel and they still took a cancellation fee the date that I was booked to go.
Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Shower pressure was awesome. Quick walk to the beach and shops. Staff were very helpful.
Stayed 14 nights in Aug 2019

10/10 Excellent

Bug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great value for money hotel. Aircon worked well and comfy rooms with an elevator for levels 2 to 4.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy friendly staff nothing was too much trouble
Stayed 15 nights in Aug 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, well mannered and helpful at all times. Room was very clean. We would recommend this hotel to others
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly and helpful staff. Rooms were spotless and cleaned every day
Stayed 11 nights in May 2019

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Clean hotel, friendly, helpful staff. Sheets and towels changed every day. Food was nice. Small pool area.
Stayed 21 nights in May 2019

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Start in Bali
This is a quality hotel at budget prices, the staff especially Imelda were so helpful and happy. The rooms had comfy beds, great shower pressure with loads of hot water, good breakfast, good location, good pool and friendly guests - definitely no hesitation in recommending or returning here.
Stayed 6 nights in May 2019

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Legian hidden gem
The Bali Chaya was a pleasant surprise! So clean and fresh. Bed was comfortable and linen was great quality. We had a ground floor room backing onto the pool and I was loved the fact we could pop out the door and have a swim. Pool was chrystal clear at all times perfect temperature, not warm like some pools in Bali. Service was great, respectful of your privacy and relaxation and the staff were there when you needed them. I will be going back here next visit for sure. It was very very quite for a hotel so close to the hustle and bustle of Legian
Stayed 7 nights in May 2019

8/10 Good

prasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter Break
Really a good hotel for the price Central to everything just wish laneway had more lights at night
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet back lane location, great room, pool, staff, indo breakfast also great
Stayed 4 nights in Apr 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only come back to this hotel because of the excellent staff!!!! Salute to all the staff!!!!
Stayed 1 night in Apr 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally quiet location, clean room for an excellent price.
Stayed 10 nights in Mar 2019

10/10 Excellent

Cláudio, Portugal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-all staff with an amazing customer service, both friendly and efficient -very confortable king size bed -15minute walk to Kuta beach
Stayed 12 nights in Feb 2019

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bali chaya is in a central area, good location, breakfast was good, great shower with really hot water. Only downfall which really isnt is the walk up lane at night not alot of light but we used a small torch.
Stayed 11 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
At check in they told me they didn't have any rooms available with double bed... i booked it 6 months in advance... the sheets, towels and shower curtain were stained... i don't expect much when i pay that price but i at least want a clean bed and towels...
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
This hotel is central to all amenities. It does require new towels and sheets as towels are way over due for replacement. Shower could do with a really good clean as there is mould in the grout. Bed is hard as concrete. You get what you pay for.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. neat and tidy . Wifi excellent , food great .pool and garden lovely great valie for money would definitely recommend
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, good sized pool, tasty food, clean large rooms. Non smoking policy not enforced but I would come back. Good value
Stayed 7 nights in Nov 2018

10/10 Excellent

Chanele, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Was close to places to eat, atms, 5 min walk to the beach (there’s a short cut down), friendly staff, cool pool and drinks next to the bar. Loved this hotel. Must stay here!!
Stayed 6 nights in Nov 2018

10/10 Excellent

Craig, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff best shower no water saver fresh clean room crazy cheap there for earth quake felt safe would recommend to all excellent value for money 27 Th trip to Bali will stay again in February 2019.
Stayed 12 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and great value for money. The only small criticism is the beds are very firm. But staff are very polite and helpful.
Stayed 4 nights in Nov 2018