6/10 Okay
Yuko
Travelled with partner
7 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My husband and I stayed at the hotel for 2 nights. The hotel was conveniently located (5 minutes walk from Montparnasse train station) and there were restaurants, Monoprix market and the Observation Tower (59th floor) near the hotel. The receptionist, Anna, was super nice and helpful. Our room was on the 6th floor, small but quiet with a comfortable bed. The only problem was that the shower drain wasn't working. When my husband took a shower, it flooded the bathroom floor and the water was coming into the bedroom. I used the towels to clean the floor. We packed our luggages and went downstairs to tell about the problem. We were told that the similar incident happened before. We wanted to see if they would give us another room but they told us there's no other room available. They said they would clean the room so we could stay. Anna offered us free croissants and a cup of coffee (since we lost our time for breakfast due to the incident). A few hours later, the room was cleaned and ready. I don't know if they fixed the drainage. The next morning we left for the airport. The hotel called for a taxi, and the driver came on time. Staying at this hotel was an adventure. We really appreciated Anna at the front desk.
Yuko
Stayed 2 nights in May 2024