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Overview of The Black Swan Lee - Lenox, Ascend Hotel Collection

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Featured image
Beach nearby, kayaking, motor boating, fishing
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains

The Black Swan Lee - Lenox, Ascend Hotel Collection

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationAnimagic Museum of Animation2 min drive
    Popular LocationLee Library2 min drive
    Popular LocationGreenock Country Club3 min drive
    AirportPittsfield, MA (PSF-Pittsfield Municipal)15 min drive

Choose dates to view prices

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • 560 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

5/5 guest room rating
  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Non Lakeside Superior Room, 1 King bed

No guest room rating
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

Lakeside Deluxe Room, 2 Queen beds

4.9/5 guest room rating
  • 560 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Non Lakeside Superior Room, 2 Queen beds

5/5 guest room rating
  • 598 sq ft
  • Sleeps 4
  • 2 Queen Beds

Non Lakeside Standard Room, 2 Double beds

4.7/5 guest room rating
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Non Lakeside Standard Room, 1 King bed

4.8/5 guest room rating
  • 462 sq ft
  • Sleeps 2
  • 1 King Bed

Lakeside Superior Room, 1 King bed

3.6/5 guest room rating
  • 680 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lakeside Deluxe Room, 1 King bed

4.8/5 guest room rating
  • 560 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

About this area

Lee

Located in Lee, The Black Swan Lee - Lenox, Ascend Hotel Collection is in the mountains and on the waterfront. Housatonic River and Wood's Pond reflect the area's natural beauty and area attractions include Berkshire Scenic Railway Museum and Berkshire Botanical Garden. Bousquet Ski Area and Berkshire Museum are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snow tubing.
Popular Location

What's nearby

  • Animagic Museum of Animation - 2 min drive
  • Lee Library - 2 min drive
  • Greenock Country Club - 3 min drive
  • The Mount - 4 min drive
  • Wood's Pond - 8 min drive

Getting around

  • Pittsfield Intermodal Transportation Center - 15 min drive
  • Albany, NY (ALB-Albany Intl.) - 62 min drive

Restaurants

  • Mint, Indian Lakeside Din — 1 min walk
  • Table Six Restaurant - 5 min drive
  • Blantyre - 5 min drive
  • Patisserie Lenox - 5 min drive
  • Alta Restaurant & Wine Bar - 5 min drive

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and restaurant
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. All 52 rooms provide conveniences such as sitting areas and fridges, plus in-room free WiFi and LCD TVs with cable channels. Premium bedding, coffee makers and free long-distance calls are among the other amenities available to guests.
The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 forms of accommodation with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Fishing
  • Kayaking
  • Motor-boating
  • Motorised watercraft

Family friendly

  • Free cots/infant beds
  • Fridge

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Upper floors only accessible by stairs
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in from 3 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Dogs welcome
2 per room (up to 55 lbs/25 kg)
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child aged 17 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 327 out of 725 reviews
5 - Excellent 45%
Rating 4 - Good. 289 out of 725 reviews
4 - Good 40%
Rating 3 - Okay. 75 out of 725 reviews
3 - Okay 10%
Rating 2 - Poor. 26 out of 725 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 725 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Not much special about this property, the room was pretty small.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
QUIET, PLEASANT STAFF AND VACATIONERS WISH THEY HAD AN ELEVATOR! WOULD RETURN, BUT FIRST FLOOR ONLY!
Stayed 2 nights in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on Laurel Lake. Waterfront rooms, onsite restaurant, kayak rentals, dog friendly. Our room was large, spacious and well cared for.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, and great location. You won't find a better pet friendly hotel near Stockbridge/Lenox/Lee at this rate. Having an Indian restaurant in the lobby was pretty great too.
Stayed 2 nights in Apr 2021