2 outdoor pools, open 10:00 AM to 5:00 PM, cabanas (surcharge)

Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 7700 out of 14879 reviews" "
Rating 8 - Good. 3896 out of 14879 reviews" "
Rating 6 - Okay. 1676 out of 14879 reviews" "
Rating 4 - Poor. 842 out of 14879 reviews" "
Rating 2 - Terrible. 765 out of 14879 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere was lovely but you needed more restaurant options. The wait was way to long. But it was worth the wait because the food was exceptional.
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and had a pool side view. Staff is very friendly. Enjoyed my stay. Will definitely come here again.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at the Mirage and it was a great stay! Seth at the pool on Monday was fantastic.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for your positive feedback!We appreciate your kind words and are so glad that you had a wonderful experience with us.We strive to provide the best guest service, and we are glad to hear that we succeeded.Thanks again!

10/10 Excellent

Anthony, Pittston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding! Milley was very helpful with late checkout. She was so nice to deal with and was a perfect end to our stay. We truly appreciate the excellent service.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.It is wonderful to know that you have enjoyed your time with us and that we succeeded in making your stay a memorable one.It would be our pleasure to host your next visit to Las Vegas.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a great stay with us.We anticipate your next visit with us.

8/10 Good

DENNIS, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good sized room.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Pool was mellow with good music and offered a very good chicken caesar salad.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

8/10 Good

Augusto

Travelled with family, Travelled with group
The place was dirty, the room had stains all over the place. Front desk people were super dry and unhelpful
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room needed new carpet as it was frayed in stained in several places. Also the mattress needed replacing as there was a significant valley in the center. The room was mostly clean and was safe and comfortable.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.The concerns you expressed will be addressed by the appropriate resort management teams.We hope that you will give us another opportunity in the future to exceed your expectations.

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Because I took an Uber in from the airport, I had no one to help with my bags.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

4/10 Poor

Amy L

Travelled with family
Disliked: Property conditions & facilities
Casino and property is okay. Stayed in a two queen strip view. Rooms really need renovation. Musty smell. Loud fans in bathroom. Old beds and carpet. For the price, it’s decent for sleeping only. I won’t stay here again unless there’s a renovation. I stayed here a few times in the past and was great. Not so much anymore.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.Your comments will be shared with the appropriate resort management teams.I would appreciate another chance to restore your confidence in us.

6/10 Okay

Matthew

Travelled with family
Liked: Property conditions & facilities
The location was great.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

khulan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convinient, and clean.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

8/10 Good

Adam

Travelled with family
We loved our stay at the mirage. Considering how old the hotel is, it is well looked after and a great location on the strip. Plenty of good food and drink options and the pool area is fantastic.
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you enjoyed your stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the variety of restaurants, the cleanliness, the size of the room and the location.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

Chantel, Reidsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed property close to everything
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a pleasant stay with us.We anticipate your next visit with us.

10/10 Excellent

JORGE IGNACIO

Travelled with partner
The convenience and quick respond of customer services !!!
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
We are so happy to hear you had a wonderful experience at The Mirage Resort and Casino!Your review made our day.Our team works hard to keep our guests happy, but we can only do it thanks to amazing guests like you.Thank again, and we hope to serve you again soon.

10/10 Excellent

patricia

Liked: Property conditions & facilities
Great location
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Bruno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was super nice and the staff was super nice
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

Gary, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was an excellent value. Only desired upgrades are: 1. an in-room coffeemaker 2. Clean windows to improve the view.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.Your suggestions have been shared with the appropriate management teams.We anticipate your next visit with us.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

FU KWOK, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 10 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a pleasant stay with us.We anticipate your next visit with us.

8/10 Good

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
Need ventilation stinks a lot like weed
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Omar, Jamul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Resort…very friendly and knowledgeable staff…great location and everything wow
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a fantasic stay with us.We anticipate your next visit with us.

6/10 Okay

Angie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 6 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

6/10 Okay

Michael, Denver

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

8/10 Good

David

Travelled with partner
Liked: Staff & service
Affordable
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Leva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nice pool, great restaurants
Stayed 7 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a fantasic stay with us.We anticipate your next visit with us.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
Overall good
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Mirage is elegant, safe and I don’t stay anywhere else in Las Vegas ! The staff is wonderful, it’s clean and so many different places to eat all under one roof! I love it❤️
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
We are so happy to hear you had a wonderful experience at The Mirage Resort and Casino!Your review made our day.Our team works hard to keep our guests happy, but we can only do it thanks to amazing guests like you.Thank again, and we hope to serve you again soon.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Alejandro, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in Las Vegas which is close to Treasure Island, Venetian and Palazzo. Facilities great and our room was spacious with cabinet space. No coffee maker or microwave though. The tram to Treasure Island was convenient since we had to watch Mystere Cirque du Soleil. Expect very long lines during check-in (we waited 30 minutes). It was great to have online checkout kiosks after your stay. The volcano exhibit was nice but short. Uber and taxis are readily available. The Pantry is a good restaurant with reasonable prices (loved their smashed potatoes). If you want to go across the street to McDonalds outside of the hotel, go to where Starbucks at the hotel is and at the end of the hallway there is an exit so just cross the street. One suggestion is to update your website for shuttle price from the airport which lists $7 per person…it is now $15 per person.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
We have passed your wonderful review onto our team.Thanks so much for taking the time to leave a review about The Mirage Resort and Casino.Our guest’s feedback guides our business and helps us keep improving the service we provide.We look forward to delivering another excellent experience on your next visit.Thanks for choosing to us!

4/10 Poor

Elver

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Casino employee and management was rude and aggressive.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to review your experience.Please accept our sincere apologies for the behavior you have mentioned.It is certainly not our intention to make a guest feel unwelcomed or uncomfortable.Can you provide the names or date, time, and area this occurred so we can address them?Your comments will be shared with the appropriate resort management teams.

8/10 Good

BILLY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not receive a receipt for check out and no email
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for reaching out regarding your final receipt.It was emailed to the Expedia address that Expedia provided, since your personal email was not on file.Your request for a final receipt has been forwarded to the Front Desk to send another copy.

8/10 Good

Ursula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place to stay. No major issues and staff were very accommodating. Great location.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine but the only bad thing was that I took my son and he wanted to grab snacks so we moved them and they tried to charge us. What ever you do don’t touch the snacks.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!Our Housekeeping department can provide a refrigerator for personal use or our Minibar department can empty the minibar and turn off the sensors at your request.We hope you will come back to visit us soon.

4/10 Poor

Erik

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty shower towel
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Marius Vasile, Sarasota

Everything was great 👍
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 30 Apr 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 2 May 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

8/10 Good

Yunye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but unfortunately, the service is lacking, and there are excessively long wait times.
Stayed 2 nights in Feb 2024
Response from AJ Guest Experience Dept. on 30 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

6/10 Okay

Stephanie

Travelled with partner
Liked: Amenities
The housekeeper just walked in our room while I was getting dressed after booking for another night other than that it was ok
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to review your experience.Please accept our sincere apologies for the behavior of the GRA, you have mentioned.It is certainly not our intention to make a guest feel uncomfortable.Your comments will be shared with the appropriate resort management team to address.

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 30 Apr 2024
Thank you for taking the time to review your stay at The Mirage. We are delighted to learn about your experience during your time with us. It was a pleasure hosting your visit and we hope to welcome you back in the future.

8/10 Good

Liming

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 1 May 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

4/10 Poor

Rylee

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Terrible service. Room wasn’t in great condition. They nickel and dime you for everything. (Ex. $18 for a bottle of water in the room)
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 30 Apr 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.I would appreciate another chance to restore your confidence in us.

8/10 Good

Sawat

Liked: Cleanliness, staff & service, property conditions & facilities
Need faster/convenient process for check-in. Mobile check-in counter had no employees for Q&A and only option for mobile check-in was if you received QRC which could only happen if you had booked directly with Mirage and not third party (Expedia). You were not allowed to use confirmation number. This made waiting in line for almost 1 hour on a Sunday 3:00 pm check-in in the month of April. And they did not have my room RSVP of 1 King bed that I booked.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 30 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We send the email with the link to obtain the QR code to all guests, unfortunately 3rd party companies do not always forward it to guest who book with them. I myself try to stand of the mobile check-in/out desk to assist guest to use the mobile option and some of the guest who book through a 3rd party like Expedia are able to check-in there. We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect! Can’t wait to go again!
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 30 Apr 2024
Thank you for taking the time to review your stay at The Mirage. We are delighted to learn about your experience during your time with us. It was a pleasure hosting your visit and we hope to welcome you back in the future.